Alexander's Patisserie

The food is perfection. Everything tasted wonderful and was presented beautifully down to the details such as edible flowers and gold painted chocolate reindeer. Extensive tea choices and a leisurely dining experience made for a great experience. The only thing I would suggest (at least for the Cupertino location) is that they also list the Afternoon Tea on the Alexander's Steakhouse website somewhere because the tea is actually served in the steakhouse and someone might not be aware there is an Afternoon Tea available because the Patisserie does not have seating for a tea. However, this tea is definitely worth seeking out!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Afternoon Tea

The Cupertino Patisserie is hard to find. Patisserie are great. I stopped going to this location due to bad service and lack of selection. It was a few years ago but the person who helped me was giving me attitude about the cakes I was ordering.

Atmosphere: 1

Food: 4

Service: 2

Just had afternoon tea, and it was great. Those little bites really add up to a filling experience. Personal favorites were the fruit scone with lemon curd, chocolate hazelnut mousse cake, and whatever this mango thing is. The tea was good too.

Atmosphere: 5

Food: 5

Service: 5

Was craving a croissant and went to go check this place out. The black sesame croissant absolutely slaps 10/10. Try it you won’t be disappointed. Nice to have a neat little shop like this in the neighborhood.

Small but mighty location! Charlie helped us pick out some very yummy macarons 👏🏻

Service: 5

I've been coming to this location for over 3 years. I understand it's a smaller store compared to the Mountain View one, so naturally, there are fewer options.

What is disappointing, though, is the recent drop in quality, specifically the packaging. I come here for cakes for special occasions, and these cakes are not cheap. Part of the premium experience used to be the beautiful orange boxes that felt special and elevated the whole presentation. Now, the cakes come in flimsy, generic-looking paper boxes that honestly make it feel like I bought a cake from a grocery store.

Same story with the macarons, the packaging looked so cheap I had to specifically ask the employee to use the demo box instead.

If you’re going to charge premium prices, at least maintain the premium feel. I really hope the original packaging comes back—because right now, it feels like the quality is slipping.

Atmosphere: 2

Food: 3

Service: 5

I picked up a cake for my sister’s birthday and it was extremely tiny for $15. It was about the size of my palm-or smaller. I did enjoy the taste but way too small for the value which is quite disappointing. The shop itself is very tiny also. The online system is strange. It’s confirmed in real-time, and they rejected my order three times. One of the reasons they provided was that they were sold out of the cake I ordered. But when I came in to pick up (same day order) there were plenty more in stock of the cake I originally decided on. I would’ve given up on ordering after all the rejections, but I didn’t feel like wasting time researching for another bakery.

Atmosphere: 3

Food: 5

Service: 4

Be aware of serious fraud transaction from this shop. I authorized and paid $43 for three small cakes to go on Jan 31, but was charged $63 in credit bill reported. My credit card company warned me there is $20 (50+%) tips added in the final charge by the shop. This is bad behavior as unauthorized transaction and I could not image how come a high-end bakery could do this for their customers.

Atmosphere: 1

Food: 4

Service: 1

good chocolates + mango passionfruit cheesecake

very friendly staff, was always greeted when entering :)

Atmosphere: 5

Food: 5

Service: 5

Fashionably expensive pastry spot with unattractive ambience.
The pastries (we tried macaroons) were just ok, given the outlandish price.
The highlight was really the staff, who did not issue a single smile during our ordering experience.
Not coming back.

Atmosphere: 1

Food: 4

Service: 1

$15 for a piece of cake. The cake itself is good and tasty, but the environment and the service are not. Experience-wise not worth the money.

Atmosphere: 2

Food: 5

Service: 2

One of my favorite patisserie shops, well worth the elevated prices for the exquisite desserts. Cute outdoor seating area, too

Wheelchair accessibility: Unfortunately, it is a teeny tiny shop unsuitable for a wheelchair, and difficult for a walker. Outdoor seating area is ideal, though: no stairs, ground level. I suggest ordering online and/or calling for outdoor delivery. It's definitely worth the hassle ;-)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kouign Amann, Macarons Assorted Flavors, Passion Fruit Mousse Cake, Earl Grey Mousse Cake, Bakery, Croissant

Experienced the afternoon tea at Alexander’s Patisserie.

Pâtisseries were great. Excellent tea selection which was from Fortnum Mason.
Sandwiches were dry, and kind of tough. Their desserts are usually really good but because it was so hot outside, they were already melting and we were sitting in the shade.

We ordered pescatarian / vegetarian options and they were able to accommodate.

Make reservations as they are required. when we went, they only had outdoor seating so would recommend doing tea during the cooler times as everything started melting during the summer.

Atmosphere: 3

Food: 3

Service: 3

I ordered a quiche and hot tea, both were great. The staff was very helpful and kind. I sat in the cafe to work for a few hours and it was overall very quiet and pleasant. I also ordered a ton of other goodies before leaving for a client meet, they loved everything!

Atmosphere: 5

Food: 5

Service: 5

Macarons are so good

Food: 5