I have to start off by pointing out that management is tripping if they only staff one person during a BOGO event on a weekend during lunch. How does that make sense? This is how you burn people out and cause longer wait times.On to the good stuff, the drinks were super yummy, and the lady was very pleasant taking orders and dealing with impatient people.
bobocowcow222 Liu
I just wanted to ask if u guys can change the straw, which is as fragile as tofu and will crack when touched. After drinking a cup of milk tea for almost one hour, I was really tired.Also the service is too slow, I have never seen such a slow service. Why don't you hire someone if you don't have enough staff?
Rui Rui
It’s a really great place to test your patience.???.It took me nearly 45 minutes to get my 2 drinks. From 4:17 pm to 5 pm. That’s a really bad experience I ever had. I had this 45 mins to think through my life. “Why am I here” “ Who am I”.One got ready in 20 mins, and guess what, the other one took another 20 mins to get ready. That’s not the worst part of the story. The staff gave me the wrong one after 40 mins…… thank goodness, I noticed that before I left Truedan Skyline.You know what, thanks to the 45 mins of thinking through my life, what a stupid decision I made on this Sunday afternoon just trying to satisfy my poor desire for milk tea at Truedan Skyline.It is a really great place to test your patience. ???
Steph Wong
I've been here twice and have had roughly the same experience. Both times I've walked in, there's no staff at all in the front. You order from the mobile kiosks that are pretty simple to operate. There's also an option to search for items instead of scrolling all the way through everything.I submitted my order and decided to just wait in the store. I waited at least 10 minutes for my two drinks. I completely understand waiting 10 plus minutes if the store is completely slammed, but within those 10 minutes, no other drinks were placed on the counter. I'm not sure if they were busy doing mobile orders, but I didn't see any other drinks brought out in the time I was standing there.The drinks don't taste bad, but the service is completely lacking. I'm not sure if it's an employee clicking completed order on their system, but I got a text 20 minutes after I picked up my drinks saying that my drinks were ready.
Dylan G
Awesome Boba shop and good vibes. The staff were singing in the back - cookin’ and groovin’ to Eminem (and then Brittney lol) when I walked in, which gave the atmosphere excellent vibes. I’d go back just for the energy. The Brown sugar boba was high quality with chewy boba, they were generous with their portioning of rice pudding, and the drink was sweet but not too sweet. Strauss milk too? …Killed it son, 10/10 boba shop.
Matt
We ordered a Fresh Taro with Brown Sugar Milk + added Brown Sugar Boba for takeout, but it wasn't properly sealed and spilled a bit onto the floor. After helping them clean up, they made a second one but they forgot to include the boba. Pretty bummed out :(Drink still good tho, taro was great.
Jojo Antonio
Came to this branch around 20m before closing. We wanted to order the brown sugar boba and mango ice but they said they run out of ingredients for the mango ice. We settled for 2 brown sugar boba and it was great. Tasty and fresh. The crew are also quick and very nice. We are happy even if we did not get to taste the mango ice. We were bummed because we like In east bay and we don't have Truedan here. We will definitely go back when we are in the area to check the mango ice and of course for the brown sugar bobA.
mystic nguyen
Drinks at standard sugar were overly sweet. Straws, despite being eco friendly, did not let me drink my boba. Service was bias. No size options. I am SOOOOO FURIOUS with my order.
Best boba drinks so far, ordered fresh milk with brown sugar boba and Mango coconut milk with agar jelly
Vi Y
The jasmine green tea latte w/ oatmilk and boba (left) was so good! The jasmine green tea is better than yi fang and slightly stronger than teaspoon. Thai tea latte (right) was also delicious although they forgot to add boba ? but considering the cashier was under a lot of stress it was a 10/10
Kuei-Da Liao
Ordered taro milk tea. The drink was good, but there was a big problem the the straw... it broke into pieces! Taro was not something easy to suck up, so I had to put effort to get it. But the straw was too fragile to hold the pressure and turned into pieces. I wish they would do something about the choice of straws.
Lillian Chou
If you like refreshing fruity drinks that don’t taste like syrup, get their mango ice with coconut milk and agar jelly. It’s so good!!I never order fruity drinks because they always taste like straight up ice blended w syrup. but their mango ice drink has all of the mango flavor but none of that sticky syrupy aftertaste. With coconut milk, it’s not too creamy/heavy so it’s still refreshing and fragrant.Also their service is great!
I have to start off by pointing out that management is tripping if they only staff one person during a BOGO event on a weekend during lunch. How does that make sense? This is how you burn people out and cause longer wait times.On to the good stuff, the drinks were super yummy, and the lady was very pleasant taking orders and dealing with impatient people.
I just wanted to ask if u guys can change the straw, which is as fragile as tofu and will crack when touched. After drinking a cup of milk tea for almost one hour, I was really tired.Also the service is too slow, I have never seen such a slow service. Why don't you hire someone if you don't have enough staff?
It’s a really great place to test your patience.???.It took me nearly 45 minutes to get my 2 drinks. From 4:17 pm to 5 pm. That’s a really bad experience I ever had. I had this 45 mins to think through my life. “Why am I here” “ Who am I”.One got ready in 20 mins, and guess what, the other one took another 20 mins to get ready. That’s not the worst part of the story. The staff gave me the wrong one after 40 mins…… thank goodness, I noticed that before I left Truedan Skyline.You know what, thanks to the 45 mins of thinking through my life, what a stupid decision I made on this Sunday afternoon just trying to satisfy my poor desire for milk tea at Truedan Skyline.It is a really great place to test your patience. ???
I've been here twice and have had roughly the same experience. Both times I've walked in, there's no staff at all in the front. You order from the mobile kiosks that are pretty simple to operate. There's also an option to search for items instead of scrolling all the way through everything.I submitted my order and decided to just wait in the store. I waited at least 10 minutes for my two drinks. I completely understand waiting 10 plus minutes if the store is completely slammed, but within those 10 minutes, no other drinks were placed on the counter. I'm not sure if they were busy doing mobile orders, but I didn't see any other drinks brought out in the time I was standing there.The drinks don't taste bad, but the service is completely lacking. I'm not sure if it's an employee clicking completed order on their system, but I got a text 20 minutes after I picked up my drinks saying that my drinks were ready.
Awesome Boba shop and good vibes. The staff were singing in the back - cookin’ and groovin’ to Eminem (and then Brittney lol) when I walked in, which gave the atmosphere excellent vibes. I’d go back just for the energy. The Brown sugar boba was high quality with chewy boba, they were generous with their portioning of rice pudding, and the drink was sweet but not too sweet. Strauss milk too? …Killed it son, 10/10 boba shop.
We ordered a Fresh Taro with Brown Sugar Milk + added Brown Sugar Boba for takeout, but it wasn't properly sealed and spilled a bit onto the floor. After helping them clean up, they made a second one but they forgot to include the boba. Pretty bummed out :(Drink still good tho, taro was great.
Came to this branch around 20m before closing. We wanted to order the brown sugar boba and mango ice but they said they run out of ingredients for the mango ice. We settled for 2 brown sugar boba and it was great. Tasty and fresh. The crew are also quick and very nice. We are happy even if we did not get to taste the mango ice. We were bummed because we like In east bay and we don't have Truedan here. We will definitely go back when we are in the area to check the mango ice and of course for the brown sugar bobA.
Drinks at standard sugar were overly sweet. Straws, despite being eco friendly, did not let me drink my boba. Service was bias. No size options. I am SOOOOO FURIOUS with my order.
Best boba tea I’ve ever had! Sooo delicious
Boba is very tasty and the service is great!
Restaurantji Recommends
Staff are friendly and helpful
Best boba drinks so far, ordered fresh milk with brown sugar boba and Mango coconut milk with agar jelly
The jasmine green tea latte w/ oatmilk and boba (left) was so good! The jasmine green tea is better than yi fang and slightly stronger than teaspoon. Thai tea latte (right) was also delicious although they forgot to add boba ? but considering the cashier was under a lot of stress it was a 10/10
Ordered taro milk tea. The drink was good, but there was a big problem the the straw... it broke into pieces! Taro was not something easy to suck up, so I had to put effort to get it. But the straw was too fragile to hold the pressure and turned into pieces. I wish they would do something about the choice of straws.
If you like refreshing fruity drinks that don’t taste like syrup, get their mango ice with coconut milk and agar jelly. It’s so good!!I never order fruity drinks because they always taste like straight up ice blended w syrup. but their mango ice drink has all of the mango flavor but none of that sticky syrupy aftertaste. With coconut milk, it’s not too creamy/heavy so it’s still refreshing and fragrant.Also their service is great!
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