Ascona Pizza Company

Good pizza, family friends favorite !

Atmosphere: 4

Food: 4

Service: 4

Went with co-workers this week. Not enough staff, but the staff was friendly, place was freezing cold inside, food took 30+ minutes to arrive and everyone's order came out at different times and cold. No plans to return.

Atmosphere: 2

Food: 2

Service: 4

We’ve been coming to Ascona Pizza Company since 2017 and typically visit about once a month. The pizza is consistently delicious, and the atmosphere is usually warm and welcoming. That’s why this review is especially disappointing to write.

Before heading over (two families driving separately), I called to confirm whether dogs were allowed. The staff member told me dogs were not permitted inside but that we could sit on the patio. I specifically asked whether the patio had heaters or a heated area, and I was clearly told yes.

When we arrived, we were informed that the heaters could not be turned on because they were out of propane. While I understand that things happen, this was frustrating given that we had confirmed the heater availability before making the trip.

I spoke with the manager, Spencer, to clarify the situation. He stated that the hostess “didn’t know” and mentioned that they are students. He also said that they have “never used the heaters,” which is not accurate — we have personally dined there with the patio heaters running. More disappointing was that he largely ignored the fact that we had been given incorrect information over the phone and did not take ownership of the miscommunication.

The issue wasn’t the propane. The issue was the dismissive and unprofessional response when the concern was brought to management’s attention.

We genuinely enjoy the food and have supported this business for years, but customer service and accountability matter just as much as great pizza. I hope this feedback is taken seriously so loyal customers don’t experience the same frustration

Atmosphere: 5

Food: 5

Service: 1

I didn't like the pizza crust. The bottom/outside was hard while the middle was undercooked.

Atmosphere: 5

Food: 2

Service: 5

Worst and most overpriced pizza I have ever had. I also had to wait a long time for my vegetable pizza.

Atmosphere: 2

Food: 2

Service: 1

Staff are disrespectful and creepy

Atmosphere: 1

Food: 1

Service: 1

I’ve been a long-time customer, but recent social media activity from the owner has made me decide to stop coming here.

Atmosphere: 4

Food: 4

Service: 1

Not worth the price. Quality has gone down over the years.

Atmosphere: 1

Food: 1

Service: 1

Pizza seems to be lacking yummiest used to be

Atmosphere: 4

Food: 3

Service: 5

9/25/25
We're in the bay area again and yep, you guessed it! We're eating the world's best pizza at Asconas! We drive 50 miles when in the bay area just to savor this pizza! Tonight, another Matterhorn combo. If you are within a 100 miles, it's worth the drive!

Food is absolutely the best and the service can't be beat! Miguel and his crew set the bar for customer service!

Absolutely the best pizza I've ever eaten, and I have had a lot of pizza! Service is great and I hear the chicken wings are beyond compare.

Miguel is a first class manager and this gentleman knows customer service!

Yep, do yourself a flavor favor and getcha some!

Atmosphere: 5

Food: 5

Service: 5

Delicious of course!

Atmosphere: 5

Food: 5

Service: 5

Owner Bob did not realize he was breaking the law by not allowing our certified service dog inside his restaurant since it had not been made clear to him that our dog is a certified service dog. She has not been wearing her service dog jacket due to the warmer weather. Other restaurants in town have said her service dog jacket is not necessary since they know her status and like her. Oh well. I hope the Danville Ascona bar staff is at least missing my nice tips.

Atmosphere: 3

Food: 3

Service: 4

The drinks are the only good thing! The pizza is alright too. Don’t bother ordering anything else - stick to the basics. It’s your classic divery - pizza - bar. Super casual and comfy.

Atmosphere: 3

Food: 1

Service: 2

Best Pizza & Wings Ever!!!

Atmosphere: 5

Food: 5

Service: 5

The owner is impolite and very disrespectful.

Atmosphere: 1

Food: 1

Service: 1