Jack In The Box
20965 Golden Springs Dr, Diamond Bar
(909) 595-1414
Recent Reviews
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Closes at 9pm and I got in the drive-thru at 845pm and they told me that they were closed and to go somewhere else. Not even a sorry..
I've given this place too many chances these past few months. The quality of the food, the wait time, and customer service is absolute cheeks. I'm done with this location after being served bad chicken that made me sick. They just don't care how they cook anything at this location and I can hear all of their cooking timers going off the past few times I've come here.
This is the worst drive through place! Super slow and the drive through speaker is not working properly. Too many noises and they keep you waiting for a long while before taking your order. With super noisy speaker, it is hard to communicate at all.
Bought a Fajita Pita, on my way home, just to find that the bread was very hard!! Could not eat it! Very disappointing! Will not go back!!
This Jack in the box usually closes earlier than they have stated on the website and it closes early on Sundays. Usually by 4:30 it's already closed. During the weekdays they usually only have one person working here, and it's a very nice and patient older lady who is usually taking and making the orders by herself. Overall, I would have rated this specific Jack in the box a 1 star if it was not for that lady that is usually in there by herself. She's the one keeping this Jack in the box in business with returning customers.
Super slow. Good luck understanding them through the drive thru speaker. Fix it.
Uhhhh. . I don't even remember going. But it's usually ok. Oh, wait, this location didn't have the jalapeno poppers, and I think it didn't have shakes.
Tried for the first times. The food taste like submerging in a cooking oil that never changed. The oil they use make people sick. Me and my father got upset stomach after the lunch. Their kitchen management need to be change their cleaning.
Received order complete and accurate
Lobby closed due to pandemic, won’t answer phone and their drive thru won’t let me order on foot even tho vehicle won’t fit due to clearance
Restaurantji Recommends
Service good, staff courteous, sourdough burger ok but boring.
I found this to be a really great Jack in the Box really great servers very nice pleasant quick would you order I work for Caltrans so I'm on the road all the time it's nice to find a fast food that is actually fast and pleasant workers I will return I suggest anybody in the area stop by you'll be happy everybody's friendly they try to get you order right and back to you as fast as possible Norwalk Raider out
The dining room is still closed. You have to have a car.I was supposed to meet a friend there. We met at Barro's Pizza, across the street, they had fountain drinks there.
I went to this Jack's because the one at Colima & Nogales messed up our order. This one got it right.
waited 15 minutes in drive thru
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