Koi Palace Contempo Cupertino

Almost no service. No one takes order after 30mins seating in. Servers ignored you even if you wave your hands. You need to get out and grab the server to your table. Checking takes forever too. Completely waste of your time. Don’t recommend regardless the taste of food.

Service: 1

I've been a fan of koi palace at multiple other places. The food at this place is far below the average that made me doubt if this is a real koi palace. I ordered some stir-fried dishes taste like boiled in advance and reheated to serve. Too much monosodium glutamate is added to dim sums, leaving a bad, long aftetaste until the second day. The decoration is modern and the service is okay.

Atmosphere: 4

Food: 1

Service: 4

Tried this place for the first time and really enjoyed the service, and the food. The pictured dish is the Taro Paste Stuffed with Prawn. The taro was flavorful, the minced meat mixture was well-seasoned and the half prawn in there topped it off nicely. The other highlight was the Yuba Roll in Supreme Roll (a must try!) The service was wonderful - thank you May! Will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Carelessly made food. Do NOT recommend!

Atmosphere: 2

Food: 1

Service: 1

Dim sum is ok but dinner is overpriced and taste cannot compare to the regular Koi Palace. Service cannot be any worse. After you checked off your order on the paper menu, the waiter simply picked it up from your table WITHOUT even confirming your order. The bus boy was cleaning the table next to us, he dropped and broke a plate right next to me. It was an accident and no big deal But the fact that he did not apologize OR even check to see if i was fine. That is a BIG deal. I found broken pieces of dish near my shoe. Luckily i was wearing a sneaker, can't imagine how it will be if i was wearing open toe shoes. No one said thank you when you paid. Worst service !

Atmosphere: 3

Food: 3

Service: 1

I have been a fan of this place for many years and this was my go to place for dim sum. The food quality and services have gone really downhill and this is what I got for ordering a baked fish fillet and pork with white cream and tomato sauce to go. There’s absolutely no sauce with just fried fish and rice..I will not be going back.

Atmosphere: 3

Food: 3

Service: 1

Terrible service. We had a dish boy serve us on a friday evening. No fault of the guy, but had no clue what to do. Food is okay (not great). Table next to us left as well, after ordering. Dont waste your time

Atmosphere: 1

Food: 1

Service: 1

This place hides behind the word “Contempo” just to justify higher prices, but there’s nothing special about the food or atmosphere. The service is the worst I’ve experienced in the area — we were placed at a handicap table, asked to keep moving for the cleaning staff, and treated with a terrible attitude. The environment is also uncomfortably loud. Definitely not worth the money.

Atmosphere: 1

Food: 3

Service: 1

Love the food here. Taste good ~!! Always bring my family and friends here.

Atmosphere: 5

Food: 5

Service: 5

It was a perfect dinner!

This is the best XLB restaurant in the Bay Area. Vinegar balls coming with XLB are iconic and delicious.

Atmosphere: 5

Food: 5

Service: 5

We’ve tried both dine-in and takeout at Koi Palace Contempo, and the service has always been extremely disappointing. This time, we tried delivery — we ordered two unagi sticky rice, waited an hour, and only received one. On top of that, the unagi portion was shockingly small.

Atmosphere: 1

Food: 1

Service: 1

disappointing food

Food: 1

Service: 2

Great location and easy parking across the street. Beautifully decorated with two indoor sitting and outdoor seating as well. The dishes are freshly prepared with authentic flavors. My favorite dishes included lobster and rice cakes, Peking ducks with pancakes, salt and pepper pork chops, sauteed string beans, steamed red dragon fish and all the dim sum dishes. Even the free salted peanuts are delicious. Come and enjoy

Atmosphere: 5

Food: 5

Service: 5

Koi Palace Contempo is my go-to for authentic Cantonese in the Bay Area. The new Natural Bloom Ha Gow Sampler is a must-try—five colorful dumplings, each with its own unique flavor like squid ink porcini, algae wasabi, roasted seaweed sesame, carrot habanero, and beet cordyceps. Fresh, juicy, and beautifully presented.

Their roast duck is one of the best I’ve had here—crispy skin, tender meat. Don’t miss the BBQ pork puff or the elegant swan-shaped durian pastry. Service is friendly, the space is elegant, and it’s perfect for family gatherings or celebrations.

Atmosphere: 5

Food: 5

Service: 5