We ordered a pickup of two sandwitches and a cookie. When we got home we realized the cookie is missing. The employee on the phone denied missing and said she put in two cookies. Very rude and dishonest, also hang up. Can we have some basic training on the employees?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Chip Cookie
Alheli Sanchez
worst place! I got food poisoning from this place , worst thing that has ever happened avoid this place if you don’t want to end up in the hospital
Jerry Hong
Super bad attitude ! bad service !
Atmosphere: 1
Food: 1
Service: 1
Janet Ward
We have been getting Subway sandwiches since the day they opened and at ours in Cupertino we really love the way they do their sandwiches and their friendliness.
Atmosphere: 4
Food: 4
Service: 4
Summer “Summer” Ward
We have been getting Subway sandwiches since the day they opened and at ours in Cupertino we really love the way they do their sandwiches and their friendliness.
Atmosphere: 4
Food: 4
Service: 4
nascent reckoning
Pickup order was not ready after I arrived at the store half an hour after the app said it was done. The employees laughed about me in Spanish. They did not bother to tell me what happened to it. The sandwich was sloppily made with the sauce all over the wrapping. The contents of the sandwich did not stay in the sandwich when it is eaten. One of the worst Subway shops that I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Amol Patel
Horrible attitude and poor customer service.
My 11 Year old was treated badly for speaking softly and I had to intervene to get the employee to listen.
Atmosphere: 1
Food: 3
Service: 1
Ali Nikan
Bring a marker or a pen with you so that you can mark the sandwiches to know what they contain. The seller made a mistake and different sandwiches were given to people who did not order them. In the showcase, they have put a cover on the food containers and the customer cannot see the health status of the food. The quality is very low.
Atmosphere: 3
Food: 1
Service: 1
Srikanth Naidu Ch
Learned that all subways are not made equalShould have read the reviews before placing my online orderWill never go back to this location again
Jimit Pandya
The server mistakenly put the a small pile of cheese slices such that they were touching the meat container… upon noticing and alerting him he chose to ignore and not discard the cross contaminated cheese .. his words were “don’t worry not all are vegetarians like you” I am not going to eat subway with such standards and this attitude towards customers
Nice employees. Sometimes don't listen. But rarely.
Giridhar Desaraju
It is a decent and safe place to grab a sandwich. Has some space for sit-in. Plenty of parking.
Vegetarian options: Veggie delightVeggie patty
Lacey Johnson
Put old rotten provolone cheese in my sandwich, Mexican lady tried to kill me. Bread was old tasted moldy, this place should be shutdown. Worst sandwich i ever had will never go back here, horrible.
Atmosphere: 1
Food: 1
Service: 1
Vishwa Sri Hari
Should have read the reviews before going here. Toaster doesn’t work, no sauces, no changing of gloves for non meat orders. Absolute worst!! Avoid!
Atmosphere: 1
Food: 1
Service: 1
Manish Patel
The lady whose name starts with letter J does not change gloves when handling non meat orders so you have to ask her to do it. Also she uses the same set of gloves to clean her counter and take customers orders. Very unhealthy behavior. Watch out when placing your order.
We ordered a pickup of two sandwitches and a cookie. When we got home we realized the cookie is missing. The employee on the phone denied missing and said she put in two cookies. Very rude and dishonest, also hang up. Can we have some basic training on the employees?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Chip Cookie
worst place! I got food poisoning from this place , worst thing that has ever happened avoid this place if you don’t want to end up in the hospital
Super bad attitude ! bad service !
Atmosphere: 1
Food: 1
Service: 1
We have been getting Subway sandwiches since the day they opened and at ours in Cupertino we really love the way they do their sandwiches and their friendliness.
Atmosphere: 4
Food: 4
Service: 4
We have been getting Subway sandwiches since the day they opened and at ours in Cupertino we really love the way they do their sandwiches and their friendliness.
Atmosphere: 4
Food: 4
Service: 4
Pickup order was not ready after I arrived at the store half an hour after the app said it was done. The employees laughed about me in Spanish. They did not bother to tell me what happened to it. The sandwich was sloppily made with the sauce all over the wrapping. The contents of the sandwich did not stay in the sandwich when it is eaten. One of the worst Subway shops that I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Horrible attitude and poor customer service.
My 11 Year old was treated badly for speaking softly and I had to intervene to get the employee to listen.
Atmosphere: 1
Food: 3
Service: 1
Bring a marker or a pen with you so that you can mark the sandwiches to know what they contain. The seller made a mistake and different sandwiches were given to people who did not order them. In the showcase, they have put a cover on the food containers and the customer cannot see the health status of the food. The quality is very low.
Atmosphere: 3
Food: 1
Service: 1
Learned that all subways are not made equalShould have read the reviews before placing my online orderWill never go back to this location again
The server mistakenly put the a small pile of cheese slices such that they were touching the meat container… upon noticing and alerting him he chose to ignore and not discard the cross contaminated cheese .. his words were “don’t worry not all are vegetarians like you” I am not going to eat subway with such standards and this attitude towards customers
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Nice employees. Sometimes don't listen. But rarely.
It is a decent and safe place to grab a sandwich. Has some space for sit-in. Plenty of parking.
Vegetarian options: Veggie delightVeggie patty
Put old rotten provolone cheese in my sandwich, Mexican lady tried to kill me. Bread was old tasted moldy, this place should be shutdown. Worst sandwich i ever had will never go back here, horrible.
Atmosphere: 1
Food: 1
Service: 1
Should have read the reviews before going here. Toaster doesn’t work, no sauces, no changing of gloves for non meat orders. Absolute worst!! Avoid!
Atmosphere: 1
Food: 1
Service: 1
The lady whose name starts with letter J does not change gloves when handling non meat orders so you have to ask her to do it. Also she uses the same set of gloves to clean her counter and take customers orders. Very unhealthy behavior. Watch out when placing your order.
Atmosphere: 3
Food: 3
Service: 1
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