Carl’s Jr.

13010 Palm Dr, Desert Hot Springs
(760) 329-0120

Recent Reviews

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Rex Cranford (Roses)

Nice and messy burger. I was absolutely starving and made a very large burger disappear in about 3 minutes. Thus, it was a good burger.

Atmosphere: 5

Food: 5

Service: 5

Duck Night56

Honestly this place for me is nice and peaceful get to enjoy my food and so nice just service is a bit slow but over everything good

Atmosphere: 5

Food: 5

Service: 3

Kim Sygitowicz

Ordered a Big double cheeseburger combo and got a $2.00 value buger really mad right now. This is ridiculous!!!
It won't let me out a Pic but I will show the manager 1 patty cheese 2 pickles and bun nothing else!!! Over 12.00 dollars and it was flat and small total ripoff!!! The young man was nice at the drive through window. But I don't recommend and will never return with my family other than to show the manager what they're serving

David Czech

I ate an entire Western Bacon Cheeseburger and it tasted amazing but holy shit I felt so insanely full and sick for 6-7 hours!

Atmosphere: 2

Food: 3

Service: 5

The Idiot Musician

They have an AI ordering system that is absolutely trash. I like the concept, but they need to test it prior to putting it in use for the public. It's a waste of time when you are waiting in line 15 minutes and still have to tell the attendant the correct order. Food had to be remade.

Atmosphere: 5

Food: 4

Service: 2

Amy Shade

Went thru drive thru very expensive for cheeseburgers they shud take a cue from in n out!!!

Atmosphere: 3

Food: 5

Service: 3

lauren

i love carl’s jr but they never give me enough sauce with my meals. i ordered a 3 piece and 5 piece chicken tender meal and only got 3 sauces total when i asked for extra sauce with my fries too so i should have gotten atleast 5 and everytime i ask for extra i get ignored. i love your honey mustard but don’t be so stingy with it.

Atmosphere: 1

Food: 5

Service: 1

Blanca Casillas

I am upset with this restaurant.My first time coming to this restaurant since I lived in the city.I lived here a year and a half. I order 2 combos of the double superstar with no cheese. Because I'm lactose intolerant. I ordered a Sprite and I forgot what my husband's drink was then. I ordered chicken strips. I thought I would stop here and order lunch so we can eat it on our way. Is going to vegas. As we continue to drive about 7 minutes into our drive.We got on to highway sixty two coming from desert hot springs. I opened up our meal and to my surprise.The burgers had cheese, One patty. I was so upset.I just ate my fries.My husband left his burger and ate the chicken strips.I went to take a sip out of my drink and it was carbonated plain water. I tried to call this restaurant a couple times but because I was by the mountains.I kept getting cut off.The only thing I was able to get was a girl that had an accent. Finally getting out of the mountains and into our next city.I was able to talk to her.I told her what was going on.I repeated myself three times till she finally got it. She said that when I return just to go to her store And that she would write my name down so they knew that when I went back.They can either reimburse me or give me my meal.and by the time I ask for her name she hung up on me. I called 3 different times after that.Just to get her name and no answer. This was very.
Annoying. So today on my way back in from Vegas. I gave the store a call to and the manager answered. And I explained myself to him. And he said that the protocol 1 was my name had to be put on a list. That I had a call to complain.I was told by the young lady that had took my call on Friday that she would put my name down.She asked for my name like 2 to 3 times I even had to spell it to her who knows where she wrote this paper maybe on a napkin and then tossed it. The gentleman.(manager)
Made me feel like if I was trying to get a free meal or free cash. I'm not ignorant.I have feelings and I know exactly what I felt when he was speaking to me I did let him know that I was not calling for a free meal or free cash. I did pay for this cash and unfortunately the teller that gave me My meal did not give me a receipt but I did tell him that since he knew who worked that Friday he knew who I was talking about That had answered my call.He was talking over me was not letting me talk till finally I Loudly repeated myself that he knew who worked that day.That had an accent that spoke Spanish and he said a lot of people work here.But I said specifically if you knew who was on shift friday then you know who i'm talking about and he said yes I know who you're talking about and I will talk it over with her. Which is okay I understand. I
But don't make me feel like I'm trying to come up on a free meal or free cash.Trust me I would not order from there again. I also told the manager over the phone that the gentleman that gave me my meal.That friday was the one that took my order. He said that he knew who he had on shift and he did not have no men on shift Is that day. My bad, if I am in the wrong maybe it was a female.I don't recall. I may be wrong , but i'm pretty sure it was a Young man. Cheese on my burgers, Is one patty when ordered a double. My sprite was carbonated water!!!! Oh , but I did make sure To notify the young Lady that answered the phone to check her machine because carbonated water was coming out of the sprite. And I would hate for someone else that lived closer.Go to the store and be upset. The website that you want me to further answer questions cannot be copied.Is there any other way that I can further answer your question?

Carlos Garcia

Excellent service, very friendly and helpful

Atmosphere: 5

Food: 5

Service: 5

J F

Excellent service & food. AM Manager is Fantastic !!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Waffle Fries, Western Bacon Cheeseburger, The Big Carl, The Breakfast Burger, Double Western Bacon Cheeseburger

William G.

Western Bacon Cheeseburger is my favorite

Atmosphere: 5

Food: 5

Service: 5

Elaina Kabler

It's a quiet place to eat and the food has been good but the fact that you have a minimum purchase just to use the restroom is silly and the fact they charge for water is insane since it's from the sink

Atmosphere: 3

Food: 4

Service: 3

Juan

Very helpful and happy workers

Atmosphere: 5

Food: 5

Service: 5

Turbz McGurbz

Love Carl’s Jr but good grief the prices… I have to save up for a couple of weeks to eat here 😆 Thank you for having lettuce wraps though.

Atmosphere: 4

Food: 5

Service: 4

James Ashton

Good friendly service and clean

Atmosphere: 5

Food: 5

Service: 5

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