Jack In The Box

20965 Golden Springs Dr, Diamond Bar
(909) 595-1414

Recent Reviews

Steven M.

Closes at 9pm and I got in the drive-thru at 845pm and they told me that they were closed and to go somewhere else. Not even a sorry..

Juan A.

This restaurants( all Jack in The Box in general) are getting so expensive and with horrible quality food. I remember when I used to love Jack in The Box, they had good prices and good food, those days are gone. They are greedy and this greed is going to drive them out of business. I can see it, now the restaurants are emptier that a few years ago.I WILL NEVER GO TO JACK IN THE BOX.

Melbear Pigflamingo

I've given this place too many chances these past few months. The quality of the food, the wait time, and customer service is absolute cheeks. I'm done with this location after being served bad chicken that made me sick. They just don't care how they cook anything at this location and I can hear all of their cooking timers going off the past few times I've come here.

Fizzah R.

Usually this Jack in Box is always good and everything we get no complaints. This is the 2nd time I got burnt jalapeño poppers..

Tony Lu

This is the worst drive through place! Super slow and the drive through speaker is not working properly. Too many noises and they keep you waiting for a long while before taking your order. With super noisy speaker, it is hard to communicate at all.

Lily C.

Wow for a fast food restaurant it's always a 30-45min wait like WTH it's been like this for months if not years and now I'm late for my daughter's class 35mins today wtf only one car In front and was already waiting Now got my order and its wrong !!

Mabel S.

I wouldn't say it's the best out of all Jacks, but their food is very fresh and hot (complements to the cook). The service is a little slow, however I usually have everything I ordered and the girl with blue hair was very nice and checked if I ordered everything right.

Jean W.

I just bought a supreme croissant and it has big mold on the bun. Unfortunately I just took a bite that's why it tasted sour......ewwwwwww! You ruin my good mood in the morning. Manager of this location please get in touch with me cuz I need a full refund!!!!!!!!

corinne navarrete

Bought a Fajita Pita, on my way home, just to find that the bread was very hard!! Could not eat it! Very disappointing! Will not go back!!

Karen Lopez

This Jack in the box usually closes earlier than they have stated on the website and it closes early on Sundays. Usually by 4:30 it's already closed. During the weekdays they usually only have one person working here, and it's a very nice and patient older lady who is usually taking and making the orders by herself. Overall, I would have rated this specific Jack in the box a 1 star if it was not for that lady that is usually in there by herself. She's the one keeping this Jack in the box in business with returning customers.

Kristen Varju

Super slow. Good luck understanding them through the drive thru speaker. Fix it.

sandra santana

Uhhhh. . I don't even remember going. But it's usually ok. Oh, wait, this location didn't have the jalapeno poppers, and I think it didn't have shakes.

Tiare A.

I honestly wouldn't even bother going to this location anymore because they never seem to have anybody working there or seem to be open. Even though it says open till 9 o'clock been there many times when no one's actually working until nine. I think their hours are really random right now

Angelica H.

Showed up 10 mins before closing and they said they closed early cause short staff yet they have 3 people on the foor lol whatever

David Tang

Tried for the first times. The food taste like submerging in a cooking oil that never changed. The oil they use make people sick. Me and my father got upset stomach after the lunch. Their kitchen management need to be change their cleaning.

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