Unfortunately they always seem to mess my order up. Maybe it's them not paying attention or maybe it's might be a lauangue barrier with staff. Im thinking they might not be able to read English to well. Its hard enough to learn to speak a second language and reading and writing in a second language is im assuming even more difficult. I'm not mad dont blame them. Just my observation/ opinion . Im still going to eat there i just need to remember to check my order before I get all the way home):( :)
Atmosphere: 5
Food: 3
Service: 2
Shanna Corriere
It's Jack either you like it or you don't. It's the best for late night munchies!
Atmosphere: 3
Food: 4
Service: 5
mila carlson
Very good variety! Tee was so sweet and had amazing customer service :)
Atmosphere: 5
Food: 5
Service: 5
Jaden
It is so bad that no one speaks English, so they just leave us there
Atmosphere: 1
Food: 1
Service: 1
Michael
Vegetarian options: Unless there's something else that I'm not sure about , maybe Off menu choices, All I have seen on there veggie Your Choice Is green salad or opt . to modify something else. I like Jack in the Box , It's just your preference.
Recommended dishes: Onion Rings, Jumbo Jack
Brent
Nothing special. Decent fast food.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Fajita Pita
Erirox2.0 I stole these videos for you
Friendly employees, they even know me, I have been several times and only once did they forget something I ordered, but it is very rare when that happens, excellent service
Steve Sander
Jack Burgers are pretty small.
Atmosphere: 4
Food: 4
Service: 2
Jia Guo
They made mistakes with my order and then accused me of their mistake. I ordered through the app 6 sandwiches and 2 tacos. I got my bag through drive through and didn't check inside until after I got home. They give me only 2 out of the 6 sandwiches I ordered and another wrong one (and the two tacos), so they owe me 4 sandwiches. I went back and told them they made mistakes with my order, that guy at the window insisted they put those in. I confronted "are you accusing me of lying for two sandwiches?" He said "we have cameras". I said "then don't give me sandwiches, go check your footage now". He then insisted they put them in with a smear on his face and said they have customers behind and asked me to pull forward and added "it happens all the time" implying he's seen liars like this all the time. It was extremely humiliating but i don't want to make a big scene so I just waited. They did hand me those sandwiches in the end but this is customer service 101 how can you assume and accuse someone of lying without any evidence. This just shows the character of this guy and the level of training he's got from the management. So I wasted time, got the wrong order, and got humiliation from the employees. 11/3/2024, Lunch time. If the owner or manager of this store is seeing this, check your footage and talk to your employee.
They close way earlier than advertised and refuse to provide service
Atmosphere: 1
Food: 1
Service: 1
Aron K
The middle aged person taking the orders at 5 pm evening on Wednesdays is not at all cooperative, not helpful and doesn’t communicate properly while asking a couple of questions in the menu
andrew hsu
Edit, lowering my review from three stars to two stars. About a week since I left my last review and I've been the Jack in The box two or three times. Twice already, my order of two jumbo jacks has come with one of them with a tomato, and one without a tomato, after the owner of the store replied to my comment. very disappointing, it's not just that I have to pick the tomatoes out, I am placing an order here for food to be made in a specific way through the customization in their app, and their workers repeatedly and consistently cannot follow the simplest instruction. I am not being provided what I'm paying for here. Will continue to edit my review in a few weeks to see if there is any sort of process improvement, or if there's just no care at this store.
Giving the store a three out of five stars for now. I love to eat burgers, I hate tomatoes. I always make my orders without tomatoes, and I say a majority of the time, this store cannot even get it correctly. I place it two for five jumbo Jack no tomato order because of a deal, and it's not even like they consistently put tomatoes in, or they consistently leave them out. In the same order of only two burgers, they will put tomatoes in one Burger, and have no tomatoes in the other Burger, it's like these people are so confused about how to use their hands and their eyes I have no clue what the heck is going on in their kitchen. Only Plus is it's open late.
Atmosphere: 2
Food: 2
Service: 1
Chris Davidson
It's fast food .... that's it .
Atmosphere: 3
Food: 3
Service: 3
jerry woytus
It's a downhill slide for Jack....My gosh a small drink for more than 3.50$...?water never tasted so good....cheap peasant tacos still a bargain though.
Food is good
Atmosphere: 5
Food: 5
Service: 5
Unfortunately they always seem to mess my order up. Maybe it's them not paying attention or maybe it's might be a lauangue barrier with staff. Im thinking they might not be able to read English to well. Its hard enough to learn to speak a second language and reading and writing in a second language is im assuming even more difficult. I'm not mad dont blame them. Just my observation/ opinion . Im still going to eat there i just need to remember to check my order before I get all the way home):( :)
Atmosphere: 5
Food: 3
Service: 2
It's Jack either you like it or you don't. It's the best for late night munchies!
Atmosphere: 3
Food: 4
Service: 5
Very good variety! Tee was so sweet and had amazing customer service :)
Atmosphere: 5
Food: 5
Service: 5
It is so bad that no one speaks English, so they just leave us there
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Unless there's something else that I'm not sure about , maybe
Off menu choices,
All I have seen on there veggie
Your Choice Is green salad or opt . to modify something else.
I like Jack in the Box , It's just your preference.
Recommended dishes: Onion Rings, Jumbo Jack
Nothing special. Decent fast food.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Fajita Pita
Friendly employees, they even know me, I have been several times and only once did they forget something I ordered, but it is very rare when that happens, excellent service
Jack Burgers are pretty small.
Atmosphere: 4
Food: 4
Service: 2
They made mistakes with my order and then accused me of their mistake. I ordered through the app 6 sandwiches and 2 tacos. I got my bag through drive through and didn't check inside until after I got home. They give me only 2 out of the 6 sandwiches I ordered and another wrong one (and the two tacos), so they owe me 4 sandwiches. I went back and told them they made mistakes with my order, that guy at the window insisted they put those in. I confronted "are you accusing me of lying for two sandwiches?" He said "we have cameras". I said "then don't give me sandwiches, go check your footage now". He then insisted they put them in with a smear on his face and said they have customers behind and asked me to pull forward and added "it happens all the time" implying he's seen liars like this all the time. It was extremely humiliating but i don't want to make a big scene so I just waited. They did hand me those sandwiches in the end but this is customer service 101 how can you assume and accuse someone of lying without any evidence. This just shows the character of this guy and the level of training he's got from the management. So I wasted time, got the wrong order, and got humiliation from the employees. 11/3/2024, Lunch time. If the owner or manager of this store is seeing this, check your footage and talk to your employee.
Restaurantji Recommends
They close way earlier than advertised and refuse to provide service
Atmosphere: 1
Food: 1
Service: 1
The middle aged person taking the orders at 5 pm evening on Wednesdays is not at all cooperative, not helpful and doesn’t communicate properly while asking a couple of questions in the menu
Edit, lowering my review from three stars to two stars. About a week since I left my last review and I've been the Jack in The box two or three times. Twice already, my order of two jumbo jacks has come with one of them with a tomato, and one without a tomato, after the owner of the store replied to my comment. very disappointing, it's not just that I have to pick the tomatoes out, I am placing an order here for food to be made in a specific way through the customization in their app, and their workers repeatedly and consistently cannot follow the simplest instruction. I am not being provided what I'm paying for here. Will continue to edit my review in a few weeks to see if there is any sort of process improvement, or if there's just no care at this store.
Giving the store a three out of five stars for now. I love to eat burgers, I hate tomatoes. I always make my orders without tomatoes, and I say a majority of the time, this store cannot even get it correctly. I place it two for five jumbo Jack no tomato order because of a deal, and it's not even like they consistently put tomatoes in, or they consistently leave them out. In the same order of only two burgers, they will put tomatoes in one Burger, and have no tomatoes in the other Burger, it's like these people are so confused about how to use their hands and their eyes I have no clue what the heck is going on in their kitchen. Only Plus is it's open late.
Atmosphere: 2
Food: 2
Service: 1
It's fast food .... that's it .
Atmosphere: 3
Food: 3
Service: 3
It's a downhill slide for Jack....My gosh a small drink for more than 3.50$...?water never tasted so good....cheap peasant tacos still a bargain though.
Atmosphere: 2
Food: 3
Service: 4
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