Cold Stone Creamery

While visiting Danville, California, I took my grandchildren to eat some ice cream. My son took all of us to Cold Stone Creamery. It is the best & popular place for eating ice cream. The quality is good, creamy and delicious. The toppings are plenty and superb. We had a really good time. For adults or children, if you are craving for ice cream, this is the place to go.

The customizable creations and mix-ins are a real treat. The staff were friendly, and the service was quick.

I am a regular customer at this establishment and have typically enjoyed great experiences. However, during my recent visit, the quality fell short.The staff member preparing my ice cream seemed distracted. Despite ordering a tub Which usually comes with a generous amount of toppings I received a scant portion of toppings, unmixed flavors, and a smaller portion of ice cream than usual. Despite my guidance, the service did not meet expectations for the nearly $20 cost.On a positive note, one of the staff members did notice an error and promptly rectified it. It is essential for young employees to learn the importance of attention to detail and performing their roles diligently, especially in a customer-facing environment like this one. After all, they did choose to work there.

Very accommodating and beautiful handwriting on the cake. But if you want the sheet cake, you need to order ahead. Barbie cake was sold out.

They specialize in big ice cream creations here, but you can also get a small amount. Prices are pretty low for all that you get.

Staff was unfriendly & did not mix any toppings.

Did not mix any topping. Added whole strawberries

Dee-licious banana ice cream toasted almonds with caramel over the top!!

I love this place! Good quality, good toppings and ok price makes this please great! I like how they mix toppings in

Cold Stone Creamery are well known for their preparation of custom made ice creams on a frozen granite stone. They also serve cakes, smoothies, shakes and frappes. During our family shopping trip to Danville Livery Center, we enjoyed Chocolate with chips and coffee ice creams on their special waffles cones as well as their Freezer delicacies Dough-lightful Peanut Butter and Chocolate. The ice creams were yummy, we all including the kids thoroughly enjoyed it.

I heard from many friends that this shop has a good greeting and is warm to customers. Today I just finished hiking nearby, and the weather is warm, which is the best time to eat ice cream. So our family of three visited this store. During the period of covid 19, there were at least three families eating ice cream at the entrance of the store. I became more confident in this store. When I stepped into the store, I was warmly received. We bought 2 large cups, one for each The small cups are full of ice cream. Before leaving, he said thank you for your presence and support. This time I am very satisfied with the greeting of this store, and I am also happy that I chose the right store today, but unfortunately I was so happy to eat today that I forgot to take a picture of the ice cream as a proof. I heard many friends say that this ice cream shop is very nice to customer. I have never had the opportunity to patronize, today I finished hiking nearby , and the weather is warm, which is the best time to eat ice cream. So our family of three visited this store. During COVID-19, at least three families were eating ice cream at the entrance of the store. This store became more confident. When we stepped into the store, we were warmly received. We bought two large and one small cup. the server gives us so full of ice cream. Before us leaving, the lady server said thank you for coming and supporting too ,the nice. This time I am very satisfied with the shop's greetings. this shop today. Unfortunately, I was too enjoy my ice cream and forgot to take pictures as proof why I give them a 5 stars.

Was totally worth it!Everyone there was so nice and friendly. You do have to wear a mask and only 3 people are allowed inside at a time, but the owners and the young man working were extremely amazing to us. Sweet cream ice cream all the way! I will be back here again.

Friendly service ice cream served with a smile.

Friendly service ice cream served with a smile.

This place was packed and I think the guy behind the counter was new...he didn’t ask if we wanted any mix ins or anything. We had an email for bogo, and they hardly knew how to use or apply it. Lucky it tasted good. Not sure we will go back though.