Alexander's Steakhouse

We waited 2 hrs for our main course (2 ribeye steaks) on a Saturday night, ordering right when the restaurant opened. We were told steaks would take 45 minutes to cook. 1.5 hours later, when we asked our waiters (Basilio & Lopez) where our steaks were, he argued with us saying it was taking a long time because they started counting for the 45-min main course after we finished the appetizers (which were terrible, so we had a hard time finishing them). What the hell, so they think it’s acceptable and normal to wait 45 MIN - 1 HOUR+ between courses?! We spent 3 TOTAL HOURS here waiting for 2 steaks and a cold appetizer. I am disgusted and furious at this argumentative and incompetent service. When they asked us how we were doing and we responded with “we waited two hours for our steaks”, they averted their eyes walked away and did not attempt any kind of improvement.

The food was incredibly below average as well.

You can drive to the supermarket, come back home, cook the steak, serve the dinner, and watch a movie in the time it takes to have a meal here AND your steak would be better. I will never again go to this hostage situation restaurant

Atmosphere: 3

Food: 2

Service: 1

I dined at Alexander's when it was in a different location and remembered it being really good. This time it's not as great as I remembered. Service from Victor was amazing though. The steaks, they were cooked perfectly but underseasoned. We ordered a few appetizers and we didn't care for the short rib or the Jamon iberico with buratta. It was really fun when you get Cotton candy at the end. They're very accommodating especially if you're celebrating something.

Atmosphere: 5

Food: 3

Service: 5

The reviews must be outdated. The "salmon and potato croquet amuse-bouche" was a tater tot with a piece of dried box salmon, they brought "complimentaries" which included store bought shortbread cookies and cotton candy. The steak was disappointing. The truffle fries were drowning in truffle oil. The free bread was pretty decent though.

Overall extremely overpriced, you get better steak cheaper at a cheesecake factory

Atmosphere: 3

Food: 1

Service: 4

Food was good, but service was so slow.

Atmosphere: 3

Food: 4

Service: 1

It's been years since I've dined at Alexander's, mainly because there are so many other steakhouses in the Bay Area. Last night, we tried the Omakase, their prix fixe menu. While it wasn't primarily fish as you might expect from a Japanese restaurant, it was definitely inspired by Japanese influence.

We paired our meal with cocktails and a great bottle of GSM. Everything was delicious, and we were so full that we had to box up our last entrée and even the cotton candy to take home.

The service was fantastic! Our server was incredibly knowledgeable about both the wine and the food, and he added a wonderful presence to our evening. Unfortunately, I didn't catch his name, but we closed the restaurant with him still taking care of us!

Parking is easy, with street and structure options nearby. It's a great location, surrounded by other restaurants and dessert spots as well.

Atmosphere: 5

Food: 5

Service: 5

Fantastic restaurant with amazing service. The food quality is always amazing and it's a perfect spot for a nice celebration and night out! If you don't know what to get the omakase is a perfect choice and very filling. The staff are all fantastic and attentive throughout the whole experience!

Atmosphere: 5

Food: 5

Service: 5

easy to book, quiet, space is good, not very expensive. their marshmallow is quite good.

Atmosphere: 5

Food: 5

Service: 5

The service at this restaurant makes me never want to come back. I’m sure that plenty of stock option heavy people want to go here to celebrate. That must keep them in business. The food is high quality but the service is chaotic. We had two waiters, why? The salad came before the cocktails. The food took an hour and 45 minutes, and only when we started asking everyone else who walked by where is our server, where is our food???

Yeah the steaks are good, but why do I have to raise hell to get my food for $200?

Embarrassed myself in front of my friends when I had to say bring us the food or we’re leaving.

Atmosphere: 2

Food: 4

Service: 1

Came on a Sunday with no reservation at 5:30m
Was seated right away
Great service and very predictably good food

Atmosphere: 5

Food: 5

Service: 5

Expensive, but you get what you paid for. Service is superb, and food is good. Me and my wife has been here multiple times, the only complain we have is once we ordered a fillet, and we feel it was a little overcooked, not easy to chew on.

Atmosphere: 5

Food: 4

Service: 5

Amazing food but the options are few. The service and atmosphere was top notch!

Vegetarian options: Not many vegetarian options.

Dietary restrictions: Halal options were not available. Only halal option was via a set menu which was over 200$.

Atmosphere: 5

Food: 4

Service: 5

Great food and service, high end wagyu steak.

Atmosphere: 5

Food: 5

Service: 5

All good. But why 3 stars…The ribeye is decent but did not wow me in any way. All the food tasted good but nothing out of the ordinary. For the price point, I expected more than ordinary and not having melted ice-cream which my friend ended up drinking as a shake and me wondering if it ever came with the dessert. I’m definitely not impressed by the taste profile of any of the food items.
Our server was very attentive, with her constantly keeping the table clean of food debris, but another server who brought the dessert literally made my jaw drop for the wrong reason. He simply pour the syrup onto/into the soufflé without checking with us. It made the dessert too sweet to be enjoyed. That was not a good move. He basically brought it to the table and went about carrying out his act without 1st checking with us. I believe he did that thinking it is a show and him providing service but I definitely did not enjoy it. Also, instead of doing that, he could and should at least check and not served melted ice cream to us.
We did come during dinner time, and I am usually not very particular about the ambience of restaurant but it is particularly dimly lit at this place that I could barely see what I’m really eating. Any details could have been missed.

Atmosphere: 4

Food: 3

Service: 5

The service was over the top! Ordered the prime rib, the steak had absolutely no flavor, the price was very expensive. The employees were great and extremely professional, if im in the area, I will try again. It could of just been a fluke on the food. It's to expensive and nice of place to consistently serve bad food.

Our meal was excellent as were the sizes of the portions. My filet mignon was great and so was the T-Bone pieces for the rest. It was a very nice experience, in particular for the ocasion we were celebrating!