Starbucks
32555 Golden Lantern, Dana Point
(949) 661-6334
Recent Reviews
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I came here to pick up a mobile order and when I received my items, my mocha frappucino had chocolate syrup on top of the whipped cream which I didn't request. I kindly asked the barista "Martie" to please remove the whipped cream with the syrup and put new one without the syrup. She very rudely with hand gestures gave me an attitude and told me "next time when you order, order it that way". I told her that the app had no place for that and she said "the app has room for all kinds of comments." My Latte that I ordered, was also missing the sugar that I clearly requested on the app. I know that I won't be coming back here to be treated like I'm dumb. I could've argued with her, but she's an older lady and I was raised well and know to respect my elders.
Atmosphere: 1
Food: 1
Service: 1
I came here today to get a coffee and I loved my time here! Service was great and coffee was delicious! Will be back again!
Atmosphere: 5
Food: 5
Service: 5
At the drive-thru I asked the girl to throw away an empty plastic cup for me and she snarled. "No" No explanation, didn't politely say "Sorry. I can't do that". I asked why they don't have any garbage cans outside where we can throw things away and she snarled again. " I just work here." There was no need for her response or reaction. All she had to do was politely say no. I can't do that and it would have been fine. Instead I will never go here again and it's my neighborhood Starbucks.
Atmosphere: 2
Food: 4
Service: 1
Lovely staff! The barista was extremely helpful and offered great suggestions. It is inside the Ralph’s so it was nice getting a espresso drink to wake me up a bit prior to my morning shopping.
Atmosphere: 4
Food: 5
Service: 5
At the drive-thru I asked the girl to throw away an empty plastic cup for me and she snarled. \"No\" No explanation, didn't politely say \"Sorry. I can't do that\". I asked why they don't have any garbage cans outside where we can throw things away and she snarled again. \" I just work here.\" There was no need for her response or reaction. All she had to do was politely say no. I can't do that and it would have been fine. Instead I will never go here again and it's my neighborhood Starbucks.
Atmosphere: 2
Food: 4
Service: 1
At the drive-thru I asked the girl to throw away an empty plastic cup for me and she snarled. \"No\" No explanation, didn't politely say \"Sorry. I can't do that\". I asked why they don't have any garbage cans outside where we can throw things away and she snarled again. \" I just work here.\" There was no need for her response or reaction. All she had to do was politely say no. I can't do that and it would have been fine. Instead I will never go here again and it's my neighborhood Starbucks.
I would not go to this Starbucks even if they serve free Chai. Rude!!
Try getting any of the drinks with coconut milk instead of regular. Healthier, lighter, and (in my option) tastier!
Open on thanksgiving day... Was glad to have it since I saw they were open but wish the workers could've been home that day and we could've made our own coffee just fine.
they remodeled it and its awesome. They have electric pads to charge ur phone which is soooo cool, a bonfire outside, a couch with heaters and its really comfortable in there love it for studying
Restaurantji Recommends
Hit or miss on lines here, but they do offer dark roast pour overs, thankfully.
Great covered fireplace outside
Valencia refresher rules
There's always the classic pumpkin spice latte or PSL as their known... but you HAVE to check out the new pastries with pumpkin! Amazing!
Need more treat receipt deals!
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