Not fair that they don't have closer to 5 stars. The food has always been good and staff always friendly. I've spent a lot of time here it's a great place to hang out and eat an unhurried meal and work from my phone.
Atmosphere: 5
Food: 5
Service: 5
Neda Roghani
I went last night and ordered a soup in a bread bowl, but it only had a few spoonfuls of soup inside. When I complained, I was told that’s “just a cup size,” and if I wanted more, I had to pay extra. Then the manager, Frank, admitted they were actually out of that soup, yet still refused to acknowledge the issue. When I asked for a refund, he told me I had to give back the bread bowl and my side, which felt very disrespectful.
They took an order they couldn’t fulfill, then handled the situation rudely. I left without eating anything, extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
catherine pandhiani
Staff is very friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
hernandez gomez
Wow i am so happy that we stop at this location for a sandwich my wife an me we are very satisfied with the service by Sara ecxeptional customer service she explain us about the menu very very attentive and profesional we will definitely be back. Sara did an extraordinary customer service thankyou Sara.
Atmosphere: 5
Food: 5
Service: 5
Matt Battle
Had lunch there. I had beacon mac &cheese plus a sandwich. The restaurant was cleanand I was able to get a seat.
Atmosphere: 3
Food: 3
Service: 3
Qirui Cheryl Liu
My favorite Panera bread store nearby. I visited Beverly hills, West Manchester, studio city, Westwood etc.
Atmosphere: 5
Food: 5
Service: 5
Seung Kim
Reality vs Pictures in the app. $6.89 for a tiny yogurt parfait, and it used preserved fruits, not like the picture. It was spoiled. $3.99 for avocado toast. okay, but not even a quarter of an avocado in it. Other Panera locations had better classic avocado, don't know what happened. Got a refund. Walked over to the market, got a sourdough, a whole avocado, and Greek yogurt instead and had to make my own avocado sandwich🤣 The Employees are cool. They are trying with what they got.
Atmosphere: 2
Food: 1
Service: 3
Mark Astemborski
Coffee tastes really old today and the service is not very good. I will come back and I’m hoping today is just an off day.
Atmosphere: 4
Food: 2
Service: 3
Myles Burris
Great food, Excellent Customer Service! Clean and fresh surroundings! Looking forward to going back!
Atmosphere: 5
Food: 5
Service: 5
Andy B
Don’t come here if you are in a rush. Arrived early for a meeting in the area and thought I’d grab a sandwich. There were about 5 other customers in the store. 23min from placing my order the sandwich was ready leaving me no time to eat. I don’t understand how an empty restaurant can take that long for a sandwich. It did taste good 😊
Not fair that they don't have closer to 5 stars. The food has always been good and staff always friendly. I've spent a lot of time here it's a great place to hang out and eat an unhurried meal and work from my phone.
Atmosphere: 5
Food: 5
Service: 5
I went last night and ordered a soup in a bread bowl, but it only had a few spoonfuls of soup inside. When I complained, I was told that’s “just a cup size,” and if I wanted more, I had to pay extra. Then the manager, Frank, admitted they were actually out of that soup, yet still refused to acknowledge the issue. When I asked for a refund, he told me I had to give back the bread bowl and my side, which felt very disrespectful.
They took an order they couldn’t fulfill, then handled the situation rudely. I left without eating anything, extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Staff is very friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Wow i am so happy that we stop at this location for a sandwich my wife an me we are very satisfied with the service by Sara ecxeptional customer service she explain us about the menu very very attentive and profesional we will definitely be back.
Sara did an extraordinary customer service thankyou Sara.
Atmosphere: 5
Food: 5
Service: 5
Had lunch there. I had beacon mac &cheese plus a sandwich.
The restaurant was cleanand I was able to get a seat.
Atmosphere: 3
Food: 3
Service: 3
My favorite Panera bread store nearby. I visited Beverly hills, West Manchester, studio city, Westwood etc.
Atmosphere: 5
Food: 5
Service: 5
Reality vs Pictures in the app.
$6.89 for a tiny yogurt parfait, and it used preserved fruits, not like the picture. It was spoiled.
$3.99 for avocado toast. okay, but not even a quarter of an avocado in it. Other Panera locations had better classic avocado, don't know what happened.
Got a refund.
Walked over to the market, got a sourdough, a whole avocado, and Greek yogurt instead and had to make my own avocado sandwich🤣
The Employees are cool. They are trying with what they got.
Atmosphere: 2
Food: 1
Service: 3
Coffee tastes really old today and the service is not very good. I will come back and I’m hoping today is just an off day.
Atmosphere: 4
Food: 2
Service: 3
Great food, Excellent Customer Service! Clean and fresh surroundings! Looking forward to going back!
Atmosphere: 5
Food: 5
Service: 5
Don’t come here if you are in a rush. Arrived early for a meeting in the area and thought I’d grab a sandwich. There were about 5 other customers in the store. 23min from placing my order the sandwich was ready leaving me no time to eat. I don’t understand how an empty restaurant can take that long for a sandwich. It did taste good 😊
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Excellent sandwich, delicious bread, perfectly seasoned, very tasty.
Atmosphere: 5
Food: 5
Service: 5
Best Panera bread ever
Atmosphere: 5
Food: 5
Service: 5
The treatment of deliveries is depressing, degrading and rude.
Service: 1
Panera has good healthy options, salads, soups, and also very delicious bread sandwiches.
Wheelchair accessibility: Yes, the space is wide.
Atmosphere: 5
Food: 5
Service: 5
Clean n friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Arugula Sandwich, Margherita Pizza, Tomato Basil blt, Creamy Chicken with Wild Rice Soup
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