I’ve noticed three or four times now that whenever I go to this store and don’t leave a tip, they either make my drink tasteless or forget to prepare my order. One day, I decided to leave a tip, and everything with my order was fine. However, whenever I don’t leave a tip, I always notice an issue. The other day, I ordered online without leaving a tip, and when I arrived at the store, the guy told me my drink had already been claimed. This place is terrible. A 2-cent tip isn’t even worth giving here. It seems like their customer service depends on tips, which is unacceptable. Customers don’t even dine in., everything is to-go!
Service: 1
Shannon Do
No ADA push button. My partner couldn't get in :(
ziting song
Is this the amount given if there is less ice or no ice? The first cup of green tea was given this amount and I asked the clerk to make it again. He made it again and took out the second cup of milk tea I ordered to make a large cup. He specifically told me that there was no ice for this amount! Do you add half a cup of ice? Then I'll buy some ice to drink, okay? If you can't buy one get one free, then don't engage in this kind of activity, don't cut corners after finishing it.
Service: 1
padam basnet
30 minutes waiting for a cup of coffee.
Rama Arikat
There was a rat inside don’t go there
Salvador Castillo
The service is not the best
Dawn Alexander
I drive a couple miles and pass a few Starbucks to come to this location. It's clean with (mostly) nice baristas. I do wish they had an indoor seating area.
Atmosphere: 5
Food: 5
Service: 5
Citizen of San Francisco
This was second time I’ve watched so many people in line pass me and the barista, kassandra took her time on purpose after I asked where my drink was. The time expectancy was 2:28 and I didn’t walk out till 2:40 and I was late yet again. GO SOMEWHERE ELSE and please hire responsible professionals in this branch.To add, this place is not clean and there’s no bathroom.
Atmosphere: 1
Food: 3
Service: 1
Salvador Marquez
The service is not the best
Cindy M
Young Barista did not wash her hands after scratching her head, playing with her ponytail much less after giving a high five to her coworker who was clocking out. As a barista the number one thing you should do is wash your hands before you start to making orders. As specified by food handlers safety certificate. As a fellow barista shift lead at a different store I am severely disappointed i threw out my drinks and refused to ask them to remake it as the same young lady would remake my order without washing her hands.
This is money waste place , I asked them for chicken sandwich and they gave me other one , when I went there once again then they ask me , they don’t have chicken sandwich.
S B
Stir your drinks for fùck sake....you all act like it's illegal to stir drinks. Not a good customer experience getting a mouthful of pure white chocolate or caramel.
Aman Kharoud
This is money waste place , I asked them for chicken sandwich and they gave me other one , when I went there once again then they ask me , they don’t have chicken sandwich.
I’ve noticed three or four times now that whenever I go to this store and don’t leave a tip, they either make my drink tasteless or forget to prepare my order. One day, I decided to leave a tip, and everything with my order was fine. However, whenever I don’t leave a tip, I always notice an issue. The other day, I ordered online without leaving a tip, and when I arrived at the store, the guy told me my drink had already been claimed. This place is terrible. A 2-cent tip isn’t even worth giving here. It seems like their customer service depends on tips, which is unacceptable. Customers don’t even dine in., everything is to-go!
Service: 1
No ADA push button. My partner couldn't get in :(
Is this the amount given if there is less ice or no ice? The first cup of green tea was given this amount and I asked the clerk to make it again. He made it again and took out the second cup of milk tea I ordered to make a large cup. He specifically told me that there was no ice for this amount! Do you add half a cup of ice? Then I'll buy some ice to drink, okay? If you can't buy one get one free, then don't engage in this kind of activity, don't cut corners after finishing it.
Service: 1
30 minutes waiting for a cup of coffee.
There was a rat inside don’t go there
The service is not the best
I drive a couple miles and pass a few Starbucks to come to this location. It's clean with (mostly) nice baristas. I do wish they had an indoor seating area.
Atmosphere: 5
Food: 5
Service: 5
This was second time I’ve watched so many people in line pass me and the barista, kassandra took her time on purpose after I asked where my drink was. The time expectancy was 2:28 and I didn’t walk out till 2:40 and I was late yet again. GO SOMEWHERE ELSE and please hire responsible professionals in this branch.To add, this place is not clean and there’s no bathroom.
Atmosphere: 1
Food: 3
Service: 1
The service is not the best
Young Barista did not wash her hands after scratching her head, playing with her ponytail much less after giving a high five to her coworker who was clocking out. As a barista the number one thing you should do is wash your hands before you start to making orders. As specified by food handlers safety certificate. As a fellow barista shift lead at a different store I am severely disappointed i threw out my drinks and refused to ask them to remake it as the same young lady would remake my order without washing her hands.
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This is money waste place , I asked them for chicken sandwich and they gave me other one , when I went there once again then they ask me , they don’t have chicken sandwich.
Stir your drinks for fùck sake....you all act like it's illegal to stir drinks. Not a good customer experience getting a mouthful of pure white chocolate or caramel.
This is money waste place , I asked them for chicken sandwich and they gave me other one , when I went there once again then they ask me , they don’t have chicken sandwich.
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