Winchell's Donut House

I ordered a chicken burger, but they made mine with ham.

Very good service, the güero Isidro always assists you with pleasure 👍

Atmosphere: 5

Food: 5

Service: 5

The black forest sandwich 🥪 and Chipotle begals are great

Atmosphere: 4

Food: 4

Service: 4

I visit it often, the service is varied, there are some that serve very well and others that not so much.

Atmosphere: 3

Food: 4

Service: 3

best apple fritter in LA, & the employees are so nice very respectful. treet you like family 🫡

Atmosphere: 5

Food: 5

Service: 5

Great place

Atmosphere: 5

Food: 5

Service: 5

Okay, unfortunately I have to post a poor review of this Winchell's location. Hopefully it doesn't apply to all locations.

So here it goes: I ordered a hot sandwich from this store and the worker made multiple other orders for the customers who came in after me, who happened to be latinos. Mow usually, I am patient & tolerant of busy places as long as the process is fair. I had order number 352 and this worker made orders for other hot sandwiches up to order number 355.

So naturally I approached the counter to respectfully inquire about my order as I observed this worker continue to make more orders. When I asked about my order she responded yeah its coming and she proceeded to make my order at that moment BUT after she called order 355 to serve them.

I thought wow... no rationale, no acknowledgment, no apology, no attempt to explain why she skipped making my order. So I stated , I'd like a refund. And she hurriedly made my hot turkey sandwich and threw in in the bag and gave it to her manager (Ana) as she said in Spanish "esta lista" ( from my limited knowledge of Spanish, I believe this means "its ready"...).

The manager, Ana, attempted to ring my order up and I informed her that I am requesting a refund. Ana replied, okay. She didn't ask why or anything. She simply didn't carr about me as a customer.

I have no reason to take time out of my morning today to write this review except for this was a blatant act of disrespect, poor customer service, and one could deduce even racial discrimination since I was a he only African-American customer in the store at that time.

Additionally, I returned to the store because my "refund receipt" did not indicate that the $11.01 that I spent at this store had been refunded to my card. The manager Ana explained to me that it showed as a "voided" transaction on her "side" in the computer but not on my receipt. She stated that the money should be returned in 3 days. Still she did not inquire about my customer experience.

I guess that's the way that this crew operates at Winchell's.

I certainly will not be returning here again.

Atmosphere: 3

Food: 4

Service: 1

Winchell's has donuts. You can't go wrong with donuts.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Doughnut

Their doughnuts are the freshest here than any other Winchell's I've found and no matter what time you go they are always fully stocked. Just the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Very good ?

Parking: Jefferson and Sepulveda. West of the 405 freeway

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel

Friendly, great customer service

Atmosphere: 5

Service: 5

Recommended dishes: Doughnut, Bagel

Fantastic Food , Lovely Ladies , Alright

Atmosphere: 4

Food: 5

Service: 5

Fantastic Food , Lovely Ladies , Alright

Atmosphere: 4

Food: 5

Service: 5

Fast and well maintained.

Atmosphere: 3

Food: 5

Service: 4

First time here and it was very disappointing...No order in client line, orders were provided messy and inaccurate. Staff was all over the place and distracted. Please do better & I say NO BACON because I am allergic, thanks!

Atmosphere: 2

Food: 2

Service: 2