They don't wear hairnets, hats, or gloves. Never seen anybody wash their hands. DISGUSTING. Overpriced coffee, quality was mid, also didn't even taste good for the price. Do NOT go here, there are better options around here, I promise. Overall, very disappointed with Cupertino and Philz coffee, do better.
Atmosphere: 1
Food: 1
Service: 3
Ramzi Aboo Abdul Rahiman
Great coffee doesn’t excuse poor customer service.
The coffee itself might be good, but the experience was frustrating. Their menu is unnecessarily complicated, and when I asked for simple help understanding what to order, the staff member launched into long, pretentious explanations about tasting notes and wine like descriptions instead of just giving a straightforward recommendation.
As a tourist, I was hoping for friendly guidance, not a lecture that made things more confusing. Good service means adapting to the customer , not expecting them to decode an overcomplicated menu using imagination.
Atmosphere: 2
Food: 3
Service: 1
Maheedhar Gunturu
The Philz team absolutely made my day. The coffee was fantastic, but the friendly service and welcoming vibe stood out even more. I’m already looking forward to coming back and finding my next cup here.
Atmosphere: 5
Food: 5
Service: 5
Emma
This Philz is a hallmark of Main Street Cupertino. You can count on them to get your order right, efficient service, and a variety of seating to choose from (indoor/outdoor). A good amount of rotating seasonal drinks and customizations like any other Philz. I’ve also tried a few of their bakery items which are pretty solid as well.
Atmosphere: 5
Food: 5
Service: 5
Shiv Tatva
Tiramisu latte is just amazing. The place is on the noisy side I would say compared to other coffee shops I have been to. Service was quick and staff is very nice. Its popular spot so finding indoor seating can be a challenge. Overall good experience. Will definitely come again.
Atmosphere: 5
Food: 5
Service: 5
We got options
Philz always got it going on. Just bring your patience and since of humor. It's popular spot so expect a wait ,order ahead to save some time. Orders come fast fresh and hot.
Atmosphere: 5
Food: 5
Service: 4
Anh Luong
Soul train is the choice, so does the turkey sausage sandwich.
Atmosphere: 5
Food: 5
Service: 5
abhishek gupta
It takes 10-15 minutes to get coffee here. Taking laid-back too seriously . My 3 experiences are pretty consistent with this time range( all in the afternoon/late afternoon) . I could see variety of work commitments in the people working there. The one with 'work kills' t shirt truly believed in it
Atmosphere: 4
Food: 3
Service: 2
Hannah Vogel-Shields
This is our favorite coffee in the Bay Area. This location stayed pretty busy but the wait was never too long. I highly recommend!
Atmosphere: 5
Food: 5
Service: 5
teeku mulu
I wish I could give 0 star. This place has gone down in customer service & quality. My hot coffee was cold even after waiting for 15 min straight. Also I almost got sick from their coffee. There are better Barista's in the city.
Lack of communication between workers. My coffee took 25 minutes because the girl who was making coffee didn't receive the order from the cashier. What an idiocity.
Atmosphere: 1
Food: 1
Service: 1
a
This coffee shop was spacious, fast, and very clean, making it a comfortable place to relax or grab a quick drink. The coffee was delicious, especially since they grind the beans right in front of you, which really brings out the fresh flavors. There’s also a wide variety of toppings and add-ons, so you can customize your drink exactly how you like it. Overall, it’s a great spot for anyone who enjoys high-quality coffee in a bright and welcoming environment.
Atmosphere: 4
Food: 4
Service: 4
Yung Glo
Had to wait well over ten minutes for a coffee..? It wasn’t even that busy. Incredibly slow and inefficient.
Atmosphere: 1
Food: 4
Service: 1
Kath
Nice iced mint mojito coffee, and lemon poppy seed muffin. Recently tried the Winter Bliss which was very yummy!
They don't wear hairnets, hats, or gloves. Never seen anybody wash their hands. DISGUSTING. Overpriced coffee, quality was mid, also didn't even taste good for the price. Do NOT go here, there are better options around here, I promise. Overall, very disappointed with Cupertino and Philz coffee, do better.
Atmosphere: 1
Food: 1
Service: 3
Great coffee doesn’t excuse poor customer service.
The coffee itself might be good, but the experience was frustrating. Their menu is unnecessarily complicated, and when I asked for simple help understanding what to order, the staff member launched into long, pretentious explanations about tasting notes and wine like descriptions instead of just giving a straightforward recommendation.
As a tourist, I was hoping for friendly guidance, not a lecture that made things more confusing. Good service means adapting to the customer , not expecting them to decode an overcomplicated menu using imagination.
Atmosphere: 2
Food: 3
Service: 1
The Philz team absolutely made my day. The coffee was fantastic, but the friendly service and welcoming vibe stood out even more. I’m already looking forward to coming back and finding my next cup here.
Atmosphere: 5
Food: 5
Service: 5
This Philz is a hallmark of Main Street Cupertino. You can count on them to get your order right, efficient service, and a variety of seating to choose from (indoor/outdoor). A good amount of rotating seasonal drinks and customizations like any other Philz. I’ve also tried a few of their bakery items which are pretty solid as well.
Atmosphere: 5
Food: 5
Service: 5
Tiramisu latte is just amazing. The place is on the noisy side I would say compared to other coffee shops I have been to. Service was quick and staff is very nice. Its popular spot so finding indoor seating can be a challenge. Overall good experience. Will definitely come again.
Atmosphere: 5
Food: 5
Service: 5
Philz always got it going on. Just bring your patience and since of humor. It's popular spot so expect a wait ,order ahead to save some time. Orders come fast fresh and hot.
Atmosphere: 5
Food: 5
Service: 4
Soul train is the choice, so does the turkey sausage sandwich.
Atmosphere: 5
Food: 5
Service: 5
It takes 10-15 minutes to get coffee here. Taking laid-back too seriously . My 3 experiences are pretty consistent with this time range( all in the afternoon/late afternoon) . I could see variety of work commitments in the people working there. The one with 'work kills' t shirt truly believed in it
Atmosphere: 4
Food: 3
Service: 2
This is our favorite coffee in the Bay Area. This location stayed pretty busy but the wait was never too long. I highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I wish I could give 0 star. This place has gone down in customer service & quality. My hot coffee was cold even after waiting for 15 min straight. Also I almost got sick from their coffee. There are better Barista's in the city.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lack of communication between workers. My coffee took 25 minutes because the girl who was making coffee didn't receive the order from the cashier. What an idiocity.
Atmosphere: 1
Food: 1
Service: 1
This coffee shop was spacious, fast, and very clean, making it a comfortable place to relax or grab a quick drink. The coffee was delicious, especially since they grind the beans right in front of you, which really brings out the fresh flavors. There’s also a wide variety of toppings and add-ons, so you can customize your drink exactly how you like it. Overall, it’s a great spot for anyone who enjoys high-quality coffee in a bright and welcoming environment.
Atmosphere: 4
Food: 4
Service: 4
Had to wait well over ten minutes for a coffee..? It wasn’t even that busy. Incredibly slow and inefficient.
Atmosphere: 1
Food: 4
Service: 1
Nice iced mint mojito coffee, and lemon poppy seed muffin.
Recently tried the Winter Bliss which was very yummy!
Atmosphere: 4
Food: 4
Service: 4
Love this coffee shop!
Atmosphere: 5
Food: 5
Service: 5
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