Order food for the family through the app. Took me 15 min to go though the drive thru for the employee tell me everything was in the bag. Got home and was missing 3 of my items. Had to go back. This has been an ongoing issue. I would have rather them park me and get my order correct than to have me drive twice to the restaurant to get my order. Again, 98% of the time I order there they mess it up. Going forward I’ll be taking my business elsewhere and if I do order at this restaurant, I’ll make sure to order 2 items so I get my whole order.
Atmosphere: 2
Food: 3
Service: 1
Xavier Johnson
Its the worst taco bell ever
Zac Norman
I feel so bad for the workers inside. I am currently still waiting in the drive-through as I write this and it has been 25 minutes in the drive-through. Staff your restaurants better please. If there was an exit lane, I would use it. I am trapped. This is ridiculous.
Update: I talked to the one worker that was assigned a shift. She is the only one on right now working the whole store herself she should be given a raise and promoted to management immediately. I cannot believe that they would staff someone by themselves. What a joke
Atmosphere: 1
Food: 1
Service: 1
Jasper Jones
Too who it my concern. I love taco bell here in my small community but after this experience I WILL NEVER COME HERE AGAIN. If I have a issue with my order not being placed correctly by staff instead of going to the receipt as If I took the order and made the food do the right thing and make it right with the customer. After nearly 37 dollars spent waste of my hard earned dollars. With a struggling economy at the moment every customer matters. Business starts with self accountability. I will spend my money at your competitor moving forward. Have great day.
Atmosphere: 1
Food: 1
Service: 1
T0nY “WoOzy” Corral
I was hungry it was about afternoon time so my lunchbox I order was great. I made it in time for the classic original crunch wrap & double decker and enjoyed it. The staff were young crowd so couldn't expect to highly on customer service but they got order correctly.
Atmosphere: 3
Food: 4
Service: 3
Willie Reed
Love the food there
Atmosphere: 5
Food: 5
Service: 5
Ally G
I always hesitate ordering from here because every time I do I always get my order wrong or they give me someone else’s order. The last time I had enough of it and went to get my order corrected and the manager there, idk if she’s the manager or not, was either having a bad day or was upset I came to get my order right but she was extremely rude.
Atmosphere: 1
Food: 4
Service: 1
B Smith
LOVE this place! I'm not a big fan of Mexican food OR fast food for that matter, but recently had the opportunity to try the steak Chalupa Supreme (and what happened to those street Chalupas? They must have seasonal but they were delish too!) The Chaluoas and those heavenly donut bites.. you cannot go wrong stopping here for breakie. I even downloaded the app and got free food options about my 3rd visit. PLUS, the workers at the window in the morning are always so pleasant here in our Desert Hot Springs restaurant. Nice jib, Team. Quiero Taco Bell! 🌮
Atmosphere: 5
Food: 5
Service: 5
Alicea Parker
To much homeless inside that’s#1 I order Mexican pizza got in drive thru got food poisoning that’s the only thing I ate had diarrhea and throwing up all day#2 The tostada itself taste it still
Atmosphere: 1
Food: 1
Service: 1
Juan Hernandez
9-15-25 date
Guy who is working drive thru can’t even hear what’s he’s telling me at the drive thru . Should speak louder. Ended up giving me a wrong order I didn’t even ask for. Bad time
Food was good, but there were really creepy customers in the store. So we waited for our order and didn't dine in.
nicholas donayre
🔒BANKRUPT🔒
Atmosphere: 1
Food: 1
Service: 1
Aly
the employees are rude, the food is never on time, they tell customers that paid that they never paid even though they have a receipt to prove so. they barley give you enough time to eat your meal, sometimes they're telling customers to leave and they haven't even ate yet. customer service sucks. and they're so judgmental. their sofa machine doesn't work and they never want to give refills.
Atmosphere: 1
Food: 2
Service: 1
All Video
Very very slow service Bad employees behavior
Service: 1
Digna Hernandez
I ordered jalapeño fries they had me wait in the parking lot which I don't mind but after 15 min I went back in the drive thru to ask why I hadn't got my order an they right away told me to pull to the window an they gave me the wrong order
Order food for the family through the app. Took me 15 min to go though the drive thru for the employee tell me everything was in the bag. Got home and was missing 3 of my items. Had to go back. This has been an ongoing issue. I would have rather them park me and get my order correct than to have me drive twice to the restaurant to get my order. Again, 98% of the time I order there they mess it up. Going forward I’ll be taking my business elsewhere and if I do order at this restaurant, I’ll make sure to order 2 items so I get my whole order.
Atmosphere: 2
Food: 3
Service: 1
Its the worst taco bell ever
I feel so bad for the workers inside. I am currently still waiting in the drive-through as I write this and it has been 25 minutes in the drive-through. Staff your restaurants better please. If there was an exit lane, I would use it. I am trapped. This is ridiculous.
Update: I talked to the one worker that was assigned a shift. She is the only one on right now working the whole store herself she should be given a raise and promoted to management immediately. I cannot believe that they would staff someone by themselves. What a joke
Atmosphere: 1
Food: 1
Service: 1
Too who it my concern. I love taco bell here in my small community but after this experience I WILL NEVER COME HERE AGAIN. If I have a issue with my order not being placed correctly by staff instead of going to the receipt as If I took the order and made the food do the right thing and make it right with the customer. After nearly 37 dollars spent waste of my hard earned dollars. With a struggling economy at the moment every customer matters. Business starts with self accountability. I will spend my money at your competitor moving forward. Have great day.
Atmosphere: 1
Food: 1
Service: 1
I was hungry it was about afternoon time so my lunchbox I order was great. I made it in time for the classic original crunch wrap & double decker and enjoyed it. The staff were young crowd so couldn't expect to highly on customer service but they got order correctly.
Atmosphere: 3
Food: 4
Service: 3
Love the food there
Atmosphere: 5
Food: 5
Service: 5
I always hesitate ordering from here because every time I do I always get my order wrong or they give me someone else’s order. The last time I had enough of it and went to get my order corrected and the manager there, idk if she’s the manager or not, was either having a bad day or was upset I came to get my order right but she was extremely rude.
Atmosphere: 1
Food: 4
Service: 1
LOVE this place! I'm not a big fan of Mexican food OR fast food for that matter, but recently had the opportunity to try the steak Chalupa Supreme (and what happened to those street Chalupas? They must have seasonal but they were delish too!) The Chaluoas and those heavenly donut bites.. you cannot go wrong stopping here for breakie. I even downloaded the app and got free food options about my 3rd visit. PLUS, the workers at the window in the morning are always so pleasant here in our Desert Hot Springs restaurant. Nice jib, Team. Quiero Taco Bell! 🌮
Atmosphere: 5
Food: 5
Service: 5
To much homeless inside that’s#1 I order Mexican pizza got in drive thru got food poisoning that’s the only thing I ate had diarrhea and throwing up all day#2 The tostada itself taste it still
Atmosphere: 1
Food: 1
Service: 1
9-15-25 date
Guy who is working drive thru can’t even hear what’s he’s telling me at the drive thru .
Should speak louder. Ended up giving me a wrong order I didn’t even ask for. Bad time
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Food was good, but there were really creepy customers in the store. So we waited for our order and didn't dine in.
🔒BANKRUPT🔒
Atmosphere: 1
Food: 1
Service: 1
the employees are rude, the food is never on time, they tell customers that paid that they never paid even though they have a receipt to prove so. they barley give you enough time to eat your meal, sometimes they're telling customers to leave and they haven't even ate yet. customer service sucks. and they're so judgmental. their sofa machine doesn't work and they never want to give refills.
Atmosphere: 1
Food: 2
Service: 1
Very very slow service
Bad employees behavior
Service: 1
I ordered jalapeño fries they had me wait in the parking lot which I don't mind but after 15 min I went back in the drive thru to ask why I hadn't got my order an they right away told me to pull to the window an they gave me the wrong order
Atmosphere: 1
Food: 1
Service: 1
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