Kura Revolving Sushi Bar

Okay the only reason I would give this place three stars is because the digital menu is mounted super high above the table. If you aren't tall you have to stand up to reach it and it's awkward to scroll. In the end I just gave up & stopped ordering.

Atmosphere: 5

Food: 5

Service: 5

Love this spot. The food is always super fresh, and the staff are pretty nice. If you love sushi/ nigiri I would highly recommend both Kura locations in San Jose. Also such a unique way to present the food, great experience.

Atmosphere: 5

Food: 5

Service: 4

We went to KURA-sushi bar no reservation, but kindly staff follwed us.
I think about a KURAsushi is date spot for U.S
If you make a reservation by E-Park App,you need a mobilephone number from U.S.

Atmosphere: 5

Food: 5

Service: 5

love kura

Atmosphere: 5

Food: 4

Service: 5

The sushi is really good, the service is so fast.

Ordered takeout online for 3:15pm pick up on a Wednesday afternoon thinking it would be a quick pick up. Showed up at 3:11, restaurant was dead. Host told me that she will tell them to “start the order.” Does that mean you wouldn’t have done anything until I showed up?

Waited an extra 10 minutes past the original 3:15 time for my food. Awfully slow for being slow to begin with. Go elsewhere if you value your time.

Atmosphere: 1

Food: 2

Service: 1

My kids loved this place. So fun!

Fun place to go. Lots of choices of delicious sushi. Love that they have a robot delivering drinks. If you plan to go at a prime time, make a reservation.

Atmosphere: 4

Food: 4

Service: 3

Recommend getting a reservation before going. Service was a bit lacking, no welcome, and a bit rude. Luckily, most everything is automated. Food was decent. There was one issue with us not getting one of our orders but it was eventually resolved by staff, albeit again, not in the most friendly manner. Fish seemed fresher than another location of this chain so will probably return.

Atmosphere: 4

Food: 4

Service: 3

Great and lots of fun

Atmosphere: 5

Food: 5

Service: 5

The quality of the sashimi is just okay and the service isn’t great, but we go because my child likes it. I do like that the rice portion can be adjusted, and sometimes they have tasty specials.

Atmosphere: 3

Food: 3

Service: 3

I usually love Kura sushi and I have been to many other locations and never had a bad experience, but I will NEVER return to this location. I didn’t even end up eating there because the customer service was so horrible. I signed in on the iPad and gave my phone number. The host (fairly rudely) told me to wait outside. I then received a text saying to go inside the restaurant as my table was almost ready. When I told this to the host, she was extremely rude and said “we don’t have any tables, go outside” and no matter how many times I tried to tell her that the system (that the restaurant runs) texted me to come inside she kept being extremely rude. She never once acknowledged or even tried to listen to what I was saying and just kept rudely telling me to go outside and acting like it was my fault or I was being rude despite the restaurant being the one to tell me to come inside. I will NEVER come back to this location as the staff was extremely rude. I have seen multiple other reviews about this exact same problem, and management really needs to do something to better train the hosts or this business will not last due to the extreme lack of customer service.

Service: 1

My kids are obsessed with this place. Fun and easy, love that you can make a reservation on the app

Atmosphere: 5

Food: 4

Service: 5

Very cool place, the automation is amazing!!

Atmosphere: 5

Food: 5

Service: 5

Amazing sushi! Very delicious and fast