We ordered 2 pizzas from this location online the previous night. When we reached the store, there were 2 employees working there, a woman & a man. The lady/employee denied giving us the pizzas, saying she had canceled our order. On the app it still showed the pizza ready to pick up, and nowhere it showed it was cancelled. We could see our pizza box on the shelf behind her. If the store was going to cancel our order, they should have informed us so instead of driving all the way here, we could have ordered from another store. We could see our pizzas sitting right there, & when we asked for them since it was not cancelled on our end, she very rudely & in an entitled manner refused to give us the pizza. In fact, she asked us to get “out of her store.” We have never been treated this rudely at any restaurant before. This was the most humiliating experience we have had during a conversation with an employee at a restaurant. As soon as we left, the app notified us of the cancelled order, meaning it was cancelled after we got there, not before. We then placed the same order at a different Dominos, & had to drive there to pick it up. Besides wasting our time by not informing us of the cancellation prior, the extremely rude way of talking to us & telling us to “get out of her store” as we politely asked for our order, was extremely humiliating & unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Emily Ann
We did a carryout order. There's food was all pretty good but they forgot the sauce on the buffalo chicken pizza. We checked the order to confirm that it wasn't an ordering error and it wasn't. The garlic knots were very good. The pasta stuck to the aluminum pan so we didn't get to enjoy all of it. The sauce was missing on one pizza. The regular pepperoni and the pepperoni and sausage were both delicious. I think the pricing was decent, but for $40, I'd prefer to go somewhere that got my order done right.
Food: 3
Service: 2
ChrisandTdo Brindle
Food was great and hot customer service was friendly and very welcoming
Atmosphere: 5
Food: 4
Service: 4
Christian Claveria
Paid $23 for a large pizza 3 toppings with the bare minimum toppings. Super disappointed and won’t be coming back to this location or even dominos at all after this experience. Even Sam’s club, Costco, 7-11, Pizza Hut and little ceasers leave more topping quantity on their pizza. I might as well buy DigGiornos frozen pizza at this point.
Atmosphere: 1
Food: 1
Service: 1
Kameron Petok
Lots of better stores around, the people that live in cedar Park will never realize this, drivers are treated like crap here, bye.
Victor Villasenor
First of all, when I called to tell them that they got my order wrong, they gave me the runaround. They kept redirecting me to different dominos locations. After finding the dominos I had ordered from, they kept asking “do you remember the name of the person who took your order”? No one had told me their names. On top of going through that, I still had to wait an hour to only receive one out of the three pizzas I had ordered. They charged me fifty bucks for ONE pizza with a 20% discount already included.. worst part was the pizza I received was not even one of the 3 I had ordered.
Atmosphere: 1
Food: 4
Service: 1
R
Unhealthy....they use bare hands on food and billing and touching all equipment and delivery areas....there hands are dirty.....no cleanliness...I won't buy from this location anymore...
Atmosphere: 2
Food: 1
Service: 1
Spezialkrafte 03
I've been ordering pizza here for a while and absolutely get great service every time. Today, it just so happens they were preparing a big school order but the crew working handled everything fine and my order was also ready in a timely manner. Kudos to the manager of the place for keeping this location running like butter. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Pepperoni Pizza
Jason Smith
This is one of the best Domino’s in Southern California. So much better prepared than a lot of the Domino’s stores around. Car side pick up is quick and easy.
This review is for the ordering experience. Called to place an order and were routed to a call center that quoted $50 for two pizzas. After some Indian dad outrage, they quoted $20. Didn’t know Dominos was a swapmeet where you have to haggle with the outsourced call center rep.
Atmosphere: 3
Food: 4
Service: 1
Jan LaPointe
This franchise did everything right! The only problem I have was ordering on the app. The $7 large pizza offer got me there.The problem was the app. It asked about extra toppings on every item. But no mention of the exctra charge til I got to checkout and my $7 special was almost $20!Had the app indicated heavy topping meant extra charge, I would not have asked for it.Had to call the store where the team helped me finalize the order.Fix the app and you're gold!
Parking: Take out only, very small waiting area.
Atmosphere: 5
Food: 5
Service: 5
Natalia Tolentino
The waiting time was way longer than expected and many people we're waiting for their pizza.
Fresh
On delivery
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 pizzas from this location online the previous night. When we reached the store, there were 2 employees working there, a woman & a man. The lady/employee denied giving us the pizzas, saying she had canceled our order. On the app it still showed the pizza ready to pick up, and nowhere it showed it was cancelled. We could see our pizza box on the shelf behind her. If the store was going to cancel our order, they should have informed us so instead of driving all the way here, we could have ordered from another store. We could see our pizzas sitting right there, & when we asked for them since it was not cancelled on our end, she very rudely & in an entitled manner refused to give us the pizza. In fact, she asked us to get “out of her store.” We have never been treated this rudely at any restaurant before. This was the most humiliating experience we have had during a conversation with an employee at a restaurant. As soon as we left, the app notified us of the cancelled order, meaning it was cancelled after we got there, not before. We then placed the same order at a different Dominos, & had to drive there to pick it up. Besides wasting our time by not informing us of the cancellation prior, the extremely rude way of talking to us & telling us to “get out of her store” as we politely asked for our order, was extremely humiliating & unprofessional.
Atmosphere: 1
Food: 1
Service: 1
We did a carryout order. There's food was all pretty good but they forgot the sauce on the buffalo chicken pizza.
We checked the order to confirm that it wasn't an ordering error and it wasn't.
The garlic knots were very good. The pasta stuck to the aluminum pan so we didn't get to enjoy all of it. The sauce was missing on one pizza. The regular pepperoni and the pepperoni and sausage were both delicious.
I think the pricing was decent, but for $40, I'd prefer to go somewhere that got my order done right.
Food: 3
Service: 2
Food was great and hot customer service was friendly and very welcoming
Atmosphere: 5
Food: 4
Service: 4
Paid $23 for a large pizza 3 toppings with the bare minimum toppings. Super disappointed and won’t be coming back to this location or even dominos at all after this experience. Even Sam’s club, Costco, 7-11, Pizza Hut and little ceasers leave more topping quantity on their pizza. I might as well buy DigGiornos frozen pizza at this point.
Atmosphere: 1
Food: 1
Service: 1
Lots of better stores around, the people that live in cedar Park will never realize this, drivers are treated like crap here, bye.
First of all, when I called to tell them that they got my order wrong, they gave me the runaround. They kept redirecting me to different dominos locations. After finding the dominos I had ordered from, they kept asking “do you remember the name of the person who took your order”? No one had told me their names. On top of going through that, I still had to wait an hour to only receive one out of the three pizzas I had ordered. They charged me fifty bucks for ONE pizza with a 20% discount already included.. worst part was the pizza I received was not even one of the 3 I had ordered.
Atmosphere: 1
Food: 4
Service: 1
Unhealthy....they use bare hands on food and billing and touching all equipment and delivery areas....there hands are dirty.....no cleanliness...I won't buy from this location anymore...
Atmosphere: 2
Food: 1
Service: 1
I've been ordering pizza here for a while and absolutely get great service every time. Today, it just so happens they were preparing a big school order but the crew working handled everything fine and my order was also ready in a timely manner. Kudos to the manager of the place for keeping this location running like butter. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Pepperoni Pizza
This is one of the best Domino’s in Southern California. So much better prepared than a lot of the Domino’s stores around. Car side pick up is quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Way way way yyyyyy toooo salty... yuck
Food: 1
Service: 4
Very bad service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
This review is for the ordering experience. Called to place an order and were routed to a call center that quoted $50 for two pizzas. After some Indian dad outrage, they quoted $20. Didn’t know Dominos was a swapmeet where you have to haggle with the outsourced call center rep.
Atmosphere: 3
Food: 4
Service: 1
This franchise did everything right! The only problem I have was ordering on the app. The $7 large pizza offer got me there.The problem was the app. It asked about extra toppings on every item. But no mention of the exctra charge til I got to checkout and my $7 special was almost $20!Had the app indicated heavy topping meant extra charge, I would not have asked for it.Had to call the store where the team helped me finalize the order.Fix the app and you're gold!
Parking: Take out only, very small waiting area.
Atmosphere: 5
Food: 5
Service: 5
The waiting time was way longer than expected and many people we're waiting for their pizza.
Atmosphere: 1
Food: 5
Service: 1
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