Zun (I think that was her name) provided great customer service and was so happy that she also made my morning better!
Atmosphere: 5
Food: 5
Service: 5
kevin glasgow
So on the 29th of February 2024, Krispy Kreme had advertised a free dozen doughnuts to anyone born on leap year. My girl was excited to hear this so we went there in Daily City CA and ordered a box as well as extra doughnuts and coffee...because we wanted to patronize the business for the free gift as well. When we got to the register, the total came to over 50 bucks! We explained it was her birthday and even produced her ID as proof but the manager or owner (whoever she was) told us no, they weren't doing that. We argued that they had advertised and drew us in due to that ad but she still refused to honor the offer. Disgusted, we left and my girl contacted the local radio station to let them know what happened. About a half hour later, they read her review on the air to hundreds of thousands of people and apologized that happened on her special day. Great business decision Daily City Krispy Kreme. One box of pastry cost you thousands in bad publicity. Honor your word next time. Investing in public relations is part of every great business model. Greedy business owners who lie to customers soon find themselves out of business. Remember that.
Atmosphere: 1
Food: 5
Service: 1
michael crepinsek
Luv em but donuts getting pricey (everyone) Kinda mad about lose of dark roast coffee but luv pumpkin spice varieties during Oct thru Dec (cheesecake old fashions etc)
Atmosphere: 5
Food: 5
Service: 5
Ecenina #
1 for the fact that a lady served us and suddenly threw the box and ran away because someone called her and simply forgot about us? this is normal in general, a guy came and folded us the wrong donuts, conduct an interview with your employees so that they do their job clearly and without distractions!!!!!!!
oneK Salami
The NEW APPLE FRITTER SUCKS…….it’s just a SUPER CHEWY CINNABON BREAD WITH NO FLAVOR.
Atmosphere: 5
Food: 3
Service: 5
Son Lee
Fun to go inside to watch the donuts being made. Friendly staff. It's Krispy Kreme, what more is it to say. ?
Atmosphere: 5
Food: 5
Service: 5
Ryan Vaterlaus
Found hard plastic in a doughnut. Handed it to an employee who was shocked. But didn't seem to care. I sent a message to the manager and never heard back
LucyB Marini
Great experience. Donuts are delicious. The best reception.
Atmosphere: 5
Food: 5
Service: 5
Albert Kaisen
My kids love coming here. Just a box of assorted minis for us.Parking: Just go around the line to get in. It’s just in and out madness.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Yuri Moreno
If you want classic American donuts that's the place
Zun (I think that was her name) provided great customer service and was so happy that she also made my morning better!
Atmosphere: 5
Food: 5
Service: 5
So on the 29th of February 2024, Krispy Kreme had advertised a free dozen doughnuts to anyone born on leap year. My girl was excited to hear this so we went there in Daily City CA and ordered a box as well as extra doughnuts and coffee...because we wanted to patronize the business for the free gift as well. When we got to the register, the total came to over 50 bucks! We explained it was her birthday and even produced her ID as proof but the manager or owner (whoever she was) told us no, they weren't doing that. We argued that they had advertised and drew us in due to that ad but she still refused to honor the offer. Disgusted, we left and my girl contacted the local radio station to let them know what happened. About a half hour later, they read her review on the air to hundreds of thousands of people and apologized that happened on her special day. Great business decision Daily City Krispy Kreme. One box of pastry cost you thousands in bad publicity. Honor your word next time. Investing in public relations is part of every great business model. Greedy business owners who lie to customers soon find themselves out of business. Remember that.
Atmosphere: 1
Food: 5
Service: 1
Luv em but donuts getting pricey (everyone) Kinda mad about lose of dark roast coffee but luv pumpkin spice varieties during Oct thru Dec (cheesecake old fashions etc)
Atmosphere: 5
Food: 5
Service: 5
1 for the fact that a lady served us and suddenly threw the box and ran away because someone called her and simply forgot about us? this is normal in general, a guy came and folded us the wrong donuts, conduct an interview with your employees so that they do their job clearly and without distractions!!!!!!!
The NEW APPLE FRITTER SUCKS…….it’s just a SUPER CHEWY CINNABON BREAD WITH NO FLAVOR.
Atmosphere: 5
Food: 3
Service: 5
Fun to go inside to watch the donuts being made. Friendly staff. It's Krispy Kreme, what more is it to say. ?
Atmosphere: 5
Food: 5
Service: 5
Found hard plastic in a doughnut. Handed it to an employee who was shocked. But didn't seem to care. I sent a message to the manager and never heard back
Great experience. Donuts are delicious. The best reception.
Atmosphere: 5
Food: 5
Service: 5
My kids love coming here. Just a box of assorted minis for us.Parking: Just go around the line to get in. It’s just in and out madness.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
If you want classic American donuts that's the place
Restaurantji Recommends
Fast food. Greats
Atmosphere: 2
Food: 5
Service: 1
I ordered elf specialty donuts and half my box had regular donuts in it and I was charged full price for specialty
Atmosphere: 3
Food: 4
Service: 1
Love Krispy Kreme, but the traffic in that place because of the burger joint is ridiculous. They need to do better.Parking: The traffic is ridiculous
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Glazed Donuts, Original Glazed Dozen
Cleanest donut shop around. Be sure to become a member for discounts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donuts, Original Glazed Dozen
I remember when they 1st opened in Daly City. The lines were longer than the DMV's.
Atmosphere: 5
Food: 5
Service: 5