Wow! I haven't seen a more updated starbucks before! Super modern morning staff is amazing!
Atmosphere: 5
Food: 5
Service: 5
Tara Kosmosky
Customer service is terrible. I went to get a refund for a cup that I purchased. I had the receipt and the girl refunded me for $20 less than what I paid and said that she and her manager could not do anything about it. I was refunded with store credit even though i paid with a visa card. They stole my money and they don’t care. This is part of why Starbucks is failing and going out of business. They have terrible business practices.
Service: 1
J Cu
I went to Starbucks in Cupertino to get a cup of coffee. It was Tuesday, November 18, at around 11:20 a.m. A lady took my order for a grande coffee. I asked her if there was a password for the bathroom, and she said there wasn’t. Off I went to the bathroom.
When I came back to the counter, I waited for my coffee. I noticed that all the staff were gathered together, talking and laughing. A guy eventually checked on me, and I told him I was waiting for my grande coffee. He brought me a tall coffee instead, so I explained that I had ordered a grande. The lady who had taken my order looked at me, and I told them they weren’t really paying attention to what they were doing.
Since it wasn’t a pleasant experience, I decided I will never return to that location. I could have gone to Philz Coffee across the street, which was actually my initial choice.
Ethan Wong
The pumpkin spice latte tasted really good, and there was free refills which definitely made it worth the price. It also had a great study atmosphere which plenty of table space to work and outlets to keep devices charged. In particular I was at the booth seats which were comfortable and clean, but there were also outdoor seating and sofa chairs that looked nice for reading.
Atmosphere: 5
Food: 5
Service: 4
Rebecca Sherwood
I love Starbucks nothing bad I can say about it. My order was perfect.
Atmosphere: 5
Food: 5
Service: 5
Kate Haug
Janet is a bright light, great experience!
Atmosphere: 5
Food: 5
Service: 5
Amelia Xu
They gave me a cup of steaming hot water when I asked for a cup of tap water…… it’s very wrongly stereotypical.
Service: 1
Trisha Vuu
Excellent Morning staff
Service: 5
Gabby J
Busy, but clean and nicely remodeled location. I like how they have an order status board.
Atmosphere: 5
Food: 5
Service: 5
Leslie Butlar
Valley Fair has a new Starbucks upstairs next to Bloomingdales. It is very nice, lovely seating. Great to rest while making a shopping stop. Love it!!
Ordered on app in advance but they cannot find my order. Chaos at pick up area. I had to wait for 10min to get a half form latte:)
Atmosphere: 1
Food: 1
Service: 1
Daniel Urena
Okay I’m and avid Starbucks lover and always have atleast 1-2 orders per week trying something new every time but but this particular Starbucks has gotten my drink order wrong by a bit wether it being a hot instead of a cold, a sub for whole instead of almond milk. Obviously every location has its fair share of up mess up’s but this certain location has gotten my order incorrect 7 out of the 8 times I’ve been here.
Atmosphere: 4
Food: 5
Service: 2
Iris Zhao
This is my favorite Starbucks — no doubt about it. The atmosphere is relaxing, and the service is always thoughtful. There’s a petite female barista who, when she’s not too busy, has brought me a cup of ice water a few times. She seems to have a daughter or maybe a younger sister — not quite sure — but she’s always very kind and warm. That small gesture really left an impression and made me like this store even more.
Atmosphere: 5
Food: 5
Service: 5
Isha Kandaswamy
I'd love to give 10 stars for service .. the baristas in the morning are soo sweet.
Wow! I haven't seen a more updated starbucks before! Super modern morning staff is amazing!
Atmosphere: 5
Food: 5
Service: 5
Customer service is terrible. I went to get a refund for a cup that I purchased. I had the receipt and the girl refunded me for $20 less than what I paid and said that she and her manager could not do anything about it. I was refunded with store credit even though i paid with a visa card. They stole my money and they don’t care. This is part of why Starbucks is failing and going out of business. They have terrible business practices.
Service: 1
I went to Starbucks in Cupertino to get a cup of coffee. It was Tuesday, November 18, at around 11:20 a.m. A lady took my order for a grande coffee. I asked her if there was a password for the bathroom, and she said there wasn’t. Off I went to the bathroom.
When I came back to the counter, I waited for my coffee. I noticed that all the staff were gathered together, talking and laughing. A guy eventually checked on me, and I told him I was waiting for my grande coffee. He brought me a tall coffee instead, so I explained that I had ordered a grande. The lady who had taken my order looked at me, and I told them they weren’t really paying attention to what they were doing.
Since it wasn’t a pleasant experience, I decided I will never return to that location. I could have gone to Philz Coffee across the street, which was actually my initial choice.
The pumpkin spice latte tasted really good, and there was free refills which definitely made it worth the price. It also had a great study atmosphere which plenty of table space to work and outlets to keep devices charged. In particular I was at the booth seats which were comfortable and clean, but there were also outdoor seating and sofa chairs that looked nice for reading.
Atmosphere: 5
Food: 5
Service: 4
I love Starbucks nothing bad I can say about it. My order was perfect.
Atmosphere: 5
Food: 5
Service: 5
Janet is a bright light, great experience!
Atmosphere: 5
Food: 5
Service: 5
They gave me a cup of steaming hot water when I asked for a cup of tap water…… it’s very wrongly stereotypical.
Service: 1
Excellent Morning staff
Service: 5
Busy, but clean and nicely remodeled location. I like how they have an order status board.
Atmosphere: 5
Food: 5
Service: 5
Valley Fair has a new Starbucks upstairs next to Bloomingdales. It is very nice, lovely seating. Great to rest while making a shopping stop. Love it!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered on app in advance but they cannot find my order. Chaos at pick up area. I had to wait for 10min to get a half form latte:)
Atmosphere: 1
Food: 1
Service: 1
Okay I’m and avid Starbucks lover and always have atleast 1-2 orders per week trying something new every time but but this particular Starbucks has gotten my drink order wrong by a bit wether it being a hot instead of a cold, a sub for whole instead of almond milk. Obviously every location has its fair share of up mess up’s but this certain location has gotten my order incorrect 7 out of the 8 times I’ve been here.
Atmosphere: 4
Food: 5
Service: 2
This is my favorite Starbucks — no doubt about it. The atmosphere is relaxing, and the service is always thoughtful. There’s a petite female barista who, when she’s not too busy, has brought me a cup of ice water a few times. She seems to have a daughter or maybe a younger sister — not quite sure — but she’s always very kind and warm. That small gesture really left an impression and made me like this store even more.
Atmosphere: 5
Food: 5
Service: 5
I'd love to give 10 stars for service .. the baristas in the morning are soo sweet.
Atmosphere: 5
Food: 5
Service: 5
Spinach Feta Wrap was detoxification.
Atmosphere: 5
Food: 5
Service: 5
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