Came during dinner hours and ordered a beef & shrimp teriyaki along with 6pc dumplings on the side. Food tasted good but not fit for my preferred flavor profile.
Atmosphere: 5
Food: 4
Service: 5
Michelle Cervantes
The staff was very unpleasant, I asked for more Sriracha sauce and they didn't want to give it to me, and they didn't even want to sell it to me, very
Atmosphere: 1
Food: 4
Service: 1
Enrique Cetto
Delicious Japanese
Atmosphere: 5
Food: 5
Service: 5
Yazmin G
Chicken & shrimp #4 X 2 was weak the 4 MICRO Shrimps they used was SHAMEFUL. FLAVOR was Flavorless. For $36.00 DEFINITELY NEVER AGAIN. ??????????????
Atmosphere: 1
Food: 1
Service: 1
Katherine Smith
They changed they changed the teriyaki sauce. After going there for the past who knows how many years the new sauce is not it. Taste like from a jar. I'll pass. Price still.good tho.
James J.
Been coming here for a long time food is decent, price is ok not to overpriced like everything else at this food courtyard.
Bocho Rodriguez
Just one chirracha sauce by customer ?
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Steak and Shrimp with Chicken Teriyaki
Andee S.
My husband and I ordered both the chicken and beef teriyaki meals. This was our first time trying the food at Sarku Japan. I'm confused over the flavor of the teriyaki sauce. My chicken did not taste like teriyaki and my husband said his beef teriyaki didn't taste like teriyaki either. I think the sauce added in the food containers was more of a traditional asian bbq sauce rather than a typical teriyaki sauce. The food wasn't bad but it was not what we were expecting, which was a sweeter teriyaki flavor. The side dish of steamed vegetables - I did think the addition of a vinegar sauce of some type mixed into the vegetables on the side threw off my taste buds. I was expecting simple steamed cabbage and other vegetables. I don't see the need to add vinegar. I did find a large four inch strip of the cabbage stem at the bottom of the vegetables and that was unpleasant to see. I doubt we'll be ordering from Sarku Japan again. I don't like surprises when ordering food and if you are selling food using teriyaki sauce, the meat should taste like traditional teriyaki sauce.
Gustavo Hernandez
Stop by for lunch , Food didn’t have much flavor and they are very stingy with they’re sauces they are much better places inside the mall ,like Panda Express .
Atmosphere: 1
Food: 2
Service: 1
Helio Gonzalez
This place absolutely sucks. Ordered 3 plates of beef and got little to no meat. The amount of meat on all 3 plates together was less than 1 waba bowl. I basically paid $50 for a bunch of rice drowned in sauce. Wouldn’t recommend ever.
I'm not really the type to be posting reviews on anything, but after being robbed by this establishment I felt the need to do so. I paid for steak, shrimp, and chicken plate (15.99) and the chicken plate (9.59)plus extra chicken(2.09). I get home and find out I didn't get the extra chicken and instead of getting the 3 meats I paid for I was only given steak and shrimp. They charge you for everything little thing even the tiny sriracha packets only for them rob you!
Katrina C.
The quality has decreased over the years. They changed up the veggies to be more coarse and chunky vs how finely sliced they were previously. In order to receive a decent amount of protein, you have to pay another $2.00 for extra meat. I've got to say, I'm disappointed.
Arthur K
Best tasting teriyaki chicken.
Atmosphere: 2
Food: 5
Service: 5
D L.
I really like the teriyaki chicken at all the Sarku Japan locations. I gave this place 3 stars because the customer service is very poor. The guy at the register is kind of rude to customers asking for simple things like extra soy sauce, hot sauce, etc. They have a policy for charging for these extras, which I have not see at the other Sarku Japan locations. But I saw first hand how rude he was to the customers. I didn't ask for extras so I didn't get this treatment. I still enjoyed my food.
Michael D.
they aren't scared to charge you for extra anything. i asked for an extra hot sauce because my bowl was big and i even paid for extra teriyaki sauce, they guy gave me attitude and told me no. that bowl was too big for one package. i threw half my food away. Definitely never buying from here again.
Came during dinner hours and ordered a beef & shrimp teriyaki along with 6pc dumplings on the side. Food tasted good but not fit for my preferred flavor profile.
Atmosphere: 5
Food: 4
Service: 5
The staff was very unpleasant, I asked for more Sriracha sauce and they didn't want to give it to me, and they didn't even want to sell it to me, very
Atmosphere: 1
Food: 4
Service: 1
Delicious Japanese
Atmosphere: 5
Food: 5
Service: 5
Chicken & shrimp #4 X 2 was weak the 4 MICRO Shrimps they used was SHAMEFUL. FLAVOR was Flavorless. For $36.00 DEFINITELY NEVER AGAIN. ??????????????
Atmosphere: 1
Food: 1
Service: 1
They changed they changed the teriyaki sauce. After going there for the past who knows how many years the new sauce is not it. Taste like from a jar. I'll pass. Price still.good tho.
Been coming here for a long time food is decent, price is ok not to overpriced like everything else at this food courtyard.
Just one chirracha sauce by customer ?
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Steak and Shrimp with Chicken Teriyaki
My husband and I ordered both the chicken and beef teriyaki meals. This was our first time trying the food at Sarku Japan. I'm confused over the flavor of the teriyaki sauce. My chicken did not taste like teriyaki and my husband said his beef teriyaki didn't taste like teriyaki either. I think the sauce added in the food containers was more of a traditional asian bbq sauce rather than a typical teriyaki sauce. The food wasn't bad but it was not what we were expecting, which was a sweeter teriyaki flavor. The side dish of steamed vegetables - I did think the addition of a vinegar sauce of some type mixed into the vegetables on the side threw off my taste buds. I was expecting simple steamed cabbage and other vegetables. I don't see the need to add vinegar. I did find a large four inch strip of the cabbage stem at the bottom of the vegetables and that was unpleasant to see. I doubt we'll be ordering from Sarku Japan again. I don't like surprises when ordering food and if you are selling food using teriyaki sauce, the meat should taste like traditional teriyaki sauce.
Stop by for lunch , Food didn’t have much flavor and they are very stingy with they’re sauces they are much better places inside the mall ,like Panda Express .
Atmosphere: 1
Food: 2
Service: 1
This place absolutely sucks. Ordered 3 plates of beef and got little to no meat. The amount of meat on all 3 plates together was less than 1 waba bowl. I basically paid $50 for a bunch of rice drowned in sauce. Wouldn’t recommend ever.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I'm not really the type to be posting reviews on anything, but after being robbed by this establishment I felt the need to do so. I paid for steak, shrimp, and chicken plate (15.99) and the chicken plate (9.59)plus extra chicken(2.09). I get home and find out I didn't get the extra chicken and instead of getting the 3 meats I paid for I was only given steak and shrimp. They charge you for everything little thing even the tiny sriracha packets only for them rob you!
The quality has decreased over the years. They changed up the veggies to be more coarse and chunky vs how finely sliced they were previously. In order to receive a decent amount of protein, you have to pay another $2.00 for extra meat. I've got to say, I'm disappointed.
Best tasting teriyaki chicken.
Atmosphere: 2
Food: 5
Service: 5
I really like the teriyaki chicken at all the Sarku Japan locations. I gave this place 3 stars because the customer service is very poor. The guy at the register is kind of rude to customers asking for simple things like extra soy sauce, hot sauce, etc. They have a policy for charging for these extras, which I have not see at the other Sarku Japan locations. But I saw first hand how rude he was to the customers. I didn't ask for extras so I didn't get this treatment. I still enjoyed my food.
they aren't scared to charge you for extra anything. i asked for an extra hot sauce because my bowl was big and i even paid for extra teriyaki sauce, they guy gave me attitude and told me no. that bowl was too big for one package. i threw half my food away. Definitely never buying from here again.