Kristen has horrible customer service!! She needs to be retrained or get a different job! Yelling at your customers is crazy! Remember you have a job because of your customers. Pizza arrived late and cold. I will be contacting management and corporate to file a complaint.
Atmosphere: 1
Food: 1
Service: 1
Jiahuan Peng
The employees behind the counter were extremely rude toward me. When I was waiting to pick up my pizza at the pick-up area, the white woman employee told me not to get behind the counter even though I was visible behind it. When I told them this, she didn’t apologize but ignored me. This has happened once before too. Also, I ordered a 12-topping pizza, but the pizza had only 4 toppings on it.
Atmosphere: 1
Food: 1
Service: 1
陈炜昕
I ordered a pizza online at 5:30 PM, with a pickup time of 22-33 minutes. I arrived at 6:00 PM, and the staff told me it would be ready in five minutes. However, I didn’t get my order until 7:00 PM. Every time I asked, they kept saying “just a few more minutes.”
To make matters worse, when I tried to check if my pizza was even in the oven, someone claiming to be the manager refused to come out and instead rudely asked if I wanted a refund. When I raised my voice slightly so she could hear me, she accused me of “yelling” instead of actually addressing the issue.
Terrible service, complete disregard for customers, and no accountability. Would not recommend.
Atmosphere: 1
Service: 1
Ren Li
Two large pizzas with unlimited topping for 9.99. Is this all extra topping? ! ! If Domino can't afford it, don't play it, okay? Not worth the 9.99 at all
Atmosphere: 2
Food: 1
Service: 2
Jeff Alfaro
Know this! I like Domino's Pizza I always have, with that being said last night I ordered from Domino's and that shit sucked!!! Lil Cesars was better. That is all I have to say
Food: 1
Jason Yang
Incompetent and so so slow. Order an hour ahead if you can.
Atmosphere: 1
Food: 1
Service: 1
4641HECA
Girl was fast & made a great pizza
Atmosphere: 3
Food: 4
Service: 4
Ezio Auditore
This is the worst experience I ever had. I ordered a pizza at 5:30 and I came here 5:45 expecting to pick up my order. After waiting for about 10 minutes, I saw my order not processing but they are processing my order. I went up to them and asked if they are processing my order. They say they are under staff and very busy. After waiting for half an hour, they told me my order has been cancelled and they will have to remake my order. They keep coming up with excuses of something has happened and they couldn’t make my pizza. It’s been 1 hour and I am still waiting for my order. I understand that it can be busy, but this is an extremely horrible experience. I only order one pizza and that should never take longer than one hour… they make me wait all this time and they still giving me attitude of how busy they are…
They even made my order wrong this is beyond pathetic
Atmosphere: 1
Food: 1
Service: 1
AARON CHU
WORST pizza place ever! Kelsey and the female manager was very rude with the worst pizza and no one was assisting me! They lie to customers!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
David Buchanan
Don't walk in and order. Treat badly and charge way more than the online prices!! Don't understand why. Walk in customers are as important as On-line!
Food good said it was New York pizza it was New York pizza thin crust made fresh daily made with only water salt yeast I don't if made daily daugh as goo's taste lije more regular NY better nasty Diamons Pizza hut
Atmosphere: 3
Food: 3
Service: 3
Joseph Clingenpeel
Rude and down right hostile delivery driver. Some older dude in a silver Honda all busted up and such. Gotten him a couple times and everytime has a nasty attitude and always likes to start arguments up to the point of near physical altercations. I don't know what kind of screenings they do to hire their employees, but they need to do better.
Service: 1
Tammy Neu
I placed an on line order for delivery. The pizza was scheduled to arrive in 15-25 minutes later. The tracker showed the driver was "pulling up" at about the 25 minute mark. I waited and waited and then all of a sudden it changed to "delivered". Unfortunately, it wasn't delivered to me! I called the store and they said the driver left it "out front". Nope, no pizza on my doorstep. Then they couldn't get a hold of the driver. All that to say I am done! I have been a long term customer but no more! Why is the driver not able to call the customer if they can't find the location? And if they call the store then why doesn't the store call the customer? There is no excuse! Horrible customer service.
Service: 1
Nina Arita
The young staff at this location are always friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
PMK
We placed an order early morning for 11am pick up and when we went in they didn’t even have our order. The 2 employees didn’t even acknowledge us when we walked in. After waiting some time I asked what the status was and the reply was “ we are very busy and it’s gonna be a while” I tried to explain we places the order early morning for 11am pickup because it’s for a school event but they said “yeah it’s only 2 of us and we are very busy” terrible service. Will never order from here. We’ll order from Brea which is so much faster and great service.
Kristen has horrible customer service!! She needs to be retrained or get a different job! Yelling at your customers is crazy! Remember you have a job because of your customers. Pizza arrived late and cold. I will be contacting management and corporate to file a complaint.
Atmosphere: 1
Food: 1
Service: 1
The employees behind the counter were extremely rude toward me. When I was waiting to pick up my pizza at the pick-up area, the white woman employee told me not to get behind the counter even though I was visible behind it. When I told them this, she didn’t apologize but ignored me. This has happened once before too. Also, I ordered a 12-topping pizza, but the pizza had only 4 toppings on it.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza online at 5:30 PM, with a pickup time of 22-33 minutes. I arrived at 6:00 PM, and the staff told me it would be ready in five minutes. However, I didn’t get my order until 7:00 PM. Every time I asked, they kept saying “just a few more minutes.”
To make matters worse, when I tried to check if my pizza was even in the oven, someone claiming to be the manager refused to come out and instead rudely asked if I wanted a refund. When I raised my voice slightly so she could hear me, she accused me of “yelling” instead of actually addressing the issue.
Terrible service, complete disregard for customers, and no accountability. Would not recommend.
Atmosphere: 1
Service: 1
Two large pizzas with unlimited topping for 9.99. Is this all extra topping? ! ! If Domino can't afford it, don't play it, okay?
Not worth the 9.99 at all
Atmosphere: 2
Food: 1
Service: 2
Know this! I like Domino's Pizza I always have, with that being said last night I ordered from Domino's and that shit sucked!!! Lil Cesars was better. That is all I have to say
Food: 1
Incompetent and so so slow. Order an hour ahead if you can.
Atmosphere: 1
Food: 1
Service: 1
Girl was fast & made a great pizza
Atmosphere: 3
Food: 4
Service: 4
This is the worst experience I ever had. I ordered a pizza at 5:30 and I came here 5:45 expecting to pick up my order. After waiting for about 10 minutes, I saw my order not processing but they are processing my order. I went up to them and asked if they are processing my order. They say they are under staff and very busy. After waiting for half an hour, they told me my order has been cancelled and they will have to remake my order. They keep coming up with excuses of something has happened and they couldn’t make my pizza. It’s been 1 hour and I am still waiting for my order. I understand that it can be busy, but this is an extremely horrible experience. I only order one pizza and that should never take longer than one hour… they make me wait all this time and they still giving me attitude of how busy they are…
They even made my order wrong this is beyond pathetic
Atmosphere: 1
Food: 1
Service: 1
WORST pizza place ever! Kelsey and the female manager was very rude with the worst pizza and no one was assisting me! They lie to customers!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Don't walk in and order. Treat badly and charge way more than the online prices!! Don't understand why. Walk in customers are as important as On-line!
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Food good said it was New York pizza it was New York pizza thin crust made fresh daily made with only water salt yeast I don't if made daily daugh as goo's taste lije more regular NY better nasty Diamons Pizza hut
Atmosphere: 3
Food: 3
Service: 3
Rude and down right hostile delivery driver. Some older dude in a silver Honda all busted up and such. Gotten him a couple times and everytime has a nasty attitude and always likes to start arguments up to the point of near physical altercations. I don't know what kind of screenings they do to hire their employees, but they need to do better.
Service: 1
I placed an on line order for delivery. The pizza was scheduled to arrive in 15-25 minutes later. The tracker showed the driver was "pulling up" at about the 25 minute mark. I waited and waited and then all of a sudden it changed to "delivered". Unfortunately, it wasn't delivered to me! I called the store and they said the driver left it "out front". Nope, no pizza on my doorstep. Then they couldn't get a hold of the driver. All that to say I am done! I have been a long term customer but no more! Why is the driver not able to call the customer if they can't find the location? And if they call the store then why doesn't the store call the customer? There is no excuse! Horrible customer service.
Service: 1
The young staff at this location are always friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
We placed an order early morning for 11am pick up and when we went in they didn’t even have our order. The 2 employees didn’t even acknowledge us when we walked in. After waiting some time I asked what the status was and the reply was “ we are very busy and it’s gonna be a while” I tried to explain we places the order early morning for 11am pickup because it’s for a school event but they said “yeah it’s only 2 of us and we are very busy” terrible service. Will never order from here. We’ll order from Brea which is so much faster and great service.
Atmosphere: 1
Food: 1
Service: 1
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