Starbucks
20745 Stevens Creek Blvd, Cupertino
(408) 725-2651
Recent Reviews
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The service was great! The Barista was very courteous, to the point where it was almost weird, but it was still very nice. I literally left smiling.
Atmosphere: 5
Food: 5
Service: 5
This is the best Starbucks location, Dylan the barista is amazing, service is great and he really makes sure the drink is prepared to taste!
Atmosphere: 5
Food: 5
Service: 5
Buy a cup you like
Atmosphere: 5
Food: 5
Service: 5
5 stars for Angie, 1 star for Charmaine.
I’ve been coming to this Starbucks for over 2 years and this is my first time interacting with the employee named Charmaine, she was extremely rude to every customer I heard her speaking to as well as myself. There was no semblance of customer service extended to anyone patronizing this location on the day that I went from Charmaine. No “good morning” no “thank you” no warm acknowledgement at all, just bad manners and a stare down until you order. She was also very curt, and very rude to Angie. Charmaine gets 1 star.
Angie, however, has always been a pleasure to interact with, her drinks are always delicious and her customer service impeccable. 5 stars for Angie.
Please have a conversation with Charmaine!
Atmosphere: 1
Food: 5
Service: 1
Unsympathetic, unpleasant and rude staff. I advise against it
Atmosphere: 1
Food: 2
Service: 1
Not too bad and they have a target dog cookie.
Atmosphere: 3
Food: 5
Service: 4
Very good for a Starbucks inside a store (Safeway, Walmart, Target, bookstores, etc.) I wouldn't compare it to a standalone Starbucks.I love the secluded sitting space after they remodeled away from the shopping hustle and bustle and it even has its own exit.The workers are nice and I saw today they had some holiday discounts on the coffee beans and cups that were better (steeper) than some other Starbucks with similar holiday deals.
Atmosphere: 4
Food: 4
Service: 4
Ordered an iced chestnut praline latte. Delicious as always, though I finished it before I remembered to take a photo. The crunchy sugar sprinkles on top are everything. ✨(Do I have a bit of beef with how Starbucks iced macchiatos are made? Yes. Why not mix the bottom syrup into the milk so I can drink the espresso at the top and finish with sweetened milk..? But I digress. Starbucks still beats everywhere else with its lattes and frappuccinos.)Barista was super friendly, and I appreciate that so much. Really puts me in a good mood. So if Starbucks is reading this, thank you. To everyone else, I do recommend this location!Perhaps I’ll upload a photo someday if I ever remember before finishing my drink. ^-^
Atmosphere: 5
Food: 5
Service: 5
The clerk was very kind and made drinks according to my preferences. The full caramel made my unhappy day go away.
Atmosphere: 5
Food: 5
Service: 5
My app was glitching today while I was trying to pay for my drink and a woman in line behind me kept touching me, interjecting and then was just being flat out rude and impatient. The Starbucks associate, Issa, handled it so well. They addressed the women kindly and assertively. Issa’s management of the situation made it so I didn’t have to say a thing, was able to pay for my drink and get on with my day. I never write reviews but I appreciated the way Issa handled it so much that I had to say something.When I got to my car and away from the women who continued to try to interact with me at the bar (ugh) I noticed the flower drawn on my cup. It was such a kind and appreciated gesture. Thank you so much for your kindness today, Issa, the world needs more people like you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is my favorite Starbucks location.
Atmosphere: 5
Food: 5
Service: 5
This location is always understaffed. I see one employee working feverishly, while a line forms, and getting a drink takes far longer than one might expect. Today, on Friday about 5:15p, there was again one employee working feverishly, while trying to be extremely courteous and engaging. She would ask each customer how they're doing and if they have any plans for the weekend and so forth. I was the third person in line. When I became the second person in line after waiting 10 minutes, a second employee appeared. By that time, there were three behind me. The person in front of me was helped, and I thought things would move quicker. One employee took the order, while the other made the drinks. I ordered just a straight cup of Pike Place, nothing more. I then had to wait while the employee made three drinks for the people who were behind me in line, as well as the drink for the person behind them. I unfortunately had to complain before my simple coffee drink was quickly made. They really need to pay attention to the order of the customers in line. It just didn't make sense to serve the people behind me in line first before making my quick cup, which she emphasized when I ordered it that it was "freshly brewed!" This is the last time I'll be visiting this location. What a tremendous waste of time.
Is a very nice store. They once got my order wrong but that’s alright.
In the coffee shop inside Target, I just finished shopping for Maibang Coffee.
A small corner in Target, it looks like they opened recently. Several tables under a canopy. And so - just like in any Starbucks
Parking: Parking is free, somewhat confusing
Atmosphere: 5
Food: 5
Service: 5
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