I ordered the miso glazed salmon on DoorDash, but surprisingly, the salmon was missing—I only received rice and avocado. I really hope mistakes like this don’t happen again.
Also, there seems to be an issue with the store’s contact number. I tried calling three times, but each time I got an error message and the call was immediately disconnected. That’s something that should be fixed as well.
Atmosphere: 3
Food: 1
Service: 1
Alysha Allison
Don’t go during your lunch rush. Waited 15+ mins for something that’s supposed to be quick and readily available. They told me that they “want to ensure that the product is fresh” but that felt like the ultimate gaslighting excuse. I regret waiting and later proceeded to ask if my kid can have a juice box for the inconvenience. The manger was very firm on not compensating us, which was fine but then I noticed another customer getting furious about the delay of his order and it not being ready when they said it was. Who ever is the manger on duty for the lunch rush, should work on time efficiency and preparation. Never again!!!
Atmosphere: 1
Food: 3
Service: 1
Ekaterina Ivanova
waited 30 minutes for my order
Stella A. Farrcroft
The salads are always great and consistent. The worker blended my fish in my salad before I could tell him to lay it on top. I chalk it up to a new employee, and I am forgiving. I was a bit repelled however about people bringing their dogs into the restaurant and sitting down. I am a dog lover, but large dogs probably should not be in an open air eating facility where the food is exposed.
Atmosphere: 3
Food: 5
Service: 4
Miesha
Amazing food! Healthy food! I will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Tamara Bowie
Super unprofessional! Won't be ordering again. For all the money I paid, I expected more.
Atmosphere: 2
Food: 3
Service: 1
Sean M
disgusting gelatinous "blackened chicken". they assured me that is how it's supposed to be...sorry that's just wrong. chicken skin shouldn't be like goo.
Atmosphere: 4
Food: 1
Service: 2
Margarita Komarova
Literally delivered nothing on my salad for $24!!! Customer service is impossible to reach because they don’t work after 5 and store phone won’t connect to a person and goes in a loop. Horrible set up - do better! Don’t allow people to place an order if all items are missing. No chicken or any other items - $24 for lettuce and carrots… edit Sept '24 Sweetgreen resolved with a credit. Updating to 4 stars
Atmosphere: 4
Food: 1
Service: 1
M B
Worst service ever. Lazy and rude employees, chatting with each other and don't care about customers at all.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Jordan
Service here is painfully slow, no sense of urgency from any of the staff here but food is good.
Server Albert was really disrespectful, rude and was yelling at at the moment I walked in the restaurant I dont knw what was his problem but if you are having a bad day don't put it towards customers we dont deserve to be treated that way
Service: 1
maya carrillo
The food is always great, at this particular location the staff was a little rude. It was not busy when i walked in. I said please and thank you plenty of times when ordering and the woman just kept rolling her eyes at me as if I had said something rude. She asked me if I wanted my salads tossed and i kindly said no thank you and again another eye roll.
The cashier was a guy when he gave me my change i said thank you and same thing he rolled his eyes at me. Are these people offended by kindness?
I asked for my order to go and was rudely told I can find bags forks and napkins behind me, which is fine but I didn't need the attitude and then was handed my 3 bowls which were not properly sealed. I only realized they were still open because as I'm putting the bowls into the bag they are opening and spilling. Anyways I like sweetgreen, but probably never coming to this specific location again.
Salads were tastey as always, my family enjoyed them. Staff needs to work on their customer service skills.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Kale Caesar Salad, Miso Chicken
David
Great spot!
Atmosphere: 5
Food: 5
Service: 5
Ariel Laxton
ordered delivery and did not get what i ordered. You can’t call anyone to tell them, they make you text them and they never text back. This was way too expensive to not get what i ordered and to not be able to talk to anyone about it. I paid extra to have it delivered in 30 mins but it still took an hour
Food: 1
Service: 1
Mckenna Erickson
Second time trying this place and it tastes really good. But there was a dead lady bug in my crispy rice bowl today
I ordered the miso glazed salmon on DoorDash, but surprisingly, the salmon was missing—I only received rice and avocado. I really hope mistakes like this don’t happen again.
Also, there seems to be an issue with the store’s contact number. I tried calling three times, but each time I got an error message and the call was immediately disconnected. That’s something that should be fixed as well.
Atmosphere: 3
Food: 1
Service: 1
Don’t go during your lunch rush. Waited 15+ mins for something that’s supposed to be quick and readily available. They told me that they “want to ensure that the product is fresh” but that felt like the ultimate gaslighting excuse. I regret waiting and later proceeded to ask if my kid can have a juice box for the inconvenience. The manger was very firm on not compensating us, which was fine but then I noticed another customer getting furious about the delay of his order and it not being ready when they said it was. Who ever is the manger on duty for the lunch rush, should work on time efficiency and preparation. Never again!!!
Atmosphere: 1
Food: 3
Service: 1
waited 30 minutes for my order
The salads are always great and consistent. The worker blended my fish in my salad before I could tell him to lay it on top. I chalk it up to a new employee, and I am forgiving. I was a bit repelled however about people bringing their dogs into the restaurant and sitting down. I am a dog lover, but large dogs probably should not be in an open air eating facility where the food is exposed.
Atmosphere: 3
Food: 5
Service: 4
Amazing food! Healthy food! I will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Super unprofessional! Won't be ordering again. For all the money I paid, I expected more.
Atmosphere: 2
Food: 3
Service: 1
disgusting gelatinous "blackened chicken". they assured me that is how it's supposed to be...sorry that's just wrong. chicken skin shouldn't be like goo.
Atmosphere: 4
Food: 1
Service: 2
Literally delivered nothing on my salad for $24!!! Customer service is impossible to reach because they don’t work after 5 and store phone won’t connect to a person and goes in a loop. Horrible set up - do better! Don’t allow people to place an order if all items are missing. No chicken or any other items - $24 for lettuce and carrots… edit Sept '24 Sweetgreen resolved with a credit. Updating to 4 stars
Atmosphere: 4
Food: 1
Service: 1
Worst service ever. Lazy and rude employees, chatting with each other and don't care about customers at all.
Atmosphere: 1
Food: 1
Service: 1
Service here is painfully slow, no sense of urgency from any of the staff here but food is good.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Server Albert was really disrespectful, rude and was yelling at at the moment I walked in the restaurant I dont knw what was his problem but if you are having a bad day don't put it towards customers we dont deserve to be treated that way
Service: 1
The food is always great, at this particular location the staff was a little rude. It was not busy when i walked in. I said please and thank you plenty of times when ordering and the woman just kept rolling her eyes at me as if I had said something rude. She asked me if I wanted my salads tossed and i kindly said no thank you and again another eye roll.
The cashier was a guy when he gave me my change i said thank you and same thing he rolled his eyes at me. Are these people offended by kindness?
I asked for my order to go and was rudely told I can find bags forks and napkins behind me, which is fine but I didn't need the attitude and then was handed my 3 bowls which were not properly sealed. I only realized they were still open because as I'm putting the bowls into the bag they are opening and spilling. Anyways I like sweetgreen, but probably never coming to this specific location again.
Salads were tastey as always, my family enjoyed them. Staff needs to work on their customer service skills.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Kale Caesar Salad, Miso Chicken
Great spot!
Atmosphere: 5
Food: 5
Service: 5
ordered delivery and did not get what i ordered. You can’t call anyone to tell them, they make you text them and they never text back. This was way too expensive to not get what i ordered and to not be able to talk to anyone about it. I paid extra to have it delivered in 30 mins but it still took an hour
Food: 1
Service: 1
Second time trying this place and it tastes really good. But there was a dead lady bug in my crispy rice bowl today
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