AUG 1,2025 I took my breakfast jack meal with coffee and a sausage breakfast jack and medium coke home just to find out the coke is not coke. The one breakfast jack has egg shell in the egg and both eggs are over cooked. This is absolutely BS. I called and no I am not driving all the way back there. No ,I won't leave my name so I can come back another time. I won't be back. Whats ironic, I work for JB 50 year ago for $1.67 an hour and we got our orders right. There was no rush hour going on. One car and you still screwed it up. We didn't act like we were doing our customers a favor by taking their order. You suck.
Atmosphere: 1
Food: 1
Service: 1
Carolyn Brookins
Slowest service ever
Atmosphere: 2
Food: 2
Service: 1
Gary Jaworski-Sult
Great fast food...
Atmosphere: 4
Food: 5
Service: 2
Hilda Jones
I’m gonna be honest you can’t trust this Jack-in-the-Box. This is my third time ordering from them whether it’s delivery or in person at the drive-through where my family has gotten sick. Jack-in-the-Box is the only thing we’ve ate in today and my stomach hurts so bad. My kid stomach hurts. It is just terrible. Not only do we get sick every time we eat Jack-in-the-Box when I order for delivery there is always something missing and I’m not talking about just one or two things. You order a family mail from them which they have online on DoorDash that comes with four of everything just for you to only receive no fries or no burgers. The effort at this Jack-in-the-Box is at an all-time low And you guys should shut down until you get it together. I am so upset because I got sick before this time and I figured it was something else because I ate other things in that day. I ordered again today and it’s worse today’s day is June 19, 2025 I will never order from you guys again, and I encourage others to not order from you guys.
Atmosphere: 1
Food: 1
Service: 1
Cindy Bratton
Tried the teriyaki chicken bowl combo and was pleasently surprised.
Atmosphere: 4
Food: 5
Service: 5
Brian Parr Jr
Been sitting in the drive-thru for over half an hour. They have not spoken on the speaker in now over 10 minutes. I can see that they printed the order receipts and cleared their screens so their times won’t reflect.
Jurell Nieves (Nintendo gaming)
Friendly staff
Atmosphere: 5
Food: 3
Service: 5
MK Young
Reliable.
Atmosphere: 4
Food: 4
Service: 4
Danny Guerrero
They forgot my tacos last night . I ordered two jr chicken sandwiches and two tacos. When I got home 2 miles away I didn’t receive my tacos just the two sandwiches. I was pissed.
I was on the phone with my husband while he was going back to get me my item that was forgotten to be put in the bag which is not what i’m upset about because it is not the employees fault everyone gets caught up and i heard my husband tell the employee it was all good and made sure the employee didn’t feel bad but as soon as he got to the window the supervisor “ivy” if she gave me her real name was very rude to him and accused him of being rude which is insane since he also works for a drive through and knows how to treat people but unfortunately this supervisor “ivy “ does not know how to talk to people so i went ahead and hung up the phone and called the store to get her name. I’m sure she’s just having a bad night but unfortunately as a supervisor that is not how you handle a situation that was never a situation to begin with so i urge jack in the box to train their supervisors on how to talk to people
Atmosphere: 3
Food: 5
Service: 4
Jermaine McClain
This was a short rest stop on my trip from El Centro. And I cannot give them great marks for their service or for their food a man for other passengers stood there for 10 minutes waiting for our order to be taken just to be rushed back to the bus when our food was finally ready I don't know what type of pressure their staff was under but I believe they could have done better
Atmosphere: 3
Food: 3
Service: 3
Lilia “Lielah Omeli 88” Omeli 88
The guy was so kind in the front around 3 in the after noon appreciate him so much
Recommended dishes: Burger
Olga Angelica Villalobos
Prompt and friendly service. Open until 4 AM. Lots of food options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Cheeseburger, Tiny Tacos, Supposedly a Bacon Western Burger
Richard Rundhaug
Always in for a good late night snack. Staff always seems a little sketchy:(
Customer service awesome
AUG 1,2025
I took my breakfast jack
meal with coffee and a sausage breakfast jack and medium coke home just to find out the coke is not coke. The one breakfast jack has egg shell in the egg and both eggs are over cooked.
This is absolutely BS. I called and no I am not driving all the way back there. No ,I won't leave my name so I can come back another time. I won't be back. Whats ironic, I work for JB 50 year ago for $1.67 an hour and we got our orders right. There was no rush hour going on. One car and you still screwed it up. We didn't act like we were doing our customers a favor by taking their order. You suck.
Atmosphere: 1
Food: 1
Service: 1
Slowest service ever
Atmosphere: 2
Food: 2
Service: 1
Great fast food...
Atmosphere: 4
Food: 5
Service: 2
I’m gonna be honest you can’t trust this Jack-in-the-Box. This is my third time ordering from them whether it’s delivery or in person at the drive-through where my family has gotten sick. Jack-in-the-Box is the only thing we’ve ate in today and my stomach hurts so bad. My kid stomach hurts. It is just terrible. Not only do we get sick every time we eat Jack-in-the-Box when I order for delivery there is always something missing and I’m not talking about just one or two things. You order a family mail from them which they have online on DoorDash that comes with four of everything just for you to only receive no fries or no burgers. The effort at this Jack-in-the-Box is at an all-time low And you guys should shut down until you get it together. I am so upset because I got sick before this time and I figured it was something else because I ate other things in that day. I ordered again today and it’s worse today’s day is June 19, 2025 I will never order from you guys again, and I encourage others to not order from you guys.
Atmosphere: 1
Food: 1
Service: 1
Tried the teriyaki chicken bowl combo and was pleasently surprised.
Atmosphere: 4
Food: 5
Service: 5
Been sitting in the drive-thru for over half an hour. They have not spoken on the speaker in now over 10 minutes. I can see that they printed the order receipts and cleared their screens so their times won’t reflect.
Friendly staff
Atmosphere: 5
Food: 3
Service: 5
Reliable.
Atmosphere: 4
Food: 4
Service: 4
They forgot my tacos last night . I ordered two jr chicken sandwiches and two tacos. When I got home 2 miles away I didn’t receive my tacos just the two sandwiches. I was pissed.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I was on the phone with my husband while he was going back to get me my item that was forgotten to be put in the bag which is not what i’m upset about because it is not the employees fault everyone gets caught up and i heard my husband tell the employee it was all good and made sure the employee didn’t feel bad but as soon as he got to the window the supervisor “ivy” if she gave me her real name was very rude to him and accused him of being rude which is insane since he also works for a drive through and knows how to treat people but unfortunately this supervisor “ivy “ does not know how to talk to people so i went ahead and hung up the phone and called the store to get her name. I’m sure she’s just having a bad night but unfortunately as a supervisor that is not how you handle a situation that was never a situation to begin with so i urge jack in the box to train their supervisors on how to talk to people
Atmosphere: 3
Food: 5
Service: 4
This was a short rest stop on my trip from El Centro. And I cannot give them great marks for their service or for their food a man for other passengers stood there for 10 minutes waiting for our order to be taken just to be rushed back to the bus when our food was finally ready I don't know what type of pressure their staff was under but I believe they could have done better
Atmosphere: 3
Food: 3
Service: 3
The guy was so kind in the front around 3 in the after noon appreciate him so much
Recommended dishes: Burger
Prompt and friendly service. Open until 4 AM. Lots of food options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Cheeseburger, Tiny Tacos, Supposedly a Bacon Western Burger
Always in for a good late night snack. Staff always seems a little sketchy:(
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jumbo Jack
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