Ridiculous long wait at the cash register. The line for ordering food was fast but the girl at the cash register was painfully slow. The counter got backed up with food orders while the cash register girl was taking forever. When it was finally my turn to pay, my daughter’s order had been given to the customer before us. They gave my daughter another order but the portion size was significantly smaller. Do better!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Side Chow Mein, Orange Chicken
Daniel Ramirez Diagnosticos
You order a portion of orange chicken and what they give you is flour with honey per chicken. I will never eat in this place again.
Food: 1
Tierra Rene
I’ve been a regular customer at this location with generally decent experiences, but today’s visit was incredibly disappointing due to the poor attitude of an employee named Jose.
When I arrived to pick up my order, I waited until it was clear to approach the counter. A young employee initially seemed like he was going to help but didn’t, and then Jose, an older, heavier-set employee, asked for my name. I gave it to him, but he couldn’t find my order. I pointed out that he had just looked at it twice, and he claimed the name was different. I showed him my order confirmation in two forms, both of which clearly matched my order. Despite confirming this multiple times, he smiled and still asked, “But what’s the name?”
At that point, it was clear to me that Jose was not interested in resolving the situation in a respectful or efficient manner. Even though he knew the order was mine, he continued to treat me dismissively. He asked, and i showed him again my text conformation with my name and also my online receipt. I told him that my order could be under my first or middle name, but instead of helping me, he insisted on making the situation more difficult than it needed to be. His rude demeanor and unprofessional behavior made me feel like I was being mistreated for no reason. In the end, he ended up handing me my order without even confirming my name and that was the reason for the hold up, even after I had provided all the necessary information.
As a first responder, I’m used to dealing with high-pressure situations, but this kind of treatment during a simple lunch pick-up was completely unnecessary. I expect professionalism and respect when I’m paying for a service, and today, I received neither.
Jose’s attitude was disappointing, and it left me questioning the level of customer service that Panda Express is allowing. I hope management addresses this behavior, as I don’t think it’s too much to ask for basic courtesy when picking up an order.
Atmosphere: 1
Food: 1
Service: 1
Hiro K
Although the taste is not as good as the authentic one, Being able to eat a balanced diet of vegetables and meat is priceless, for only $10.
Albert Playford
I doordash from this location they take forever someone needs to tell these workers to hurry up and give better portions.
Professor Rah
Tried the Orange chicken... It was ok, the rice was perfect!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Orange Chicken
Ethan Chao
Came around opening hours, ordered a plate with fried rice, honey walnut shrimp, and beef and broccoli. The beef was overcooked and the fried rice was flavorless.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Honey Walnut Shrimp
Steven “A” F
Bad service, wrong food delivered
Sonic Headpro gamer fan
Bad service, wrong food delivered
eva ways
Since the new manager took over this place never has the food ready.This time I have to wait at least 20 minutes before the The teriyaki was ready.The Manager is rude and unfriendly.I use to like to come here for lunch with my family,but now I hate to see his unfriendly,nasty face.
Tried the Orange chicken... It was ok, the rice was perfect!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Orange Chicken
Rosa Torres Ruiz
They are very rude.
Atmosphere: 1
Food: 3
Service: 1
TryNotDying
Food was bad... and I mean it doesnt even taste like panda. I can go to 5 other locations and they all taste the same but this one... the teriyaki tastes like they added something... it tastes very off and I hope im not getting poisoned eating this...
Atmosphere: 3
Food: 2
Service: 4
DidYouDie?
Food was bad... and I mean it doesnt even taste like panda. I can go to 5 other locations and they all taste the same but this one... the teriyaki tastes like they added something... it tastes very off and I hope im not getting poisoned eating this...
Atmosphere: 3
Food: 2
Service: 4
Salvador Gomez
Employee named DANIA D. BAD AND TERRIBLE ATTITUDE AND STILL SHE MAKES FUN SAYING SHE HAS BEEN WORKING FOR PANDA FOR 20 YEARS AND THAT THEY CAN'T FIRE HER. I hope you pay attention to your clients I have seen almost 6 bad comments for a year and what a shame they don't do anything with these people. The ones who lose are you and your clients.
Ridiculous long wait at the cash register. The line for ordering food was fast but the girl at the cash register was painfully slow. The counter got backed up with food orders while the cash register girl was taking forever. When it was finally my turn to pay, my daughter’s order had been given to the customer before us. They gave my daughter another order but the portion size was significantly smaller. Do better!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Side Chow Mein, Orange Chicken
You order a portion of orange chicken and what they give you is flour with honey per chicken. I will never eat in this place again.
Food: 1
I’ve been a regular customer at this location with generally decent experiences, but today’s visit was incredibly disappointing due to the poor attitude of an employee named Jose.
When I arrived to pick up my order, I waited until it was clear to approach the counter. A young employee initially seemed like he was going to help but didn’t, and then Jose, an older, heavier-set employee, asked for my name. I gave it to him, but he couldn’t find my order. I pointed out that he had just looked at it twice, and he claimed the name was different. I showed him my order confirmation in two forms, both of which clearly matched my order. Despite confirming this multiple times, he smiled and still asked, “But what’s the name?”
At that point, it was clear to me that Jose was not interested in resolving the situation in a respectful or efficient manner. Even though he knew the order was mine, he continued to treat me dismissively. He asked, and i showed him again my text conformation with my name and also my online receipt. I told him that my order could be under my first or middle name, but instead of helping me, he insisted on making the situation more difficult than it needed to be. His rude demeanor and unprofessional behavior made me feel like I was being mistreated for no reason. In the end, he ended up handing me my order without even confirming my name and that was the reason for the hold up, even after I had provided all the necessary information.
As a first responder, I’m used to dealing with high-pressure situations, but this kind of treatment during a simple lunch pick-up was completely unnecessary. I expect professionalism and respect when I’m paying for a service, and today, I received neither.
Jose’s attitude was disappointing, and it left me questioning the level of customer service that Panda Express is allowing. I hope management addresses this behavior, as I don’t think it’s too much to ask for basic courtesy when picking up an order.
Atmosphere: 1
Food: 1
Service: 1
Although the taste is not as good as the authentic one,
Being able to eat a balanced diet of vegetables and meat is priceless, for only $10.
I doordash from this location they take forever someone needs to tell these workers to hurry up and give better portions.
Tried the Orange chicken... It was ok, the rice was perfect!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Orange Chicken
Came around opening hours, ordered a plate with fried rice, honey walnut shrimp, and beef and broccoli. The beef was overcooked and the fried rice was flavorless.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Honey Walnut Shrimp
Bad service, wrong food delivered
Bad service, wrong food delivered
Since the new manager took over this place never has the food ready.This time I have to wait at least 20 minutes before the The teriyaki was ready.The Manager is rude and unfriendly.I use to like to come here for lunch with my family,but now I hate to see his unfriendly,nasty face.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Tried the Orange chicken... It was ok, the rice was perfect!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Orange Chicken
They are very rude.
Atmosphere: 1
Food: 3
Service: 1
Food was bad... and I mean it doesnt even taste like panda. I can go to 5 other locations and they all taste the same but this one... the teriyaki tastes like they added something... it tastes very off and I hope im not getting poisoned eating this...
Atmosphere: 3
Food: 2
Service: 4
Food was bad... and I mean it doesnt even taste like panda. I can go to 5 other locations and they all taste the same but this one... the teriyaki tastes like they added something... it tastes very off and I hope im not getting poisoned eating this...
Atmosphere: 3
Food: 2
Service: 4
Employee named DANIA D. BAD AND TERRIBLE ATTITUDE AND STILL SHE MAKES FUN SAYING SHE HAS BEEN WORKING FOR PANDA FOR 20 YEARS AND THAT THEY CAN'T FIRE HER. I hope you pay attention to your clients
I have seen almost 6 bad comments for a year and what a shame they don't do anything with these people.
The ones who lose are you and your clients.
Atmosphere: 5
Food: 5
Service: 1
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