Subway

5481 Ball Rd, Cypress
(714) 995-1560

Recent Reviews

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KayLonni Rose

While ordering there where several gnats inside the compartment where you pick what goes inside your sandwich. They sat on the glass and some flew around inside the compartment.

Atmosphere: 2

Food: 3

Service: 3

Eduardo De La Cruz

Awful first time experience on a Subway. The old lady that took our order was very rude and did not pay attention to our order. We asked for a cheesy steak and pointed at the menu in front of her that it was number 31; she was not even looking at us or paying attention to what we were saying so she made the wrong sandwich and when I asked her if she was making the cheesy steak as we asked from the start, she got annoyed and pointed out "that's 31 not 21" as if we didn't just say 31. Sandwich was awful, pretzel footlong was salty, awful service.

Atmosphere: 1

Food: 2

Service: 1

Maria Sanchez

Staff is the worse!!! They are sooo lazy. Sorry for my comment, but these girls didn't have any veggies out. Most of the containers were empty and they speak lame. Love the Subway on Valley View and Lincoln.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Subway Club

Alana Grace

This was my first time here I have my coupon for $10 foot long meal combo for my daughter and we ate at home and the employees didn’t even smile not friendly whatsoever and they didn’t give our sandwich with CHEESE ??I should’ve made our sandwich more complete and satisfying. I’m never going back here. Poor management , poor customer service and poor quality service.

Kevin 'Santa' Scott

As a former manager of two Subways, it bugs me if they build one sandwich at a time. We made meat setups. I can put out at least 10 - 1 sandwiches over now.We did usually a $2000 lunch. Can't see it happening now.

Atmosphere: 2

Food: 3

Service: 2

A Google User

Better than any other Subways I've tried

Atmosphere: 5

Food: 5

Service: 5

Lorren U

Better than any other Subways I've

Atmosphere: 5

Food: 5

Service: 5

MIKE LANIGAN

Good sandwich for the $$$

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Turkey

Steve M

It is Subway so food is much the same. Staff were friendly and efficient.

Atmosphere: 4

Food: 4

Service: 5

Ginny Claus

Clerk was very nice

Harry Forker

No customer service what so ever. Never again

NoBrainNoGain おバカのB

One of the Worst Subway Awards!!

Other People had already written about a Rude Male Employee. This is MY PERSONAL THINKING that he is not for Customer Service. This is a Reason he got the Worst Rating from Several Customers. It means AT LEAST MORE THAN TEN TO TWENTY TIMES OF CUSTOMERS have NEGATIVE RATING to him.

I like the Subway very much, however...

In my case, I prefer to visit a Shopping Complex Just located at Corner of Walker Street and Ball Road next to DQ & Subway. It tastes Very Good. Anyway, Employees are Good Attitude & Manner. It is a Big Difference for this Rude Attitude Guy.

Clement Muwele

I had a terrible experience at this restaurant in June. I have not gone back since. I guess I suffered at the hands of the same guy that others have mentioned. He had a really really terrible attitude. Why does he even choose to work in the hospitality industry with that attitude? The owner/operator is equally disappointing — I filled out a complaint online (especially because I paid for a sandwich I did not have). My complaint was forwarded to him by Subway.This owner did not even have the courtesy to acknowledge my complaint. It is now 4 weeks later. Unprofessional does not even come close to describing this behavior.I repeat — the behavior of the guy who dealt with me, and consequently the store owner — has convinced me that the rot probably started from the top. Simply unbelievable.

NoBrain NoGain

One of the Worst Subway Awards!!Other People had already written about a Rude Male Employee. This is MY PERSONAL THINKING that he is not for Customer Service. This is a Reason he got the Worst Rating from Several Customers. It means AT LEAST MORE THAN TEN TO TWENTY TIMES OF CUSTOMERS have NEGATIVE RATING to him.I like the Subway very much, however...In my case, I prefer to visit a Shopping Complex Just located at Corner of Walker Street and Ball Road next to DQ & Subway. It tastes Very Good. Anyway, Employees are Good Attitude & Manner. It is a Big Difference for this Rude Attitude Guy.

Robert Martinez

I go to Subways a lot, but this subway was not a good experience, the Hispanic man that served me had a horrible attitude, it was like he hated his job. He was rude and very unprofessional to his customers. Even the people behind me were making comments. If I didn't have my kids I would said something to him. But I will never step foot in that subway again...

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