This pork with pineapple and pepper was beyond disappointment. For a dish asking for more than $30, the management failed to provide customer a decent piece of meat. ALL, to be specific, every single piece of pork was pure fat meat, not edible.
Food: 1
Makara Hok
I like the food here. Recommended for others. If you are looking for King Crab or Good CHinese Food, KOI Palace is the place you should give a try.
Atmosphere: 5
Food: 5
Service: 4
Eric Miao
Came here for lunch recently (Feb 2026), and I was very impressed with the food and quality. Koi Palace is a pretty renown and famous Chinese restaurant, and I was impressed by the food selection and the ambience.
This Koi Palace has been around a long time, at least since the late 90's, and they have plenty of awards and publications to show for it. In terms of atmosphere, it feels more old school than the new/modern type of dimsum restuarants.
But ultimately, what matters most is the quality of the food- and it was good. The friend duck, the noodles and lobster, the dimsum and seafood was excellent. Usually a restaurants quality shines the most for dinner- but the lunch was surprisingly good and filling.
We went during a weekday lunch so it wasn't as busy- but I'd imagine this place would be quite busy on the weekend, so plan ahead. Enjoy!
Atmosphere: 4
Food: 5
Service: 4
Trinh Võ
🥟 I visited Koi Palace in San Francisco for dim sum, and the food was absolutely delicious. Every dish we ordered was fresh, flavorful, and well made, especially the dim sum, which really stood out. 🥟 The restaurant does not take reservations, so we arrived early to get a number and waited for a table. I noticed that smaller groups were seated much faster than larger groups. 🥟 After tasting the food, I completely understood why this place is always so busy. 🥟 There is a large parking lot, but it gets very crowded on weekends, so be prepared.
Atmosphere: 4
Food: 5
Service: 4
Greg Clemons
Great food and service. Very authentic.
Atmosphere: 5
Food: 5
Service: 5
Eric H
I can't help but feel a little sad from our most recent experience here at the koi palace. It's customary for the place to be extremely busy, there's nothing wrong with that. It does seem like the atmosphere and the quality of the food has changed since going through the pandemic. I recall when we would order chrysanthemum tea and it would be loose leaf tea with big flowers steeping in the pot. Now it's just a simple tea bag. There used to be tons of waitstaff driving around carts and you could pick from items that were brought directly to your table. Now they make you order everything in advance, it's nowhere near as fun. The bathrooms were really really dirty and fairly run down. I suspect they're not making any improvements or refurbishments to this location because apparently they're opening a new location close by. Maybe we'll try the new place and see how that one goes
Atmosphere: 1
Food: 3
Service: 3
John Cho
Came to Cali from NYC, had try their Dim Sum, and I must say the Har Gow is unmatched, the shrimp filling is juicy and massive.
Also got the beef chow fun which had the proper wok hey.
Atmosphere: 4
Food: 5
Service: 5
mingqilizi
Food is absolutely disgusting, the waiter is really sneaky, there was on short grey hair guy trying to trick customers over order food, and they by default charge 18% service fee, be mindful the short grey hair guy even trying to tricky you add tips.
Atmosphere: 2
Food: 3
Service: 1
Travis Wise
I've come here for dim sum several times and loved the experience. The food is fresh and delicious. This is the first place that I ever had an egg custard lava bun. It was definitely life-changing at the time. More recently I came here for a banquet after a nearby funeral. Although it was prime time during the weekend, the restaurant was able to handle an advanced reservation for 60 people. The food was good and the service was even better.
Atmosphere: 5
Food: 5
Service: 5
S Chin
Been meaning to review this location. It’s been a long time since we been to koi palace. We only come because our father loves their food. The service is more like a hit or miss but their food is very good. My favorites is: the Sea Bass, their Steam Chicken and their seafood clay pot with tofu. However, I can only eat the tofu since I am allergic to shrimp. But I would definitely come back more for the food and not so much for the service since it’s a hit or miss with us.
If you want to avoid a long wait, either make a reservation or come on a weekday at lunch time. Parking is fairly easy, there's a free parking lot out front as well as in neighboring areas. Service was not good. The table greeters were great to get our drink orders but the server didn't grab our order ticket until 30 minutes after we were sat. We left it right at the edge of the table too. Food took a while to get out to us and while the flavor of the food was great, some of the items were cold. Our server never came back to our table, not even to give us our check, which we also waited a long time for. Thankfully, the hosts took care of processing our bill. I don't expect stellar service with a smile at restaurants but at the very least, check on your tables.
Atmosphere: 3
Food: 4
Service: 2
M Y
Food is good. 18% auto tip for 2 people is ok. But why tax on subtotal + tip? We don't pay tax for your tip.
Atmosphere: 5
Food: 5
Service: 5
Guillermo Quezada
First time visiting this place, I got the recommendation from friends. The ambience is spacious with authentic Chinese food items. The duck was fantastic as well as the noodle and dim sum items.
The place is a bit outdated, but I'm excited about the new location opening soon.
Sam
The original Koi Palace is great! Good food and great service! Highly recommend coming right at opening to avoid the lines.
Atmosphere: 4
Food: 4
Service: 5
Debbie Lynn Carriger
Very noisy. Not a lot of instruction on what to do ordering wise. 20 min before anyone came to our table to take a drink order.
This pork with pineapple and pepper was beyond disappointment. For a dish asking for more than $30, the management failed to provide customer a decent piece of meat. ALL, to be specific, every single piece of pork was pure fat meat, not edible.
Food: 1
I like the food here. Recommended for others. If you are looking for King Crab or Good CHinese Food, KOI Palace is the place you should give a try.
Atmosphere: 5
Food: 5
Service: 4
Came here for lunch recently (Feb 2026), and I was very impressed with the food and quality. Koi Palace is a pretty renown and famous Chinese restaurant, and I was impressed by the food selection and the ambience.
This Koi Palace has been around a long time, at least since the late 90's, and they have plenty of awards and publications to show for it. In terms of atmosphere, it feels more old school than the new/modern type of dimsum restuarants.
But ultimately, what matters most is the quality of the food- and it was good. The friend duck, the noodles and lobster, the dimsum and seafood was excellent. Usually a restaurants quality shines the most for dinner- but the lunch was surprisingly good and filling.
We went during a weekday lunch so it wasn't as busy- but I'd imagine this place would be quite busy on the weekend, so plan ahead. Enjoy!
Atmosphere: 4
Food: 5
Service: 4
🥟 I visited Koi Palace in San Francisco for dim sum, and the food was absolutely delicious. Every dish we ordered was fresh, flavorful, and well made, especially the dim sum, which really stood out.
🥟 The restaurant does not take reservations, so we arrived early to get a number and waited for a table. I noticed that smaller groups were seated much faster than larger groups.
🥟 After tasting the food, I completely understood why this place is always so busy.
🥟 There is a large parking lot, but it gets very crowded on weekends, so be prepared.
Atmosphere: 4
Food: 5
Service: 4
Great food and service. Very authentic.
Atmosphere: 5
Food: 5
Service: 5
I can't help but feel a little sad from our most recent experience here at the koi palace. It's customary for the place to be extremely busy, there's nothing wrong with that. It does seem like the atmosphere and the quality of the food has changed since going through the pandemic. I recall when we would order chrysanthemum tea and it would be loose leaf tea with big flowers steeping in the pot. Now it's just a simple tea bag. There used to be tons of waitstaff driving around carts and you could pick from items that were brought directly to your table. Now they make you order everything in advance, it's nowhere near as fun. The bathrooms were really really dirty and fairly run down. I suspect they're not making any improvements or refurbishments to this location because apparently they're opening a new location close by. Maybe we'll try the new place and see how that one goes
Atmosphere: 1
Food: 3
Service: 3
Came to Cali from NYC, had try their Dim Sum, and I must say the Har Gow is unmatched, the shrimp filling is juicy and massive.
Also got the beef chow fun which had the proper wok hey.
Atmosphere: 4
Food: 5
Service: 5
Food is absolutely disgusting, the waiter is really sneaky, there was on short grey hair guy trying to trick customers over order food, and they by default charge 18% service fee, be mindful the short grey hair guy even trying to tricky you add tips.
Atmosphere: 2
Food: 3
Service: 1
I've come here for dim sum several times and loved the experience. The food is fresh and delicious. This is the first place that I ever had an egg custard lava bun. It was definitely life-changing at the time. More recently I came here for a banquet after a nearby funeral. Although it was prime time during the weekend, the restaurant was able to handle an advanced reservation for 60 people. The food was good and the service was even better.
Atmosphere: 5
Food: 5
Service: 5
Been meaning to review this location. It’s been a long time since we been to koi palace. We only come because our father loves their food. The service is more like a hit or miss but their food is very good. My favorites is: the Sea Bass, their Steam Chicken and their seafood clay pot with tofu. However, I can only eat the tofu since I am allergic to shrimp. But I would definitely come back more for the food and not so much for the service since it’s a hit or miss with us.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you want to avoid a long wait, either make a reservation or come on a weekday at lunch time. Parking is fairly easy, there's a free parking lot out front as well as in neighboring areas. Service was not good. The table greeters were great to get our drink orders but the server didn't grab our order ticket until 30 minutes after we were sat. We left it right at the edge of the table too. Food took a while to get out to us and while the flavor of the food was great, some of the items were cold. Our server never came back to our table, not even to give us our check, which we also waited a long time for. Thankfully, the hosts took care of processing our bill. I don't expect stellar service with a smile at restaurants but at the very least, check on your tables.
Atmosphere: 3
Food: 4
Service: 2
Food is good. 18% auto tip for 2 people is ok. But why tax on subtotal + tip? We don't pay tax for your tip.
Atmosphere: 5
Food: 5
Service: 5
First time visiting this place, I got the recommendation from friends. The ambience is spacious with authentic Chinese food items. The duck was fantastic as well as the noodle and dim sum items.
The place is a bit outdated, but I'm excited about the new location opening soon.
The original Koi Palace is great! Good food and great service! Highly recommend coming right at opening to avoid the lines.
Atmosphere: 4
Food: 4
Service: 5
Very noisy. Not a lot of instruction on what to do ordering wise. 20 min before anyone came to our table to take a drink order.
Atmosphere: 2
Food: 4
Service: 1
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