Starbucks
Westlake Shopping Center, 332 Westlake Center, Daly City
(650) 994-2948
Recent Reviews
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I hope you take more of that store m the manager is extremely rude
Atmosphere: 1
Food: 1
Service: 1
Extremely rude manager . Do you want customers really ? Treat people well . We do not ask for alot
Atmosphere: 1
Food: 1
Service: 1
A very rude manager
Atmosphere: 1
Food: 1
Service: 1
they only fill 75% of the cup here. i just opened the lid and it looked like this. this is a hot chocolate, and the milk is just flat. i got played. can you guys do something about quality control? it isnt the first time this happened to my order, and based on your other reviews this is a consistent problem. and dont give a stock reply asking for us to give you “more info on how we can improve.” why don’t you figure that out from these reviews? the audacity to waste more of your customers time
They never give you your receipt. Then they skip your order and don't know what your order is and then asked for your receipt, which they never gave you.
Atmosphere: 3
Food: 2
Service: 1
Bring the chairs back!
Atmosphere: 2
Food: 3
Service: 4
Excellent service the staff is always friendly. The frappes are delicious. And the store is well kept.
Atmosphere: 4
Food: 5
Service: 5
ItIt's just coffee to go. There's nowhere to sit and no restroom.
Food: 5
Service: 5
I ordered an iced matcha latte with extra strawberry cold foam and a birthday cake pop. Not exactly a complicated order, and not a big one either. When I walked in, one of the staff was standing in front of the cashier talking, and even though I was the only customer there, I had to wait about 5 minutes just to order. When I finally did, she said my order wrong and I had to correct her.
When my drink was ready, the cup was messy with matcha dripping down the sides, and the barista looked visibly bothered handing it over. I understand working at Starbucks isn’t always fun, but that doesn’t mean customers should have to deal with that attitude.
On top of that, there was no extra cold foam added. When I mentioned it, they just told me they did put it in. I even opened the lid to show them there was barely any there, and all I got was silence—no apology, no fix.
Absolutely terrible service and disappointing experience.
So Starbucks is blatantly charging for a trenta drink and they are serving you the amount of a large one. I ordered a trenta pin drink and they served it to me in the trenta cup but the amount they gave me in the cup was actually half of the cup and I knew it because when I picked it up it barely weighed anything. I opened it in front of all the Starbucks employees and they stared at me as if I was a beggar asking for money. They have no respect for their customers and they also use racist language towards me. They are stealing in plain sight and to top it off the flavor wasn't even what they normally sell. Starbucks had no flavor it looked like pure milk with dried strawberries, a total disappointment and I will never shop at that store again. I would give it -5 stars, but I can't do that because it doesn't allow it. There's no such option because giving it one star is still giving them too much for me in terms of the quality and service I received, not to mention the racism.
Atmosphere: 1
Food: 1
Service: 1
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Terrible attitude. The smile looked fake, like she were about to say, “Don’t bother me.”
Atmosphere: 1
Food: 3
Service: 1
First time in this place and l got a white chocolate Mocha and taste really bad usually taste sweet but this one taste bitter l don’t recommend this place
Food: 1
Best matcha latte in my life
Atmosphere: 5
Food: 5
Service: 5
No bathroom no chairs but lots of negative attitude.
Atmosphere: 2
Food: 3
Service: 2
Super poor service. Employees rude and ignorant. Never coming back here that’s for sure.
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