I had a very disappointing experience with Riane, the manager at Panda. Unfortunately, she was incredibly rude and inconsiderate throughout my visit. It was clear that she lacked any patience when addressing both customers and staff, which created a tense and uncomfortable atmosphere. Rather than offering any helpful service, she seemed more focused on rushing through interactions and was dismissive when I tried to express concerns.
Worst service ever. Scooping food should be even, including all meat and veggie, not just veggie. Just not right and when asked, they didn’t see what’s wrong. Also, they are not nice either. Where is smiling face? It’s missing at this place and do not expect it.
Atmosphere: 5
Food: 2
Service: 1
Woody
Not a friendly staff . The food was old and tasteless,don't bother
Atmosphere: 3
Food: 2
Service: 2
RICH ARD
Worst customer service ever Breeana and Kiana who sre in charge must not care much because it shows allowing employees to clean the restroom and use the same gloves is absurd and waiting 20 minutes after a online order is a waste of my time. This location does not represent Panda Express the leadership here is nowhere to be found and when I asked what the issue was after being so patient the girls just chatter amongst themselves like it's highschool all over again. They handle the complaints so nothing will get done here I've had better service at a mall location no matter how busy it is they just fall short here definitely.
Atmosphere: 1
Food: 4
Service: 1
100%Rated Reviews
I love panda express. But this time the food was off. Everything tasted different. Like the cook just created his own recipe how he liked it. Did not taste like true panda express. Recipes should not be changed by the cook
Atmosphere: 5
Food: 2
Service: 5
Glorynite productions
Great experience the team was very accommodating and they cut my teriyaki chicken tiny for my child very grateful , what ever the team is doing keep it up ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Steak with Veggies Bowl, Walnut Sprimp Beef Broccoli with Rice & Noodles
Saleem Abukhader
Vegetarian options: I myself when ordering I always choose “ super greens “. Many choices have vegetables with it, such as broccoli, green beans, celery, cabbage and bell pepper.
Parking: Actually they have parking spaces right in front of the restaurant and free with time limit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Steak with Veggies Bowl, Mongolian Beef, Wok Fried Shrimp Bowl Looks Nothing Like What I Got Last Week at 17th St Santa Ana, Fortune Cookie, Honey Walnut Shrimp Chao Mein and Beef White Mushroms, Walnut Sprimp Beef Broccoli with Rice & Noodles
John Boules
honestly probably the worst panda ever. It’s unfortunate it’s the local one to me - service is always slow, orders come wrong. Have had so many bad experiences at this location
Atmosphere: 1
Food: 3
Service: 1
Guillermo Hernandez
A bit slow, but they're cooking fresh out of the wok.
Half veggies half chow mein with Kung Pao chicken. You cannot go wrong with this combination. I miss the Hot and Sour soup there. The new natural juice drinks are a great touch for those who want to steer clear from high fructose fountain soft drinks.
Vegetarian options: The veggies side dish includes any combination of stir fried cabbage, Kale, Broccoli, onions, and squash can be ordered with chow mein for satisfying vegetarian serving.
Atmosphere: 4
Food: 4
Service: 4
Johnatas Montezuma
Clean, friendly staff and super saving price for family fast food. Highly recommended for what it is.
Atmosphere: 5
Food: 5
Service: 5
rassski2 Rodriguez
It's sad that obe of food establishment are shorten their Portion of food. I remember when I come couldn't finish a plate. Now I still fill hungry.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Not Chow Mien
Jairo Monascal
Delicious food ?
Atmosphere: 4
Food: 5
Service: 5
rich uriarte
Clean and friendly environment great food what more could you ask for a huge thank you to the staff for always providing excellent service but I wanted to acknowledge Kiana who is so friendly and helpful definitely check them out and don't forget to join the rewards program for great
I had a very disappointing experience with Riane, the manager at Panda. Unfortunately, she was incredibly rude and inconsiderate throughout my visit. It was clear that she lacked any patience when addressing both customers and staff, which created a tense and uncomfortable atmosphere. Rather than offering any helpful service, she seemed more focused on rushing through interactions and was dismissive when I tried to express concerns.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Beijing Beef Orange Chicken Chow Mein
Excellent food very clean excellent service
Atmosphere: 5
Food: 5
Service: 5
Worst service ever. Scooping food should be even, including all meat and veggie, not just veggie. Just not right and when asked, they didn’t see what’s wrong. Also, they are not nice either. Where is smiling face? It’s missing at this place and do not expect it.
Atmosphere: 5
Food: 2
Service: 1
Not a friendly staff . The food was old and tasteless,don't bother
Atmosphere: 3
Food: 2
Service: 2
Worst customer service ever Breeana and Kiana who sre in charge must not care much because it shows allowing employees to clean the restroom and use the same gloves is absurd and waiting 20 minutes after a online order is a waste of my time. This location does not represent Panda Express the leadership here is nowhere to be found and when I asked what the issue was after being so patient the girls just chatter amongst themselves like it's highschool all over again. They handle the complaints so nothing will get done here I've had better service at a mall location no matter how busy it is they just fall short here definitely.
Atmosphere: 1
Food: 4
Service: 1
I love panda express. But this time the food was off. Everything tasted different. Like the cook just created his own recipe how he liked it. Did not taste like true panda express. Recipes should not be changed by the cook
Atmosphere: 5
Food: 2
Service: 5
Great experience the team was very accommodating and they cut my teriyaki chicken tiny for my child very grateful , what ever the team is doing keep it up ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Steak with Veggies Bowl, Walnut Sprimp Beef Broccoli with Rice & Noodles
Vegetarian options: I myself when ordering I always choose “ super greens “. Many choices have vegetables with it, such as broccoli, green beans, celery, cabbage and bell pepper.
Parking: Actually they have parking spaces right in front of the restaurant and free with time limit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Steak with Veggies Bowl, Mongolian Beef, Wok Fried Shrimp Bowl Looks Nothing Like What I Got Last Week at 17th St Santa Ana, Fortune Cookie, Honey Walnut Shrimp Chao Mein and Beef White Mushroms, Walnut Sprimp Beef Broccoli with Rice & Noodles
honestly probably the worst panda ever. It’s unfortunate it’s the local one to me - service is always slow, orders come wrong. Have had so many bad experiences at this location
Atmosphere: 1
Food: 3
Service: 1
A bit slow, but they're cooking fresh out of the wok.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Half veggies half chow mein with Kung Pao chicken. You cannot go wrong with this combination. I miss the Hot and Sour soup there. The new natural juice drinks are a great touch for those who want to steer clear from high fructose fountain soft drinks.
Vegetarian options: The veggies side dish includes any combination of stir fried cabbage, Kale, Broccoli, onions, and squash can be ordered with chow mein for satisfying vegetarian serving.
Atmosphere: 4
Food: 4
Service: 4
Clean, friendly staff and super saving price for family fast food. Highly recommended for what it is.
Atmosphere: 5
Food: 5
Service: 5
It's sad that obe of food establishment are shorten their Portion of food. I remember when I come couldn't finish a plate. Now I still fill hungry.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Not Chow Mien
Delicious food ?
Atmosphere: 4
Food: 5
Service: 5
Clean and friendly environment great food what more could you ask for a huge thank you to the staff for always providing excellent service but I wanted to acknowledge Kiana who is so friendly and helpful definitely check them out and don't forget to join the rewards program for great
Atmosphere: 5
Food: 5
Service: 5
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