Stopped in for a quick Ultimate breakfast sandwich. Quick service, great food at a competitive price!? Good job Jack!
Food: 5
Service: 5
Jennifer Licano
Not to happy with inside dining. Take out is much better...it's crazy tho bc only when the employees feel like it they'll make the shakes but for the most part they ALWAYS say "SORRY OUR MACHINE IS DOWN RIGHT NOW" FOR a fast food place open all night the shake machine is alwwaaayyyys down.... ?
came here a little bit ago their was one care ahead and we payed on the app they told us to pull up ahead and we can get our food their and we waited i believe 15 or maybe even 20+ minutes to get our food we ordered 6 tacos and not only did we have to wake 15+ mins with only one car ahead the food i got was cold this is unexpectable
Betty Porter
Awesome customer service.Vegetarian options: Eggs Rolls exceptional for the cost.
Atmosphere: 5
Food: 5
Service: 5
David Lanier
Kind of
Atmosphere: 4
Food: 4
Service: 4
Elvin Chen
The fries are okay but the burgers are pretty good. The service is always annoyed and they mess up your order all the time. There is a young Asian boy who has a bad attitude. I rarely give out one star reviews but this place goes over the edge.Edit: they reviewed me but they copied and pasted that same customer review thing to a lot of the one stars.Vegetarian options: There are no vegetarian optionsDietary restrictions: If you ask for something changed they will get mad even if you have an allergy.Parking: There are a lot of parking spacesKid-friendliness: There are kid meals for kids.Wheelchair accessibility: There is one ramp for wheel accessibility.
Atmosphere: 1
Food: 4
Service: 1
Jin Lee
The eggshells on the breakfast menu are chewed in my mouth.
E. C.
Its above average on everything..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jumbo Jack
Rmcast55
I honestly believe the staff put in great efforts for their customers here for the night shift. The food was decent, but my fries however seemed not warm but that's ok everything else was great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sourdough Jack, Chicken Sandwich, Two Tacos
Michael Licursi
Keep in mind when arriving near closing time they may already be closed , they consistently close whenever they want to. Up to an hour early. Food is always wrong too
The dining room says they’re open til 10, showed up around 6pm and was rudely told they were closed inside and to go through the drive through. Luckily In n out was down the street and got better customer service and food.
Atmosphere: 1
Service: 1
D Singh
Food looked like it was prepared in a rush - all sloppy. It’s took us literally 27 mins to get thru the drive thru for me and my family. Save your self some time and head out to McDonalds or Habit which is on the other side of Diamond Bar.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Mickey L.
Like most fast food places this place is chronically understaffed. The staff however genuinely wanted to help and made the best of the hand they were given. Becareful with the online orders, per the staff here they receive the orders but the names do not link properly. Therefore you have to wait for someone to confirm your name and to get your order labeled to get it to you. It seems that this is a Jack In the Box problem and not a location problem, so be prepared to wait more for your online orders. Taste is pretty standard for Jack in the Box.Overall wouldn't recommend coming for fast food as there are so many other options.
Phoenix Trails
I was with my Lyft driver so we made a pit stop to grab some food, I was patient but two patient my driver noticed how long it was taking, I felt bad cuz it literally took approximately 25 to 30 minutes to have our food served to us. I did not appreciate the behavior of the employees who actually stood at the register with a customer and their phones out at the register, I wanted was to get some food but I did see the cars going through and receiving their food it wasn't quite sure why the food was delayed for walking in for service. So it was a very bad experience therefore the food didn't even satisfy or help the system left me hungry
Stopped in for a quick Ultimate breakfast sandwich. Quick service, great food at a competitive price!? Good job Jack!
Food: 5
Service: 5
Not to happy with inside dining. Take out is much better...it's crazy tho bc only when the employees feel like it they'll make the shakes but for the most part they ALWAYS say "SORRY OUR MACHINE IS DOWN RIGHT NOW" FOR a fast food place open all night the shake machine is alwwaaayyyys down.... ?
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Seasoned Curly Fries, Fries, Grilled Chicken Sandwich
came here a little bit ago their was one care ahead and we payed on the app they told us to pull up ahead and we can get our food their and we waited i believe 15 or maybe even 20+ minutes to get our food we ordered 6 tacos and not only did we have to wake 15+ mins with only one car ahead the food i got was cold this is unexpectable
Awesome customer service.Vegetarian options: Eggs Rolls exceptional for the cost.
Atmosphere: 5
Food: 5
Service: 5
Kind of
Atmosphere: 4
Food: 4
Service: 4
The fries are okay but the burgers are pretty good. The service is always annoyed and they mess up your order all the time. There is a young Asian boy who has a bad attitude. I rarely give out one star reviews but this place goes over the edge.Edit: they reviewed me but they copied and pasted that same customer review thing to a lot of the one stars.Vegetarian options: There are no vegetarian optionsDietary restrictions: If you ask for something changed they will get mad even if you have an allergy.Parking: There are a lot of parking spacesKid-friendliness: There are kid meals for kids.Wheelchair accessibility: There is one ramp for wheel accessibility.
Atmosphere: 1
Food: 4
Service: 1
The eggshells on the breakfast menu are chewed in my mouth.
Its above average on everything..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jumbo Jack
I honestly believe the staff put in great efforts for their customers here for the night shift. The food was decent, but my fries however seemed not warm but that's ok everything else was great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sourdough Jack, Chicken Sandwich, Two Tacos
Keep in mind when arriving near closing time they may already be closed , they consistently close whenever they want to. Up to an hour early. Food is always wrong too
Restaurantji Recommends
Great people! Large open space.
Atmosphere: 5
Food: 5
Service: 5
The dining room says they’re open til 10, showed up around 6pm and was rudely told they were closed inside and to go through the drive through. Luckily In n out was down the street and got better customer service and food.
Atmosphere: 1
Service: 1
Food looked like it was prepared in a rush - all sloppy. It’s took us literally 27 mins to get thru the drive thru for me and my family. Save your self some time and head out to McDonalds or Habit which is on the other side of Diamond Bar.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Like most fast food places this place is chronically understaffed. The staff however genuinely wanted to help and made the best of the hand they were given. Becareful with the online orders, per the staff here they receive the orders but the names do not link properly. Therefore you have to wait for someone to confirm your name and to get your order labeled to get it to you. It seems that this is a Jack In the Box problem and not a location problem, so be prepared to wait more for your online orders. Taste is pretty standard for Jack in the Box.Overall wouldn't recommend coming for fast food as there are so many other options.
I was with my Lyft driver so we made a pit stop to grab some food, I was patient but two patient my driver noticed how long it was taking, I felt bad cuz it literally took approximately 25 to 30 minutes to have our food served to us. I did not appreciate the behavior of the employees who actually stood at the register with a customer and their phones out at the register, I wanted was to get some food but I did see the cars going through and receiving their food it wasn't quite sure why the food was delayed for walking in for service. So it was a very bad experience therefore the food didn't even satisfy or help the system left me hungry
Atmosphere: 1
Food: 3