Food quality has gone down. Last time I came, the portion of noodles were very little and not consistent with the other bowls we ordered. The greens provided was very scarce like they ran out. Top it with a mandatory service fee for this type of service. I’ll make the drive to San Jose location from now on. At least they have always been consistent.
Bobby Chastain
Delicious food. Garlic noodles and beef from Harris Ranch. Worth the borderline-rude service and difficult parking situation.
Atmosphere: 4
Food: 5
Service: 2
Jose Mush
tasty but service fee
Atmosphere: 4
Food: 4
Service: 3
Karina Menchaca
Please do not go here. There was a maggot in my soup. Upon telling them they just offered to replace the soup after they took the napkins with the maggot away so fast. This is totally not the first time this happens. Im calling the food inspectors. This is disgusting. I hope this gets taken care of and other people stay away from here to never allow thsu to happen again. This is not the only bad review, there are other related to this like having symptoms of food poisoning and finding bugs in their food. I am still in shock and complete disgust as this just happened to me today. DO NOT COME HERE!!!!
Parsa Mokhtari
This was my first time coming here, and it was very disappointing. The service felt cold and rushed. We asked twice for hot water with lemon before it finally arrived, and we also asked to have our bean sprouts steamed, but they never came. When the bill came, an 18 percent tip had already been automatically added. Servers are supposed to warn you about this, but we were never told, and for the kind of service we got, I would not have left that much.
We ordered the wings and they tasted really bad. I usually eat anything and almost never spit food out, but these were so bad that I actually had to. On top of that, my chopsticks smelled strongly of chemicals, like they hadn’t been washed properly, while my partner’s were fine.
I want to warn people about this place. The food is bad, the service is poor, and the automatic tip is unfair.
Atmosphere: 1
Food: 1
Service: 1
Herui Chen (Henry)
I came here 3 times within a week. Short ribs with kimchi is my favorite; it’s so rich and flavorful. The portions are surprisingly large.
Atmosphere: 5
Food: 5
Service: 5
S T
The chicken in the chicken pho is sooooo good
Atmosphere: 5
Food: 4
Service: 5
KBobFoodReview
Stomach hurts after eating here. Later found out this place had food safety issues 😕
Atmosphere: 1
Food: 1
Service: 1
Tina Liu
The waitress is inpatient to explaining the menu, asked for a container for leftovers and never came, and 18% tips charged automatically. Only services is drop food and water. Service is definitely getting worser now. They don't care about quality of service anymore, 18% tips is locked.
Atmosphere: 1
Food: 2
Service: 1
Kendall L
Dry chicken and a mandatory 18% service fee.
And when the check comes, they tell you they would appreciate it if you can tip more. The whole experience was very tacky to me. The only thing the wait staff did was took us to our table, gave us menus/water, and bought out the food. I believe in tipping but when it’s forced and the food is bad, I can’t justify tipping more.
Parking lot is packed by non restaurant goers. It took me a while to find a space. Ordered pho takeout from their website and it said 15 minutes until order was ready. Picked up 17 minutes after order placed. Pho was cold. Also, It was served in a smaller plastic bowl that only fit 1/3 of the broth, so only a partial dish with noodle and meat ratios so high to broth. Had to microwave and split into two bowls. Service was good and the atmosphere looked nice. Too bad for a poor 1st pho experience here.
Atmosphere: 4
Food: 2
Service: 3
Gary Claassen
Great spot and staff with delicious food!
Atmosphere: 5
Food: 5
Service: 4
Jessica Ruan
We ordered the beef pho, ingredients were noticeably fresh and high quality. I’ve been to quite a few pho places that charge similar prices and can say that this place has redefined $19 pho for us. They also gave free ube pudding for dessert 😙
Atmosphere: 5
Food: 5
Service: 5
Yang Bai
Price has gone up now on par with Palo Alto. No need to come over in the future…
Ryan Lam
Pricy and added mandatory 18% service tip, for the pho, soup is on the salty side not beefy enough. Portion is not the same sizes. Party of four went in and we each got different amounts of noodles and protein. Service is ok and cutlery is on the fancier side, but im here for good food which doesn’t exist.
Food quality has gone down. Last time I came, the portion of noodles were very little and not consistent with the other bowls we ordered. The greens provided was very scarce like they ran out. Top it with a mandatory service fee for this type of service. I’ll make the drive to San Jose location from now on. At least they have always been consistent.
Delicious food. Garlic noodles and beef from Harris Ranch. Worth the borderline-rude service and difficult parking situation.
Atmosphere: 4
Food: 5
Service: 2
tasty but service fee
Atmosphere: 4
Food: 4
Service: 3
Please do not go here. There was a maggot in my soup. Upon telling them they just offered to replace the soup after they took the napkins with the maggot away so fast. This is totally not the first time this happens. Im calling the food inspectors. This is disgusting. I hope this gets taken care of and other people stay away from here to never allow thsu to happen again. This is not the only bad review, there are other related to this like having symptoms of food poisoning and finding bugs in their food. I am still in shock and complete disgust as this just happened to me today. DO NOT COME HERE!!!!
This was my first time coming here, and it was very disappointing. The service felt cold and rushed. We asked twice for hot water with lemon before it finally arrived, and we also asked to have our bean sprouts steamed, but they never came. When the bill came, an 18 percent tip had already been automatically added. Servers are supposed to warn you about this, but we were never told, and for the kind of service we got, I would not have left that much.
We ordered the wings and they tasted really bad. I usually eat anything and almost never spit food out, but these were so bad that I actually had to. On top of that, my chopsticks smelled strongly of chemicals, like they hadn’t been washed properly, while my partner’s were fine.
I want to warn people about this place. The food is bad, the service is poor, and the automatic tip is unfair.
Atmosphere: 1
Food: 1
Service: 1
I came here 3 times within a week. Short ribs with kimchi is my favorite; it’s so rich and flavorful. The portions are surprisingly large.
Atmosphere: 5
Food: 5
Service: 5
The chicken in the chicken pho is sooooo good
Atmosphere: 5
Food: 4
Service: 5
Stomach hurts after eating here. Later found out this place had food safety issues 😕
Atmosphere: 1
Food: 1
Service: 1
The waitress is inpatient to explaining the menu, asked for a container for leftovers and never came, and 18% tips charged automatically. Only services is drop food and water. Service is definitely getting worser now. They don't care about quality of service anymore, 18% tips is locked.
Atmosphere: 1
Food: 2
Service: 1
Dry chicken and a mandatory 18% service fee.
And when the check comes, they tell you they would appreciate it if you can tip more. The whole experience was very tacky to me. The only thing the wait staff did was took us to our table, gave us menus/water, and bought out the food. I believe in tipping but when it’s forced and the food is bad, I can’t justify tipping more.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Parking lot is packed by non restaurant goers. It took me a while to find a space. Ordered pho takeout from their website and it said 15 minutes until order was ready. Picked up 17 minutes after order placed. Pho was cold. Also, It was served in a smaller plastic bowl that only fit 1/3 of the broth, so only a partial dish with noodle and meat ratios so high to broth. Had to microwave and split into two bowls. Service was good and the atmosphere looked nice. Too bad for a poor 1st pho experience here.
Atmosphere: 4
Food: 2
Service: 3
Great spot and staff with delicious food!
Atmosphere: 5
Food: 5
Service: 4
We ordered the beef pho, ingredients were noticeably fresh and high quality. I’ve been to quite a few pho places that charge similar prices and can say that this place has redefined $19 pho for us.
They also gave free ube pudding for dessert 😙
Atmosphere: 5
Food: 5
Service: 5
Price has gone up now on par with Palo Alto. No need to come over in the future…
Pricy and added mandatory 18% service tip, for the pho, soup is on the salty side not beefy enough. Portion is not the same sizes. Party of four went in and we each got different amounts of noodles and protein. Service is ok and cutlery is on the fancier side, but im here for good food which doesn’t exist.
Atmosphere: 1
Food: 1
Service: 2
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