I understand mistakes happen. I usually eat at this restaurant once a week after my late shift around 2/3 a.m. I noticed the quality of food got really bad. My meal was simple—a single patty cheeseburger with nothing on it. The first mess-up was the fries—they were burnt. Then the second mess-up: a burnt burger. Like, crispy burnt. Then my last and final straw—they served me a moldy burger that I thought was flour. Even my friends saw it and agreed after I sent them a picture. I ended up in the hospital.
I called the manager, and he didn’t even offer a refund—said I was lying. I told him I’d send proof, and then he said no and hung up in my face.
Not only is the manager rude and disrespectful, he cares little for his kitchen’s mistakes—and it cost me a day in the hospital. Cost me the only day I have with my son. All because his chefs are lazy and don’t care what they serve.
ML Leone
It's DENNY'S restaurant!Misleading
B Bb
Online it appears The Burger Den is its own restaurant open 24/7. Neither is correct. It's inside Denny's and must be ordered online and it's not 24/7.Highly misleading. ?
Minda Marzan Graff
Good food and fast service.
Felix Ramirez
Good service. Friendly staff clean bathrooms.
Herrera Jesus
Food, service... excellent!
Susie Roberts
We had the best waiter ever!! Wish I got his name but he was an older guy that wore a McCaffney football jersey! Good waiters are hard to get. He was beyond awesomeness
I understand mistakes happen. I usually eat at this restaurant once a week after my late shift around 2/3 a.m. I noticed the quality of food got really bad. My meal was simple—a single patty cheeseburger with nothing on it. The first mess-up was the fries—they were burnt. Then the second mess-up: a burnt burger. Like, crispy burnt. Then my last and final straw—they served me a moldy burger that I thought was flour. Even my friends saw it and agreed after I sent them a picture. I ended up in the hospital. I called the manager, and he didn’t even offer a refund—said I was lying. I told him I’d send proof, and then he said no and hung up in my face. Not only is the manager rude and disrespectful, he cares little for his kitchen’s mistakes—and it cost me a day in the hospital. Cost me the only day I have with my son. All because his chefs are lazy and don’t care what they serve.
It's DENNY'S restaurant!Misleading
Online it appears The Burger Den is its own restaurant open 24/7. Neither is correct. It's inside Denny's and must be ordered online and it's not 24/7.Highly misleading. ?
Good food and fast service.
Good service. Friendly staff clean bathrooms.
Food, service... excellent!
We had the best waiter ever!! Wish I got his name but he was an older guy that wore a McCaffney football jersey! Good waiters are hard to get. He was beyond awesomeness
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