This location claims to be open 24 hours, but everytime I come it’s closed. Today I knocked on the drive thru window. The lady says they have to close to take breaks. Are you serious? Then take the multiple signs that say open 24 hours down. You are not open 24 hours of you close randomly because the manager can not manage breaks properly.
Atmosphere: 1
Food: 1
Service: 1
Jorge Mireles
This was the only place open so had to go but the people were great. Service great 💯
Food: 3
Service: 5
Derek C
Losing a ton of business by disabling online and app ordering.
Atmosphere: 1
Food: 1
Service: 1
Boyoung Kim
I don’t understand why you’ve disabled online ordering for this location.
Atmosphere: 5
Food: 5
Service: 5
Richard Lango
I'm from the Midwest, and our fast food joints sure don't treat you like this. Hands down one of the absolute best customer service experiences I've had. Our first time ever in a Jack in the Box. Everyone was super helpful. When the soda machine didn't have the flavor I wanted, they noticed and grabbed it for me from the back. Thank you for a great experience!
Atmosphere: 4
Food: 5
Service: 5
Me Too
This is the most convenient Jack-in-the-Box right off the freeway never a long line it’s kind of hidden but yet very accessible. Five star Customer Service and Food.
Atmosphere: 5
Food: 5
Service: 5
kukitama87
The dining area is very clean and the service so friendly! Wasn’t too busy on a late Saturday afternoon.
Atmosphere: 5
Food: 5
Service: 5
Matthew Pray
I've been to this Jack in the Box once or twice for last two months (or more) I work graveyard so on my lunch I try and order on their app but it hasn't worked. After trying everything thinking its my phone or wifi etc I drive to where you order and the individual didn't understand my question. Finally she said no working long time. Unfortunate. I dont know why they're taking so long to repair/fix the problem.
Are you kidding me I just spent $15 in a combo and the drink it’s a small drink can’t even hold a drink the cup because it comes apart and they used to give me an extra drink they still charge me for the same but they gave me this drink they are Crazy I’m Not Coming Back Here
D Fresh
2/21/25 I went through the drive-thru here today. I couldn't roll down my windows because I had them tinted on Wednesday, and I was on a business phone call. I gave my order, which was complicated. I paid with my card with the door open and still on the phone. When I got around front to park and eat while still on the phone, I realized that my order was wrong. I went in, and the manager was standing there. They realized they had given me the wrong prder. They fell all over themselves to do everything they could to make me happy even though i was not upset. They gave me my correct order and an extra order of fries and the original wrong order. The manager told me that his number one job is to make sure customers are happy. It was a very happy trip to Jack In The Box.
Ralph Hardin
Great egg rolls, french toast sticks awesome sweet tooth.
Chris Wright
Difficult access and egress to the main street
Jamison Berg
This jack in the box has been solid for years! Usually get the spicy chicken sandwich, but the teriyaki chicken bowl is actually a really great option that isn’t a sandwich, with the eggroll being good as well. Everyone I have encountered working there has been pleasant.
This location claims to be open 24 hours, but everytime I come it’s closed. Today I knocked on the drive thru window. The lady says they have to close to take breaks. Are you serious? Then take the multiple signs that say open 24 hours down. You are not open 24 hours of you close randomly because the manager can not manage breaks properly.
Atmosphere: 1
Food: 1
Service: 1
This was the only place open so had to go but the people were great. Service great 💯
Food: 3
Service: 5
Losing a ton of business by disabling online and app ordering.
Atmosphere: 1
Food: 1
Service: 1
I don’t understand why you’ve disabled online ordering for this location.
Atmosphere: 5
Food: 5
Service: 5
I'm from the Midwest, and our fast food joints sure don't treat you like this. Hands down one of the absolute best customer service experiences I've had. Our first time ever in a Jack in the Box. Everyone was super helpful. When the soda machine didn't have the flavor I wanted, they noticed and grabbed it for me from the back. Thank you for a great experience!
Atmosphere: 4
Food: 5
Service: 5
This is the most convenient Jack-in-the-Box right off the freeway never a long line it’s kind of hidden but yet very accessible. Five star Customer Service and Food.
Atmosphere: 5
Food: 5
Service: 5
The dining area is very clean and the service so friendly! Wasn’t too busy on a late Saturday afternoon.
Atmosphere: 5
Food: 5
Service: 5
I've been to this Jack in the Box once or twice for last two months (or more) I work graveyard so on my lunch I try and order on their app but it hasn't worked. After trying everything thinking its my phone or wifi etc I drive to where you order and the individual didn't understand my question. Finally she said no working long time. Unfortunate. I dont know why they're taking so long to repair/fix the problem.
Atmosphere: 2
Food: 3
Service: 1
Jack in the box del mar quick and affordable
Atmosphere: 3
Food: 3
Service: 3
Extremely rude service at the drive through.
Restaurantji Recommends
Are you kidding me I just spent $15 in a combo and the drink it’s a small drink can’t even hold a drink the cup because it comes apart and they used to give me an extra drink they still charge me for the same but they gave me this drink they are Crazy I’m Not Coming Back Here
2/21/25 I went through the drive-thru here today. I couldn't roll down my windows because I had them tinted on Wednesday, and I was on a business phone call. I gave my order, which was complicated. I paid with my card with the door open and still on the phone. When I got around front to park and eat while still on the phone, I realized that my order was wrong. I went in, and the manager was standing there. They realized they had given me the wrong prder. They fell all over themselves to do everything they could to make me happy even though i was not upset. They gave me my correct order and an extra order of fries and the original wrong order. The manager told me that his number one job is to make sure customers are happy. It was a very happy trip to Jack In The Box.
Great egg rolls, french toast sticks awesome sweet tooth.
Difficult access and egress to the main street
This jack in the box has been solid for years! Usually get the spicy chicken sandwich, but the teriyaki chicken bowl is actually a really great option that isn’t a sandwich, with the eggroll being good as well. Everyone I have encountered working there has been pleasant.
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