It’s been 10 years since Subway pledged to transition to 100% cage-free eggs by 2025. 2025 is more than halfway over and the company has not reported any progress toward fulfilling this commitment. What is Rajiv Kohli going to do to follow up on his company’s promise?!
FM
They refused to accept the E gift card purchased from Costco. When I asked them why, the person did not understand and could not answer. She asked me if I speak Spanish. I said I am sorry, I don't. I asked for a manager, she said no manager. What ensued was an incongruous conversation, we could not understand each other. She had no idea what I was talking about. Just kept on saying 'no coo coo car'. After several times, I assumed she was saying they don't accept credit card, but that was not my issue. Terrible!!!
Atmosphere: 1
Food: 1
Service: 1
Prabhath Kudaithur
The bread was not toasted long enough and was very chewy, due to which I bit my lip very badly. This is the second time i experienced this in this shop, both the times same staff toasted the bread. 12 inch Italian bread with a patty was just toasted for 30 seconds, not sure if that is the right amount of time. I haven’t faced this issue, when other staffs prepared my order.
Atmosphere: 3
Food: 2
Service: 1
tingting xu
We ordered a pickup of two sandwitches and a cookie. When we got home we realized the cookie is missing. The employee on the phone denied missing and said she put in two cookies. Very rude and dishonest, also hang up. Can we have some basic training on the employees?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Chip Cookie
Alheli Sanchez
worst place! I got food poisoning from this place , worst thing that has ever happened avoid this place if you don’t want to end up in the hospital
Jerry Hong
Super bad attitude ! bad service !
Atmosphere: 1
Food: 1
Service: 1
Janet Ward
We have been getting Subway sandwiches since the day they opened and at ours in Cupertino we really love the way they do their sandwiches and their friendliness.
Atmosphere: 4
Food: 4
Service: 4
Summer “Summer” Ward
We have been getting Subway sandwiches since the day they opened and at ours in Cupertino we really love the way they do their sandwiches and their friendliness.
Atmosphere: 4
Food: 4
Service: 4
nascent reckoning
Pickup order was not ready after I arrived at the store half an hour after the app said it was done. The employees laughed about me in Spanish. They did not bother to tell me what happened to it. The sandwich was sloppily made with the sauce all over the wrapping. The contents of the sandwich did not stay in the sandwich when it is eaten. One of the worst Subway shops that I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Amol Patel
Horrible attitude and poor customer service.
My 11 Year old was treated badly for speaking softly and I had to intervene to get the employee to listen.
Bring a marker or a pen with you so that you can mark the sandwiches to know what they contain. The seller made a mistake and different sandwiches were given to people who did not order them. In the showcase, they have put a cover on the food containers and the customer cannot see the health status of the food. The quality is very low.
Atmosphere: 3
Food: 1
Service: 1
Srikanth Naidu Ch
Learned that all subways are not made equalShould have read the reviews before placing my online orderWill never go back to this location again
Jimit Pandya
The server mistakenly put the a small pile of cheese slices such that they were touching the meat container… upon noticing and alerting him he chose to ignore and not discard the cross contaminated cheese .. his words were “don’t worry not all are vegetarians like you” I am not going to eat subway with such standards and this attitude towards customers
Atmosphere: 4
Food: 3
Service: 1
Stanley Collins
Nice employees. Sometimes don't listen. But rarely.
Giridhar Desaraju
It is a decent and safe place to grab a sandwich. Has some space for sit-in. Plenty of parking.
It’s been 10 years since Subway pledged to transition to 100% cage-free eggs by 2025. 2025 is more than halfway over and the company has not reported any progress toward fulfilling this commitment. What is Rajiv Kohli going to do to follow up on his company’s promise?!
They refused to accept the E gift card purchased from Costco.
When I asked them why, the person did not understand and could not answer. She asked me if I speak Spanish. I said I am sorry, I don't. I asked for a manager, she said no manager.
What ensued was an incongruous conversation, we could not understand each other. She had no idea what I was talking about. Just kept on saying 'no coo coo car'. After several times, I assumed she was saying they don't accept credit card, but that was not my issue. Terrible!!!
Atmosphere: 1
Food: 1
Service: 1
The bread was not toasted long enough and was very chewy, due to which I bit my lip very badly. This is the second time i experienced this in this shop, both the times same staff toasted the bread. 12 inch Italian bread with a patty was just toasted for 30 seconds, not sure if that is the right amount of time. I haven’t faced this issue, when other staffs prepared my order.
Atmosphere: 3
Food: 2
Service: 1
We ordered a pickup of two sandwitches and a cookie. When we got home we realized the cookie is missing. The employee on the phone denied missing and said she put in two cookies. Very rude and dishonest, also hang up. Can we have some basic training on the employees?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Chip Cookie
worst place! I got food poisoning from this place , worst thing that has ever happened avoid this place if you don’t want to end up in the hospital
Super bad attitude ! bad service !
Atmosphere: 1
Food: 1
Service: 1
We have been getting Subway sandwiches since the day they opened and at ours in Cupertino we really love the way they do their sandwiches and their friendliness.
Atmosphere: 4
Food: 4
Service: 4
We have been getting Subway sandwiches since the day they opened and at ours in Cupertino we really love the way they do their sandwiches and their friendliness.
Atmosphere: 4
Food: 4
Service: 4
Pickup order was not ready after I arrived at the store half an hour after the app said it was done. The employees laughed about me in Spanish. They did not bother to tell me what happened to it. The sandwich was sloppily made with the sauce all over the wrapping. The contents of the sandwich did not stay in the sandwich when it is eaten. One of the worst Subway shops that I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Horrible attitude and poor customer service.
My 11 Year old was treated badly for speaking softly and I had to intervene to get the employee to listen.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Bring a marker or a pen with you so that you can mark the sandwiches to know what they contain. The seller made a mistake and different sandwiches were given to people who did not order them. In the showcase, they have put a cover on the food containers and the customer cannot see the health status of the food. The quality is very low.
Atmosphere: 3
Food: 1
Service: 1
Learned that all subways are not made equalShould have read the reviews before placing my online orderWill never go back to this location again
The server mistakenly put the a small pile of cheese slices such that they were touching the meat container… upon noticing and alerting him he chose to ignore and not discard the cross contaminated cheese .. his words were “don’t worry not all are vegetarians like you” I am not going to eat subway with such standards and this attitude towards customers
Atmosphere: 4
Food: 3
Service: 1
Nice employees. Sometimes don't listen. But rarely.
It is a decent and safe place to grab a sandwich. Has some space for sit-in. Plenty of parking.
Vegetarian options: Veggie delightVeggie patty
Loading...