Ridiculous. The staff is so rude. He laughed out loud when I asked if there’s any choice not too sweet. It’s really scary that someone laughed out suddenly in front of you.
Service: 1
fiona Wang
Great icecream，great service，great owner，my kids favorite store
Atmosphere: 5
Food: 5
Service: 5
Mary Moya
We got ice cream on 8/17 at around 8:30pm and the two young ladies that assisted us were friendly and accommodating to my son’s allergies. We also went about a week ago during the night and again the two employees were friendly.
Atmosphere: 4
Food: 5
Service: 5
Stacy Grace
Horrible place! this is the worst store you can ever go to buy cakes. The owner is horrible too. Little portions of everything and intentionally filled with my cake with whipped cream. What a fraud
Radiant Mind
Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Charles Ojuri
Horrible experience. The owner is a cheat. Gave me half the quantity of ice cream ordered. Other Baskin-Robbins locations nearby are a lot better in service and manners. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
Maryann R
I grew up in Diamond Bar. Great service and the adorable server gave me plenty of ice cream. Will come back if I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Ray Zhong
The scoop is too small and expensive. I can’t believe it. Don’t come over there
Atmosphere: 1
Food: 1
Service: 1
Christine Jo
The worst Baskin Robbin’s, walked in and the owner had the lights off and smelled weird. That probably should have been a sign to go somewhere else but had a couple of kids with us and they were excited to get ice cream. They were out of all the popular flavors, out of cake cones, and the restrooms were out of order.
Atmosphere: 1
Food: 1
Service: 1
Lang jingyue
A rude and stingy ice cream stuff will only disappoint your children, and besides, their ice cream looks subpar.
Very little portion. Very dark environment. I will not be coming back. Very expensive. What a rip off! Cold Stone is much better.
Chanda
I’m so sick to my stomach on how the owner treated me and my two kids. He was highly unprofessional and offended my kids by telling them they weren’t going to get free ice cream since he was 90% sure we have been there before. For one, we never expected nor realized they were offering free ice cream to new customers. Two, we never stepped foot in that location whatsoever; three, we originally went in because my 16 year old wanted to apply for a job for the summer and lastly, he was super rude insulting me in front of customers. We walked out of there offended but I returned letting him know what he did was uncalled for and highly disturbing. I wanted an apology at the very least for the mockery he made of my kids but of course he laughed at me and told me to have a nice day! I don’t care how good their ice cream may be, I care about the service you provide and how you treat people period. We genuinely walked in there in awe of how nice this Baskin Robbin was and was shut down by a back handed comment by the owner “don’t act like you guys never been here cause you’re not getting free ice cream!”
Jack O
Lights are off during the business hours. The portion is way too small for a $10 double scoop ice-cream. Do not go to this store!
Atmosphere: 1
Food: 1
Service: 1
Vincent In LA
Scoop is air-corn and small.Kid sccop should be 2.5 oz each and regular scoop should be 4 oz .Icecream is good . However, it's evident that the operator is stingy, disappointing the children. We will go to another store.
Atmosphere: 2
Food: 1
Service: 1
Google user
Very nice new location with a large indoor seating area that is good for kids/families. Nice employees and fast service.
Ridiculous. The staff is so rude. He laughed out loud when I asked if there’s any choice not too sweet. It’s really scary that someone laughed out suddenly in front of you.
Service: 1
Great icecream，great service，great owner，my kids favorite store
Atmosphere: 5
Food: 5
Service: 5
We got ice cream on 8/17 at around 8:30pm and the two young ladies that assisted us were friendly and accommodating to my son’s allergies. We also went about a week ago during the night and again the two employees were friendly.
Atmosphere: 4
Food: 5
Service: 5
Horrible place! this is the worst store you can ever go to buy cakes. The owner is horrible too. Little portions of everything and intentionally filled with my cake with whipped cream. What a fraud
Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience. The owner is a cheat. Gave me half the quantity of ice cream ordered. Other Baskin-Robbins locations nearby are a lot better in service and manners. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
I grew up in Diamond Bar. Great service and the adorable server gave me plenty of ice cream. Will come back if I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
The scoop is too small and expensive. I can’t believe it. Don’t come over there
Atmosphere: 1
Food: 1
Service: 1
The worst Baskin Robbin’s, walked in and the owner had the lights off and smelled weird. That probably should have been a sign to go somewhere else but had a couple of kids with us and they were excited to get ice cream. They were out of all the popular flavors, out of cake cones, and the restrooms were out of order.
Atmosphere: 1
Food: 1
Service: 1
A rude and stingy ice cream stuff will only disappoint your children, and besides, their ice cream looks subpar.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very little portion. Very dark environment. I will not be coming back. Very expensive. What a rip off! Cold Stone is much better.
I’m so sick to my stomach on how the owner treated me and my two kids. He was highly unprofessional and offended my kids by telling them they weren’t going to get free ice cream since he was 90% sure we have been there before. For one, we never expected nor realized they were offering free ice cream to new customers. Two, we never stepped foot in that location whatsoever; three, we originally went in because my 16 year old wanted to apply for a job for the summer and lastly, he was super rude insulting me in front of customers. We walked out of there offended but I returned letting him know what he did was uncalled for and highly disturbing. I wanted an apology at the very least for the mockery he made of my kids but of course he laughed at me and told me to have a nice day! I don’t care how good their ice cream may be, I care about the service you provide and how you treat people period. We genuinely walked in there in awe of how nice this Baskin Robbin was and was shut down by a back handed comment by the owner “don’t act like you guys never been here cause you’re not getting free ice cream!”
Lights are off during the business hours. The portion is way too small for a $10 double scoop ice-cream. Do not go to this store!
Atmosphere: 1
Food: 1
Service: 1
Scoop is air-corn and small.Kid sccop should be 2.5 oz each and regular scoop should be 4 oz .Icecream is good . However, it's evident that the operator is stingy, disappointing the children. We will go to another store.
Atmosphere: 2
Food: 1
Service: 1
Very nice new location with a large indoor seating area that is good for kids/families. Nice employees and fast service.
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