Starbucks
20520A Stevens Creek Blvd, Cupertino
(408) 973-8358
Recent Reviews
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Okay I’m and avid Starbucks lover and always have atleast 1-2 orders per week trying something new every time but but this particular Starbucks has gotten my drink order wrong by a bit wether it being a hot instead of a cold, a sub for whole instead of almond milk. Obviously every location has its fair share of up mess up’s but this certain location has gotten my order incorrect 7 out of the 8 times I’ve been here.
Atmosphere: 4
Food: 5
Service: 2
This is my favorite Starbucks — no doubt about it. The atmosphere is relaxing, and the service is always thoughtful. There’s a petite female barista who, when she’s not too busy, has brought me a cup of ice water a few times. She seems to have a daughter or maybe a younger sister — not quite sure — but she’s always very kind and warm. That small gesture really left an impression and made me like this store even more.
Atmosphere: 5
Food: 5
Service: 5
I'd love to give 10 stars for service .. the baristas in the morning are soo sweet.
Atmosphere: 5
Food: 5
Service: 5
Spinach Feta Wrap was detoxification.
Atmosphere: 5
Food: 5
Service: 5
They made the coffee wrong, but then I made the second cup like I was being naughty and it was still wrong... because they didn't put the espresso in it and they wouldn't change it.
Atmosphere: 2
Food: 1
Service: 1
Not my go to Starbucks location and will not be visiting any starbucks in Cupertino or Mountain View anymore. City banned their plastic cups which is why I got my Iced drink in this cup. It really sucks. Its def not the same. You wont even know if they put that extra carmel drizzle that they charge for or won't even know if they did your drink the way you asked for. Dissapointed.
Atmosphere: 4
Food: 5
Service: 5
The team are amazing. I ordered bagel and it tastes and looks fake and plastic 🤢 when chewing it feels like chewing gum. The new bagels 🥯 r fake plz don’t buy them.
Atmosphere: 5
Food: 1
Service: 5
I ordered a Mango DRAGONFRUIT Lemonade Refresher and received a drink without any dragon fruit. I only adjusted the ice level and yet there was no dragon fruit in my beverage.
Atmosphere: 3
Food: 1
Service: 3
They just spend most of their time talking to each other and laughing. Don't care if a person is waiting. Unless if they're more then a few
Atmosphere: 4
Food: 4
Service: 1
Sunday morning. When I am trying to order, no line, and 4 people behind the counter.
No one in charge the cashier, and I have to wait 2-3 mins standing there.
They seemed not have any idea who should do what. Very disappointed Starburst experience. I picked this location because it was close to where I lived. Definitely won’t come to this location again. Poor management and did not see this is a Reserved quality. No where near the quality that we expected.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I took three sips out of my drink and was confused why there wasnt anything left. Boi what the hell is this. If I wanted 98% ice would have gotten icecream at basketrobbins FOR A STARBUCKS ROTISSERY THIS IS
Atmosphere: 1
Food: 1
Service: 1
I have visited this Starbucks coffee shop several times in the afternoon, and I love its location, coffee, desserts—especially the Apple Croissant—as well as the clean and comfortable environment.
I am particularly fond of one enthusiastic barista. Each time I step through the door, I am warmly greeted by her enthusiastic welcome. Seeing her feels like encountering a friendly family member. She patiently answers all my questions about desserts and coffee and thoughtfully helps me choose the most delicious and satisfying options.
I wanted to ask for her name, but seeing how diligently she was serving every customer, I didn’t want to interrupt her work. Instead, I took a photo to express my appreciation and to encourage your company to recognize her positive and dedicated attitude.
She is truly a joyful presence, making my short visits to your store delightful and memorable.
Atmosphere: 5
Food: 5
Service: 5
Bright and spacious with multiple seating options. Good place to focus and work.
Just had coffee that was as good as any Starbucks.
Atmosphere: 5
Food: 5
Service: 4
Good location
This morning, I stopped at Starbucks on my way to work after realizing I had left my coffee at home. I placed a mobile order, but to my surprise, I accidentally ordered from the wrong location. When I arrived and realized my mistake, I decided to get in line, knowing I’d already be running a little late.
Despite it being 6:30 AM, the line moved quickly. When I explained the mix-up while placing my order, the barista, Lauren, was incredibly kind and understanding. She immediately offered to remake my drink and did so with a warm and friendly attitude. Not only that, but she greeted every customer who walked in while effortlessly managing the front counter and making orders.
Her kindness and great service turned my morning around. Thank you, Lauren!
Atmosphere: 5
Food: 5
Service: 5
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