I got a triple pint of coffee ice cream with add ons, the add ons were caramel, fudge, graham cracker pie crust, and marshmallows (I paid extra for the marshmallows) I picked my order up and only got coffee ice cream with no add ons then when I tried to go back they were closed because it was New Year’s Eve I’m very upset because I know the one by my house at usc WOULD NEVER do this don’t come here. I was charged for something I did not receive buy at your own risk
Food: 1
Service: 1
Michele Shi
Delicious well-mixed ice cream! And really kind staff who helped us on a thursday night. Thanks! ?
Atmosphere: 5
Food: 5
Service: 5
Philip
Came in today and the employee who helped me was very nice and portioned my ice cream beautifully. I was in and out in just a couple minutes even which was nice for a weekend
Atmosphere: 5
Food: 5
Service: 5
FroCo
Came in today and the employee who helped me was very nice and portioned my ice cream beautifully. I was in and out in just a couple minutes even which was nice for a weekend
Atmosphere: 5
Food: 5
Service: 5
Angel G
Five stars for the woman who worked there on Saturday. She made me my oreo, sweet cream and sprinkles on top. In a waffle cup. Kind of pricey but it hit the spot. Some women spotted me with my ice cream and commented on how good it looked. I told them where I got it. Little did they know how much effort I went through to get it. Ie all the driving and talking to other Cold Stones to find the best store.
Atmosphere: 3
Food: 5
Service: 5
Cam'ron Baker
GREAT ICE CREAM!!!!
Mike Young
I had a pre paid cold stone gift card someone bought me. The checkout girl at this cold stone said this location doesn't accept cold stone gift cards. I'm pretty sure that's illegal. Don't come here.
Jo Jo
If you guys are going to sale melted ice cream. The least y'all can do is lower your pricy price!
I should have paid more attention to how she mixed my ice cream. I got the cookie dough one and I had massive chunks of cookie dough in only part of my ice cream. It definitely needed to be mixed more! Also, it was melted. It wasn't worth the $22 for two love it sized ice creams.
Cameron Tung (Cameron PaiChia Tung)
Why does this place have such a low review... that is ridiculous! The service was nothing short of spectacular. In fact the moment I stopped in, I felt like I was literally a celebrity. Each order is carefully to our exact specifications. They aervings extremely generous. Imagine an on overflowing ice cream mountain in each pint or container. Why do they even have lids, it practically is useless after the ice cream bulges out in quantit., in a good way of course ?. Thank you coldstone, you may be cold but you absolutely warm my heart. Ironic isn't it?
Julie Nak
I should have paid more attention to how she mixed my ice cream. I got the cookie dough one and I had massive chunks of cookie dough in only part of my ice cream. It definitely needed to be mixed more! Also, it was melted. It wasn't worth the $22 for two love it sized ice creams.
Nneka Igwe
Really bad customer service. They kept messing up my order and didn’t even apologize. When I asked another employee for help she ignored me…
Brittany Cliffe
Love this Cold Stone location, always friendly staff and clean store. Wish Cold Stone prices were not so expensive.
I got a triple pint of coffee ice cream with add ons, the add ons were caramel, fudge, graham cracker pie crust, and marshmallows (I paid extra for the marshmallows) I picked my order up and only got coffee ice cream with no add ons then when I tried to go back they were closed because it was New Year’s Eve I’m very upset because I know the one by my house at usc WOULD NEVER do this don’t come here. I was charged for something I did not receive buy at your own risk
Food: 1
Service: 1
Delicious well-mixed ice cream! And really kind staff who helped us on a thursday night. Thanks! ?
Atmosphere: 5
Food: 5
Service: 5
Came in today and the employee who helped me was very nice and portioned my ice cream beautifully. I was in and out in just a couple minutes even which was nice for a weekend
Atmosphere: 5
Food: 5
Service: 5
Came in today and the employee who helped me was very nice and portioned my ice cream beautifully. I was in and out in just a couple minutes even which was nice for a weekend
Atmosphere: 5
Food: 5
Service: 5
Five stars for the woman who worked there on Saturday. She made me my oreo, sweet cream and sprinkles on top. In a waffle cup. Kind of pricey but it hit the spot. Some women spotted me with my ice cream and commented on how good it looked. I told them where I got it. Little did they know how much effort I went through to get it. Ie all the driving and talking to other Cold Stones to find the best store.
Atmosphere: 3
Food: 5
Service: 5
GREAT ICE CREAM!!!!
I had a pre paid cold stone gift card someone bought me. The checkout girl at this cold stone said this location doesn't accept cold stone gift cards. I'm pretty sure that's illegal. Don't come here.
If you guys are going to sale melted ice cream. The least y'all can do is lower your pricy price!
Worst customer serviceBut ice cream is good
Good ice cream and good service
Restaurantji Recommends
I should have paid more attention to how she mixed my ice cream. I got the cookie dough one and I had massive chunks of cookie dough in only part of my ice cream. It definitely needed to be mixed more! Also, it was melted. It wasn't worth the $22 for two love it sized ice creams.
Why does this place have such a low review... that is ridiculous! The service was nothing short of spectacular. In fact the moment I stopped in, I felt like I was literally a celebrity. Each order is carefully to our exact specifications. They aervings extremely generous. Imagine an on overflowing ice cream mountain in each pint or container. Why do they even have lids, it practically is useless after the ice cream bulges out in quantit., in a good way of course ?. Thank you coldstone, you may be cold but you absolutely warm my heart. Ironic isn't it?
I should have paid more attention to how she mixed my ice cream. I got the cookie dough one and I had massive chunks of cookie dough in only part of my ice cream. It definitely needed to be mixed more! Also, it was melted. It wasn't worth the $22 for two love it sized ice creams.
Really bad customer service. They kept messing up my order and didn’t even apologize. When I asked another employee for help she ignored me…
Love this Cold Stone location, always friendly staff and clean store. Wish Cold Stone prices were not so expensive.
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