SomiSomi
19540 Vallco Pkwy #160, Cupertino
(408) 255-2114
Recent Reviews
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Loved this first experience of Takiyaki. We had, red bean, blackbean sesame and Nutella. All were delicious. Many customers were walking out with the variants of the waffle like cones with soft serve, and toppings. Parking was available. And we enjoyed sitting the sun right there. Saturday schedule 😋 The recycle, trash and compost bins right there as well.
I have been to multiple somi somi locations and far this might be my worst one yet. There was a huge line and everyone waits inside making it hard to get it and gets chaotic so quickly. All the staff were wearing mask and one worker was barely wearing her mask. The mask didn’t even cover her nose. Whats the point of wearing her mask if she’s not wearing it properly. Most of the machines were dirty and the workers were not changing their gloves.
Review for management, there's one employee working at two stores simultaneously. The same employee is also preparing orders and working as a cashier. This makes the wait times unnecessarily long
My favorite dessert spot. It’s so simple and so GOOD. Ube soft serve with fruity pebbles with or without the taiyaki is gonna smack.
Service is always pretty quick no matter the line. The parking is obnoxious after a certain time but it’s always worth it haha.
I visited this place on Jan 3rd late night. I ordered a matcha ube soft serve with an aboong cookies and cream and I PAID for both. When the girl at the ice cream section called my name and gave out the order, she only gave the aboong so I told her I also have a soft serve too. And instead of double checking with the system, she gave me an attitude said there is only one on the printed paper. I ASKED nicely again if she can double check it, but she threw another attitude at me like I was about to stole the ice cream or what(??)
Eventually I got both the ice cream thanks to another girl. However, if you work in an F&B then at least show some respect at the bare minimum to the customer.
Adrienne is really rude calling people up to the counter. theres a difference between being loud and being an ass. I ordered taiyaki and she said it was going to be 10mins. I said thats fine, but i watched her make my taiyaki, the time go off so she turns off the timer and the girl who was working at the register had to stop ringing customers up to ask her if its ready to serve because Adrienne was giddy and responding to a text on her phone in the back. There was a line out the door when i got there and i can definitely see why, girlie do your job ? Also wash your hands when you go back to work thats gross
We waited in a long line for 30 minutes before we realized there was only one employee working at this place AND the attached cafe, both of which were busy, so we left. Terrible job by the managers.
Luckily I didn’t have to wait for a long line. I’m not a big fan of ice cream in general, so I chose to go with Taiyaki. It came out with fresh and warm ! SO GOOOOD!. You can reheat it by using mini oven!
I wanted change my order and manager didn't allow it. Even nobody else was there and the person who is making it trying to do it. So bad service
Great dessert place if soft serve is what you're into! We really enjoyed the flavors and the delicious soft serve with the delectable waffle style biscuit (which I had packed with Nutella). Service was super fast, and the price pretty reasonable. Definitely a place I would go back to.
Restaurantji Recommends
I waited in the shop for 15 minutes and no workers even came, this was in the middle of their opening hours.
Queue may look long when i got there , but they are really efficient , i got my order in less than 10mins , good thing its really tasty
Staff just didn't care. No hello. No thank you. Etc
Love this location! Fast and easy getting in and out. Great for bringing the family. Parking is free and plentiful.
We've been to other Somisomis. This one was cramped and a bit dirty. They also didn't cook their fish cones fresh but got them from a stash in the back. Will stick to going to the other ones.
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