Chipotle Mexican Grill

It's 10:09 p.m. and they close at 11:00 and they are out of tortillas, black beans, Pinto beans, sour cream, guacamole, and several meats. I get not having supplies at a half hour before closing but nearly an hour before closing and you guys stopped cooking and making stuff? And this isn't the first time. I think this is the third time we have been there around an hour before closing and they are out of a lot of things. It seems like they just want to sit on their ass the last hour of their shift because they already spent the last hour of business cleaning up. How are you Chipotle and have a 3.7 rating? If you are with corporate and reading this you should really consider New Management because this Chipotle is a major hub in this area serving a good portion of Daly City and San francisco.

Atmosphere: 3

Food: 4

Service: 1

My boyfriend and I stopped by Chipotle an hour and a half before closing, expecting a decent meal, but the experience was a complete letdown.

The employee behind the counter clearly didn’t care, zero effort, zero enthusiasm, and absolutely no sense of customer service. On top of that, they were out of half the menu:

No rice (and they weren’t making more)
No chicken
Another meat option sitting completely empty

At that point, what’s the point of staying open? If you’re out of the basics and unwilling to replenish them well before closing, it sends a clear message that customer satisfaction isn’t a priority.

Between the lack of ingredients and the disinterested attitude of the staff, this visit was a complete waste of time. Do better, Chipotle.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Won't be going back

Atmosphere: 2

Food: 2

Service: 2

Management needs to do something about the workers’ behavior. I was going to buy some food, and an Indian lady was very rude and yelled at me.

I’m a regular customer and will never come back!

Service: 1

Worst employees ever. How much protein you get in your bowl depends on what kind of day the servers are having. If they’re in a good mood they will give you 2 scoops of protein without even having to ask for double or extra meat. If they’re having a bad day, you’ll get half a scoop of meat. It’s like they’ll look at you and if they don’t like you, you’ll get smaller portions of everything. I come here all the time and I’ve noticed the pattern. Some people get bigger portions and some get smaller portions. No, I’m not deaf cause I can hear what other people are ordering. This is my last time here, I’ve had enough. It seems that the employees aren’t properly trained or they just don’t care. Or it may be the result of a very poor management. Who knows! Anyway I don’t recommend this place.

Atmosphere: 1

Food: 1

Service: 1

A good place for quick eats. Food is tasty and inexpensive. Service is quick and friendly.

Atmosphere: 4

Food: 4

Service: 4

The spanish speaking cashier women was rude and would not give me the correct order. I asked for brisket and did not receive it. This women should be fired from many role because she doesn’t listen to customer, she’s uneducated, illiterate, and completely rude. I will be reporting her to corporate.

Mediocre overpriced food with lousy, loud atmosphere

Atmosphere: 2

Food: 2

Service: 2

This location appears to be severely understaffed. I frequent this location often because I live nearby and each time it’s one person more often than not working the line, but the customer line is touching the front doors.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Chips, Burrito Bowl

Spicy Brisket Bowl!!
Everyone’s favorite: Chipotle!
It’s always a convenient and easy option. I usually go for a burrito here, but this time, I tried a bowl for the first time!

Lately, I’ve been working late often, so I’ve stopped by Chipotle a few times on my way home, only to find that they were out of ingredients each time, leaving me with no options! If that’s the case, why stay open until that late? Shouldn’t the full menu be available during operating hours?

That said, I do recommend the Spicy Brisket, which has recently been added to the menu.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Steak, Chips & Queso Blanco, Chips

The worst Chipotle experience I’ve ever had. They were so skimpy with everything. Smallest portions I’ve ever received. Refused to give my son any pico with his quesadilla because “it only comes with two sides.” I’ve been a regular customer for 10 years and they’ve always given my son pico with it and didn’t charge us. Rude. No smiles. Horrible service. Never coming to this location again. Also, when I asked about it then they decided to ignore me and help people behind us while our food sat there getting cold. Crazy really how rude people can be.

The workers here were extremely rude and service was so slow. The portions were so small and no utensils were given.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Burrito Bowl

The best dental care you can find. The rice is so hard, that your teeth will get stronger chewing it. And also it will stick in the cavities and fill em with rice, if you have any. The only problem is the portions are soooo less. I wish they gave a little more so I could have worked out my teeth for longer. Go there if you want to lose your appetite.

Food: 1

The guy giving my proportion gave me little scoops only

Atmosphere: 3

Food: 4

Service: 1

Im visiting from out of town but am familiar with Chipotle, however this location was definitely different when it came to customer service. Myself and a group or 7 other friends came in at 930 because we saw this location closed at 11pm. The workers were cleaning and seemed to be disappointed to see us coming. They were scraping pans giving us scraps and saying they were out of everything and even said that the restrooms would be closed the remainder of the night. Again horrible service. More customers came in and they miraculously found fresh food to serve....