Rubio's Coastal Grill

Let me start by saying I LOVE Rubios. This one isn't bad... Just seems like a couple of the staff doesnt care. And this location doesn't have taquitos about 50% of the time i come here. (I always get taquitos.) Seems like if you run out that often, you should keep a higher stock on hand.... Once they were served to me still frozen. When its all stocked and cooked. This place is good.

I've been to this location many times and it keeps getting worse and worse. I came for lunch a few months ago and they were closing when I walked in at 1pm because they didn't have enough workers. This past weekend I went and I was told I had to wait 15-20 minutes for my food. Why? Because they only had one cook. Not good for a fast casual place. This place clearly needs to hire more people. The food is as you would expect at a Rubio's. I like their fish tacos and that's the only reason why I didn't give 1 star.

I love the food Rubio's makes but this is probably the worst one on cleanliness and staff attention alone. The straws and lids were both almost completely empty, and some of the salsas were so low you couldn't scoop any out. My wife and I tried sitting at two different tables and they were both terribly sticky. I asked one of the staff to please clean the table we were sitting out and she did, but it was a half-hearted quick wipe that got maybe 60% of the table and still didn't clean it properly. The drain under the soda fountain is black and crusty with grime. Drains like these need to be cleaned regularly and it's clear this one has not been in a long, long time. If that's how they clean, no wonder all the tables are so sticky you can't even move a napkin across it. I'd hate to see what their back of house looks like.

Slowest Rubio's ever. Literally no one in line and 6 people irritated waiting for their orders. SLOW AS F! And no one in kitchen; including blonde gal Tatiana .....that appears to be manager, seems to be in a hurry? I ordered at 1:50 and food didn't come up until 220! Just noticed every one handling and preparing food without gloves.....oh great. Just watched one prepare food, deliver it, work on register....then back to handling food! OMFG

This by far the worst employed Rubio's I have been in. Let me explain why, the four men in the photo need to be fired. Why does there need to be four cooks who only finish orders in within 30min for a three menu item when your the first customer. Also these guys are never wearing any gloves. The guy wearing a tan hat looks high AF. It's obvious because of how he looks, talks and moves. Plus he went to the bathroom and came out and it straight smelled like wax in there. Trust me I know. They made a mistake on order when we switch to take it to go. This because the guy with the white shirt we told went to the back to use his cellphone without telling his employees. Two of the men didn't even have name tags. I hope the manager sees this. Never coming back here again bad service, long wait, now my sister is even questioning if we should eat the food considering how it's been touched by hand. These guys should get fired asap.