Auntie Anne's - 32 Serramonte Center Space B233

Pretzels

32 Serramonte Center Space B233, Daly City
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Customer service is very bad . The person is helping yesterday her name is Rosie C she didn't even say hello or goodbye she was such in hurry . I always come to buy hotdog and pretzel for my son always have a friendly and good service but this day the worse ever I don't feel like coming to this place anymore. If I could give -0 I would .

I was out with my nephew, when all of a sudden he spots Auntie Anne's and became uncontrollably hungry. You know the game. So we are next in line and asked for a plain pretzel. Nope, sold out. The lady running the register just points at a display of sad, old looking pretzels that have been sitting out. We settle on a cup of these pretzel pieces and cheese sauce, taking it to go. Now I knew I shouldn't have bought those leftover pretzels, but wanted to keep the kid...read full review
So while I am not saying that their pretzels arent good, their service is a bit under performing. I have three kids with me and I have to ask multiple time for a glass of water. Meanwhile one kid is melting, one is beginning to wander, and the last is clinging. It was obvious I was in need but still they did not want to part with the water cups. Not to mention we already ordered 30$ worth of pretzels, I really want to know what the hold up was. If they want parents to buy drinks,...read full review

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