I walked in today and immediately noticed the first girl behind the counter serving customers with the kind of energy that makes you wonder why she even showed up to work. She was alone at first, slamming trays around like the food personally offended her. Attitude level: 10/10, customer service level: 0. Then the real fun began. They were out of fried rice (shocker), along with several other basics. They did have chow mein, orange chicken, and teriyaki chicken—bare minimum, I guess. After waiting about 5 minutes, a second lady finally approached. I asked for fried rice (knowing full well this location is chronically understocked and always makes people wait for fresh batches). She told me to wait. Fine, I said, because I’ve been here before and I know the drill. Three people lined up behind me, all waiting for fried rice too. Then I watched her serve THEIR orders first—full trays, handed out with smiles—while I stood there like an idiot with nothing. When I politely asked why my order wasn’t being handled before theirs, she hit me with the most condescending attitude: “I didn’t even take your order.” Excuse me? I asked to speak to the manager. I never seen you here before. First time, she mumbled something under her mask and ignored me. Second time, louder, she finally said, “I AM the manager.” I asked her straight up: “What do you think about the way you’re treating me and handling my order?” She didn’t even look up—just kept scooping food for the next person like I wasn’t standing right there. At that point I told her I was going to write a very “nice” review and asked for her name. She mumbled something that sounded like “Denima” (or maybe Denisha? Who knows, she didn’t care enough to speak clearly), then casually dropped, “Anyway, this is their last week open.”
Atmosphere: 1
Food: 1
Service: 1
Ms. A L
I like that orange chicken, It’s delicious!
Atmosphere: 3
Food: 5
Service: 3
Diana Hernandez
I paid $26.00 for two plates, and unfortunately, the food was grossly cold and stale. It was clear the food had been sitting out for quite some time, as employees were openly arguing about refilling the trays and ice in front of customers.
This situation is not only unacceptable in terms of quality but also raises serious health and sanitation concerns. I am requesting a full refund for my purchase and would appreciate a response addressing how this issue will be resolved to prevent it from happening again.
Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
Z D
My wife and I received professional service from Pari. Pari was very kind and friendly. She was very approachable. Thank you so much Pari, we will definitely come back ☺️
Atmosphere: 5
Food: 5
Service: 5
Ed Baughan
The food smelled and tasted stale. Despite waiting while they opened up late the food tasted old. Do not know if it was the oil, the pan or the ingredients but it tasted off. Had not been there in a year and was very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Siavash Sh
Fast service. GOOD PORTIONS. Pari is the best
Atmosphere: 5
Food: 5
Service: 5
Allen Widjaja
Located inside the Pavilions supermarket. Can only takeaways, no seating area. Freshly made during lunch time. Panda Express is getting more expensive.
Worst Panda experience, first, they did not have the item I wanted, and then they could not give the right order of food, the mushroom chicken I got had a very thick mucus at the bottom and tasted disgusting, ALMOST MAKE ME THROW UP. I will not choose and recommend this location PERIOD.
Atmosphere: 2
Food: 1
Service: 1
victor obregon
This place will always give you the minimal amount of food and charge as any other location. Also aperently, a bigger plate only comes with 2 SiDES!! when u ask for half and half rice and noodle. Truly the worst panda I have been into.
Atmosphere: 1
Food: 1
Service: 4
Fabian Moreno
They're understaffed, they last a long time for an order.
Debbie Guyer
A major disappointment. Arrived just prior to 5pm but selection was very limited for a dinner time. Food was bland (broccoli beef, orange chicken). To top off my experience, they would not accept a Panda gift card. If I ever decide to try Panda again, it definitely won't be at this location.
I walked in today and immediately noticed the first girl behind the counter serving customers with the kind of energy that makes you wonder why she even showed up to work. She was alone at first, slamming trays around like the food personally offended her. Attitude level: 10/10, customer service level: 0.
Then the real fun began. They were out of fried rice (shocker), along with several other basics. They did have chow mein, orange chicken, and teriyaki chicken—bare minimum, I guess.
After waiting about 5 minutes, a second lady finally approached. I asked for fried rice (knowing full well this location is chronically understocked and always makes people wait for fresh batches). She told me to wait. Fine, I said, because I’ve been here before and I know the drill.
Three people lined up behind me, all waiting for fried rice too. Then I watched her serve THEIR orders first—full trays, handed out with smiles—while I stood there like an idiot with nothing. When I politely asked why my order wasn’t being handled before theirs, she hit me with the most condescending attitude: “I didn’t even take your order.”
Excuse me?
I asked to speak to the manager. I never seen you here before. First time, she mumbled something under her mask and ignored me. Second time, louder, she finally said, “I AM the manager.”
I asked her straight up: “What do you think about the way you’re treating me and handling my order?” She didn’t even look up—just kept scooping food for the next person like I wasn’t standing right there.
At that point I told her I was going to write a very “nice” review and asked for her name. She mumbled something that sounded like “Denima” (or maybe Denisha? Who knows, she didn’t care enough to speak clearly), then casually dropped, “Anyway, this is their last week open.”
Atmosphere: 1
Food: 1
Service: 1
I like that orange chicken, It’s delicious!
Atmosphere: 3
Food: 5
Service: 3
I paid $26.00 for two plates, and unfortunately, the food was grossly cold and stale. It was clear the food had been sitting out for quite some time, as employees were openly arguing about refilling the trays and ice in front of customers.
This situation is not only unacceptable in terms of quality but also raises serious health and sanitation concerns. I am requesting a full refund for my purchase and would appreciate a response addressing how this issue will be resolved to prevent it from happening again.
Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
My wife and I received professional service from Pari. Pari was very kind and friendly. She was very approachable. Thank you so much Pari, we will definitely come back ☺️
Atmosphere: 5
Food: 5
Service: 5
The food smelled and tasted stale. Despite waiting while they opened up late the food tasted old. Do not know if it was the oil, the pan or the ingredients but it tasted off. Had not been there in a year and was very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Fast service. GOOD PORTIONS. Pari is the best
Atmosphere: 5
Food: 5
Service: 5
Located inside the Pavilions supermarket. Can only takeaways, no seating area. Freshly made during lunch time. Panda Express is getting more expensive.
Atmosphere: 3
Food: 4
Service: 4
Kang pao is too salt. Good service, nice.
Atmosphere: 5
Food: 3
Service: 5
Needs to improve customer service and respect.
Atmosphere: 1
Service: 1
Nice staff ?
No tables to eat and very cold
Restaurantji Recommends
Worst Panda experience, first, they did not have the item I wanted, and then they could not give the right order of food, the mushroom chicken I got had a very thick mucus at the bottom and tasted disgusting, ALMOST MAKE ME THROW UP. I will not choose and recommend this location PERIOD.
Atmosphere: 2
Food: 1
Service: 1
This place will always give you the minimal amount of food and charge as any other location. Also aperently, a bigger plate only comes with 2 SiDES!! when u ask for half and half rice and noodle. Truly the worst panda I have been into.
Atmosphere: 1
Food: 1
Service: 4
They're understaffed, they last a long time for an order.
A major disappointment. Arrived just prior to 5pm but selection was very limited for a dinner time. Food was bland (broccoli beef, orange chicken). To top off my experience, they would not accept a Panda gift card. If I ever decide to try Panda again, it definitely won't be at this location.
Atmosphere: 1
Food: 1
Service: 1
They didn't put my meat.?????
Atmosphere: 1
Food: 2
Service: 1
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