Are you kidding me I just spent $15 in a combo and the drink it’s a small drink can’t even hold a drink the cup because it comes apart and they used to give me an extra drink they still charge me for the same but they gave me this drink they are Crazy I’m Not Coming Back Here
D Fresh
2/21/25 I went through the drive-thru here today. I couldn't roll down my windows because I had them tinted on Wednesday, and I was on a business phone call. I gave my order, which was complicated. I paid with my card with the door open and still on the phone. When I got around front to park and eat while still on the phone, I realized that my order was wrong. I went in, and the manager was standing there. They realized they had given me the wrong prder. They fell all over themselves to do everything they could to make me happy even though i was not upset. They gave me my correct order and an extra order of fries and the original wrong order. The manager told me that his number one job is to make sure customers are happy. It was a very happy trip to Jack In The Box.
Ralph Hardin
Great egg rolls, french toast sticks awesome sweet tooth.
Chris Wright
Difficult access and egress to the main street
Jamison Berg
This jack in the box has been solid for years! Usually get the spicy chicken sandwich, but the teriyaki chicken bowl is actually a really great option that isn’t a sandwich, with the eggroll being good as well. Everyone I have encountered working there has been pleasant.
anna young
i never ever write reviews especially when it comes too food since anything can happen either good or bad. i don’t complain and i mean this sincerely but i can’t stop thinking abt my past two experiences here.
i’ve always enjoyed jack in the box especially this one. i usually like to order a late night dinner which includes the number 13 combo with a large cola. my go too meal, fortunately this one night i had forgotten to take my straw with me when i got back home so i decided too just gulp my drink down. i hadn’t noticed anything wrong until i took a second sip. looking at the drink cup i noticed black thin flakes that kinda resembled seaweed flakes that would’ve been soaked in soup. i hadn’t noticed it before but examining it further i knew it was mold. i couldn’t stomach more of it since the rim of my cup was covered in it and i decided to dump it out. it wasn’t just a couple pieces floating around it was a handful that covered the inside of my cup and the drink itself.
i thought maybe it was just a one time thing so i stomached up the courage too go back again another night. i placed the order through the drive through and got sprite this time since it would be easier too spot it. unfortunately the same thing happened again but in smaller quantities. those dam flakes floating in my drink :( i asked the person in the drive through if they can give me another one since there’s black flakes and the lady responded with “this is our only soda fountain, but i can get you another soda.” i was kinda taken it back and was debating between just not taking it or what the drive through employee suggested. since i still paid for my meal and wanted to get my moneys worth i decided to not be bothered and got fanta instead. luckily when they handed it back to me i hadn’t noticed anything strange floating around but im surprised that i never got an apology or acknowledging my concern. i don’t care for my own safety but this can def damage others especially with those that have a weak immune system. i’m still unable too go back since it wasn’t a coincidence that it happened once. i wonder to myself how many times did i drink moldy flakes here without knowing… i wish i had taken pictures but im just warning those that do decide too come here to always check ur drink before siping it.
N A
Smelly inside, very slow outside. A couple of times I was stack in Drive through line of 3 cars about half an hour. If there's a car behind you, you can't even drive out of the line. Most of the time stuff wasn't rude, but very unwelcoming. They take your order like doing you a favor.
At 2:26 PM today on 10/1/24, I ordered a Twisted Dr. Pepper online, but the internal system made a mistake and came out as a regular Dr. Pepper. The man at the drive-thru window gave me a regular Dr. Pepper. I explained that I ordered a twisted one, and showed him my online order. He believed me and let me keep the Dr. Pepper AND gave me the Twisted Dr. Pepper that I ordered. I'm not surprised that this internal issue happened as its happened before at another Jack in the Box, but the employee understood the issue and made it right for me! I've had this issue before at a Jack in the Box in Encinitas, and the employees there refused to give me what I ordered, but the employee here today gave me a bonus drink to compensate for the interal issue mistake.
10/10 employee!! Definitely will continue coming to this Jack in the Box around this time knowing that the employees at this time are friendly and side with the customers! :)
Atmosphere: 5
Food: 5
Service: 5
Ryan Archer
Good place to grab a quick bite to eat. Only real issue is getting on and off the freeway. Sort of a busy shopping center also.
Atmosphere: 5
Food: 5
Service: 5
Ricardo Gomez
While taking my parents to the airport, I placed an order through the app. Unfortunately, when we arrived, the speaker announced that the system was being updated and the business was closed. My attempts to obtain a refund for my order since August 19 have been met with silence – my calls and emails have gone unanswered. Even the corporate office has failed to respond, despite my calls and their website suggesting they are open for business.
Atmosphere: 1
Service: 1
Elka
I ordered a 3 chicken strip meal in the drive thru. I was given hot fries, cold spicy chicken strips with no sauce, a random drink with no ice in it and water. The employee did not give me a receipt, was not friendly, and didn't make eye contact. Maybe he was out of sorts working the night shift. It was about midnight. I would like a refund.
Jack in the box del mar quick and affordable
Extremely rude service at the drive through.
Are you kidding me I just spent $15 in a combo and the drink it’s a small drink can’t even hold a drink the cup because it comes apart and they used to give me an extra drink they still charge me for the same but they gave me this drink they are Crazy I’m Not Coming Back Here
2/21/25 I went through the drive-thru here today. I couldn't roll down my windows because I had them tinted on Wednesday, and I was on a business phone call. I gave my order, which was complicated. I paid with my card with the door open and still on the phone. When I got around front to park and eat while still on the phone, I realized that my order was wrong. I went in, and the manager was standing there. They realized they had given me the wrong prder. They fell all over themselves to do everything they could to make me happy even though i was not upset. They gave me my correct order and an extra order of fries and the original wrong order. The manager told me that his number one job is to make sure customers are happy. It was a very happy trip to Jack In The Box.
Great egg rolls, french toast sticks awesome sweet tooth.
Difficult access and egress to the main street
This jack in the box has been solid for years! Usually get the spicy chicken sandwich, but the teriyaki chicken bowl is actually a really great option that isn’t a sandwich, with the eggroll being good as well. Everyone I have encountered working there has been pleasant.
i never ever write reviews especially when it comes too food since anything can happen either good or bad. i don’t complain and i mean this sincerely but i can’t stop thinking abt my past two experiences here.
i’ve always enjoyed jack in the box especially this one. i usually like to order a late night dinner which includes the number 13 combo with a large cola. my go too meal, fortunately this one night i had forgotten to take my straw with me when i got back home so i decided too just gulp my drink down. i hadn’t noticed anything wrong until i took a second sip. looking at the drink cup i noticed black thin flakes that kinda resembled seaweed flakes that would’ve been soaked in soup. i hadn’t noticed it before but examining it further i knew it was mold. i couldn’t stomach more of it since the rim of my cup was covered in it and i decided to dump it out. it wasn’t just a couple pieces floating around it was a handful that covered the inside of my cup and the drink itself.
i thought maybe it was just a one time thing so i stomached up the courage too go back again another night. i placed the order through the drive through and got sprite this time since it would be easier too spot it. unfortunately the same thing happened again but in smaller quantities. those dam flakes floating in my drink :( i asked the person in the drive through if they can give me another one since there’s black flakes and the lady responded with “this is our only soda fountain, but i can get you another soda.” i was kinda taken it back and was debating between just not taking it or what the drive through employee suggested. since i still paid for my meal and wanted to get my moneys worth i decided to not be bothered and got fanta instead. luckily when they handed it back to me i hadn’t noticed anything strange floating around but im surprised that i never got an apology or acknowledging my concern. i don’t care for my own safety but this can def damage others especially with those that have a weak immune system. i’m still unable too go back since it wasn’t a coincidence that it happened once. i wonder to myself how many times did i drink moldy flakes here without knowing… i wish i had taken pictures but im just warning those that do decide too come here to always check ur drink before siping it.
Smelly inside, very slow outside. A couple of times I was stack in Drive through line of 3 cars about half an hour. If there's a car behind you, you can't even drive out of the line. Most of the time stuff wasn't rude, but very unwelcoming. They take your order like doing you a favor.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger, French Fries
closed
Service: 1
Restaurantji Recommends
Ok , for fast food
At 2:26 PM today on 10/1/24, I ordered a Twisted Dr. Pepper online, but the internal system made a mistake and came out as a regular Dr. Pepper. The man at the drive-thru window gave me a regular Dr. Pepper. I explained that I ordered a twisted one, and showed him my online order. He believed me and let me keep the Dr. Pepper AND gave me the Twisted Dr. Pepper that I ordered.
I'm not surprised that this internal issue happened as its happened before at another Jack in the Box, but the employee understood the issue and made it right for me! I've had this issue before at a Jack in the Box in Encinitas, and the employees there refused to give me what I ordered, but the employee here today gave me a bonus drink to compensate for the interal issue mistake.
10/10 employee!! Definitely will continue coming to this Jack in the Box around this time knowing that the employees at this time are friendly and side with the customers! :)
Atmosphere: 5
Food: 5
Service: 5
Good place to grab a quick bite to eat. Only real issue is getting on and off the freeway. Sort of a busy shopping center also.
Atmosphere: 5
Food: 5
Service: 5
While taking my parents to the airport, I placed an order through the app. Unfortunately, when we arrived, the speaker announced that the system was being updated and the business was closed. My attempts to obtain a refund for my order since August 19 have been met with silence – my calls and emails have gone unanswered. Even the corporate office has failed to respond, despite my calls and their website suggesting they are open for business.
Atmosphere: 1
Service: 1
I ordered a 3 chicken strip meal in the drive thru. I was given hot fries, cold spicy chicken strips with no sauce, a random drink with no ice in it and water. The employee did not give me a receipt, was not friendly, and didn't make eye contact. Maybe he was out of sorts working the night shift. It was about midnight. I would like a refund.
Food: 2
Service: 2
Recommended dishes: Fries
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