Wish i could select negative stars. Danville Noah’s Bagels has a great location and setup, but the customer service and management leave a lot to be desired. The staff isn’t welcoming, they don’t take feedback well, and the service feels indifferent. I’ve received bagels without cream cheese, cold coffee, and when I pointed out that there wasn’t enough cheese in my bagel, I was met with looks as if I was asking for something extra rather than simply providing feedback as a regular customer. Instead of addressing the issue professionally, they reluctantly gave me extra cream cheese like they were doing me a favor—when in reality, it’s the basic level of service customers should expect.
Atmosphere: 5
Food: 1
Service: 1
Laurie Garff
Love Noah's, their lox and breakfast sandwiches are great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nova Lox, Breakfast blt
Avnish Bhatnagar
Fresh bagels, friendly service.Note: the Cheddar Jalapeno bagels can sell out quickly on the weekends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nova Lox, Jalapeño Bagel
Daniel Garcia
Medium coffee vanilla haze on it and double baked hash brown with a asiago bagel.
Atmosphere: 5
Food: 5
Service: 5
MICHELE DA wn SANDERSON
Great service and
Atmosphere: 5
Food: 5
Service: 5
Paula Perrenod
I ordered the everything bagel, the grain, the protein, strawberry strudel. Everything was wrong. I should have checked my bag. But when I came home there was no everything bagel, grain and strawberry strudel. I received 4 protein bars ( I ordered 1) no everything bagels, I received Apple strudel with protein bars. Three plain that I did not order. No grain bagel onion. They were closing and was shocked what I went through. So they started to give what they had. No everything bagel, no grain, no onion. Will never step foot in this place again. Going to the good one in San Ramon
Atmosphere: 1
Food: 1
Service: 1
Brian Dillion
What has happened to Noah’s bagels in Danville they used to be so good on time. Everything used to be great now you’re lucky to get it. Internet order 3540 minutes after you’ve ordered it. They cannot get orders out fast enough. It doesn’t look like they’re shorthanded maybe just inexperienced I don’t know it’s bad.
C RoRo
Slow service. Update to the update…got the receipt…. Thanks Update: Yes, happy to update to 1 star because I emailed the link provided and no reply after 1 week. All I’m looking for is a reprint of a receipt for a breakfast ofNoahs that I catered. When after no response via email I tried calling this location and they never answer the phone, either.
Efraim Petel
Great, personal service. The guy who took our order was very patient and described well what we were asking for, and everyone got exactly what he expected.
Absolute very worst service and bagel in my life. I picked up 2 bagels in the morning and put in my refrigerator for our lunch later. When we went to eat bagel at 11:15 that morning we noticed there was almost no crème cheese and no tomatoes. Since this second time it happened we drove all the way back to share the issue. They worker and manager said tough luck because it was 5 hours after purchase. Are you kidding???? We showed them the bagel and shared the crème cheese and tomatoes do not dissolve. (See attached photo.) The horrible manager said so what. Not their problem. Have NEVER had such horrible customer service in my life. I would give a hundred negative stars if I could.
Christi Betts-Sanchez
Placed my order on door dash, unable to make any modifications, they don't allow it. I called to make my modification, no one answers the phone! I called repeatedly in hopes someone would answer. The recording says PRESS 3 for a team member! Rings until it disconnects! Frustrated!!
natalie goldstein
the employees are very disrespectful and very rude! and we still can’t dine inside or use the restroom because of “covid”
Matteus Drozdowicz
The workers were extremely rude when I asked to pick up my order early, they had no sympathy, their phone wasn’t on, and I couldn’t use the restroom!!!! Like wake up!!!! Covid is over!!!!!
Wish i could select negative stars. Danville Noah’s Bagels has a great location and setup, but the customer service and management leave a lot to be desired. The staff isn’t welcoming, they don’t take feedback well, and the service feels indifferent. I’ve received bagels without cream cheese, cold coffee, and when I pointed out that there wasn’t enough cheese in my bagel, I was met with looks as if I was asking for something extra rather than simply providing feedback as a regular customer. Instead of addressing the issue professionally, they reluctantly gave me extra cream cheese like they were doing me a favor—when in reality, it’s the basic level of service customers should expect.
Atmosphere: 5
Food: 1
Service: 1
Love Noah's, their lox and breakfast sandwiches are great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nova Lox, Breakfast blt
Fresh bagels, friendly service.Note: the Cheddar Jalapeno bagels can sell out quickly on the weekends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nova Lox, Jalapeño Bagel
Medium coffee vanilla haze on it and double baked hash brown with a asiago bagel.
Atmosphere: 5
Food: 5
Service: 5
Great service and
Atmosphere: 5
Food: 5
Service: 5
I ordered the everything bagel, the grain, the protein, strawberry strudel. Everything was wrong. I should have checked my bag. But when I came home there was no everything bagel, grain and strawberry strudel. I received 4 protein bars ( I ordered 1) no everything bagels, I received Apple strudel with protein bars. Three plain that I did not order. No grain bagel onion. They were closing and was shocked what I went through. So they started to give what they had. No everything bagel, no grain, no onion. Will never step foot in this place again. Going to the good one in San Ramon
Atmosphere: 1
Food: 1
Service: 1
What has happened to Noah’s bagels in Danville they used to be so good on time. Everything used to be great now you’re lucky to get it. Internet order 3540 minutes after you’ve ordered it. They cannot get orders out fast enough. It doesn’t look like they’re shorthanded maybe just inexperienced I don’t know it’s bad.
Slow service. Update to the update…got the receipt…. Thanks Update: Yes, happy to update to 1 star because I emailed the link provided and no reply after 1 week. All I’m looking for is a reprint of a receipt for a breakfast ofNoahs that I catered. When after no response via email I tried calling this location and they never answer the phone, either.
Great, personal service. The guy who took our order was very patient and described well what we were asking for, and everyone got exactly what he expected.
Friendly staff
Restaurantji Recommends
Good staff!!
Absolute very worst service and bagel in my life. I picked up 2 bagels in the morning and put in my refrigerator for our lunch later. When we went to eat bagel at 11:15 that morning we noticed there was almost no crème cheese and no tomatoes. Since this second time it happened we drove all the way back to share the issue. They worker and manager said tough luck because it was 5 hours after purchase. Are you kidding???? We showed them the bagel and shared the crème cheese and tomatoes do not dissolve. (See attached photo.) The horrible manager said so what. Not their problem. Have NEVER had such horrible customer service in my life. I would give a hundred negative stars if I could.
Placed my order on door dash, unable to make any modifications, they don't allow it. I called to make my modification, no one answers the phone! I called repeatedly in hopes someone would answer. The recording says PRESS 3 for a team member! Rings until it disconnects! Frustrated!!
the employees are very disrespectful and very rude! and we still can’t dine inside or use the restroom because of “covid”
The workers were extremely rude when I asked to pick up my order early, they had no sympathy, their phone wasn’t on, and I couldn’t use the restroom!!!! Like wake up!!!! Covid is over!!!!!
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