I paid double Tuna and tips, but I got one of small footlong I ever got! Never ever come again
Atmosphere: 1
Food: 1
Service: 1
Jennifer H
Highly recommend this Subway location. The lady in the morning makes good sandwiches. Bread is soft and vegetables are fresh . Quality and consistency.
Atmosphere: 5
Food: 5
Service: 5
H Z
This young lady working at this subway, had a rude attitude towards us. Today, when we went to get subway, we ordered online. We saw the person in front of us was done with her order, and we saw her making the next order on a receipt, I asked her politely if that order was ours twice, but she ignored us. On the third time I asked, she said, in a rudely manner, “I don’t know? You can have a seat.” I asked her if the order had tuna in it, and she said yes. I asked her if she could toast it, but she said, “No you have to order that on the app, and it would be extra money.” She could’ve told me in a polite tone, because maybe I didn’t see it. After, I thought that either way, whether it was extra money or not, she could’ve toasted it and I would pay extra money for it like she listed. I thought they recently changed the policy, that toasting the bread would cost extra money. The last time when I went to this same subway, I put a note, if I could have the bread toasted, she didn’t even do it. Therefore, after my order, I went home. I checked on my Subway app to see if the policy changed because apparently toasting bread costs more money now. I checked it, and it was the same cost, it wasn’t even extra money. Overall, this young lady working here was rude and didn’t talk in a polite tone.
Atmosphere: 1
Food: 4
Service: 1
Mike Atallah
Good food, good staff, and great service.
Atmosphere: 3
Food: 3
Service: 5
Tony Djingga
Two women are so rude. Not nice .. I came into the store with happy feelings. I'm asking if I want to order the sandwich with the coupon. $19 for 3 foot long and the woman said it's only for right scren menu (6inch) then I said other stores let me use this coupon with footlong menu . And another woman worker answer me with very not nice. YOU CAN JUST GO TO THE OTHERS STORE CAN GIVE YOU THAT OFFER. but finally after argue with them they let me use the coupon. . but ridiculous. The tuna sandwich they gave with very little and thin the tuna... I hope headquarter of Subway could do investigate and check the camera store what conversation of us
Service: 1
Alan David
Very expensive
Atmosphere: 4
Food: 5
Service: 4
John Lin
Debbie and Lydia were wonderful. Good services, will get my sandwichs from them as soften as possible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Brian Zepeda
Features: Friendly staff and very clean in general.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Auntie Anne's Footlong Pretzel
Dine in: Yes
Outdoor seating: No
Takeout: Yes
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I walked into the establishment with a smile, ready to place my order, but I was met with scowls from the two women working there. Despite being the only customer present, I was ignored for an uncomfortably long time. Eventually, I approached the register and took out my card, hoping to finally be acknowledged. When I was asked what I wanted, I requested a breakfast sausage and egg sandwich, only to be informed that they didn't have sausage. I then inquired about their available options, and they mentioned steak and bacon. Opting for steak, I proceeded to pay, the employee handling my transaction abruptly walked away, leaving me standing there in need of my receipt. Due to recent knee injuries, I was experiencing discomfort and urgently needed to sit down. After mustering the courage to request my receipt, it was finally provided, though I felt it should have been given to me immediately after payment.The overall atmosphere felt off, with the sandwich maker repeatedly asking the cashier what I wanted on my sandwich, as if she couldn't directly communicate with me. Furthermore, I couldn't help but notice the stark difference in treatment when a white Latino customer entered. Both employees warmly greeted and engaged with them, while I felt neglected and dismissed.This experience left me questioning whether my skin color influenced the poor treatment I received. Regardless of the reason, such behavior is unacceptable. I expect better customer service and inclusivity from any establishment. If this issue isn't addressed and rectified, I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Kathy Westwood
Our sandwich artist team was so professional! It is refreshing to see a team work like a team and provide top notch service! We will drive the extra distance to get our subway sandwiches at this location!
Got cut short 2" and tough to communicate with employee with the music so loud. So I gave 5 stars for the atmosphere IF I was at a bar!
Atmosphere: 5
Food: 1
Service: 3
cristina rodriguez
Terrible service, it seemed like I was begging for a sandwich, the employee didn't want to put mayonnaise, mustard, oil or vinegar on the sandwiches, he just said he didn't have any yet when I was looking at the jars in front, the employee seemed to be upset about having to take care of us, we will definitely not go to that store again, it's a shame because the others always treat us very well
Atmosphere: 1
Food: 2
Service: 1
Aidan Chen
Food was good but workers are inexperienced and stingy. Cucumbers sitting there with frost on it. Other than that tastes like any other subway. Not too
Atmosphere: 4
Food: 4
Service: 4
Nikole Brigitte
I just arrived to place my order, and they are supposed to close at 9:00pm and it is already closed and it is 7:20 when I arrive at the store. The girl answered me reluctantly, and it's a shame because he is very rich.
Andy Hardy
I live in Diamond Bar, California and the Subway near my house. The address is 155 S Diamond Bar Blvd Unit F, Diamond Bar, CA 91765I work and night so on my way to work about 8:45 pm I pulled into the parking lot and the store was complete dark as if they had been closed for awhile. The store hours posted and online says they open at 8:00 am and close at9:00 pm. The next on Thursday 3/16/23 I went by earlier at 8:30 pm the lights were on and I walked into the store and the team member said, "I'm sorry but we are closed" I said the door is open and your sign says you close a 9:00 pm and it's only 8:s0. She said "My manager said that we can close at 8:00 pm as she was making a sandwich. I as if you are close, you're making a sandwich. She said, "I'm making a sandwich for myself. I asked for the corporate number and she said, "You can go online!" I will never visit this location again.
I paid double Tuna and tips, but I got one of small footlong I ever got! Never ever come again
Atmosphere: 1
Food: 1
Service: 1
Highly recommend this Subway location. The lady in the morning makes good sandwiches. Bread is soft and vegetables are fresh . Quality and consistency.
Atmosphere: 5
Food: 5
Service: 5
This young lady working at this subway, had a rude attitude towards us. Today, when we went to get subway, we ordered online. We saw the person in front of us was done with her order, and we saw her making the next order on a receipt, I asked her politely if that order was ours twice, but she ignored us. On the third time I asked, she said, in a rudely manner, “I don’t know? You can have a seat.” I asked her if the order had tuna in it, and she said yes. I asked her if she could toast it, but she said, “No you have to order that on the app, and it would be extra money.” She could’ve told me in a polite tone, because maybe I didn’t see it. After, I thought that either way, whether it was extra money or not, she could’ve toasted it and I would pay extra money for it like she listed. I thought they recently changed the policy, that toasting the bread would cost extra money. The last time when I went to this same subway, I put a note, if I could have the bread toasted, she didn’t even do it. Therefore, after my order, I went home. I checked on my Subway app to see if the policy changed because apparently toasting bread costs more money now. I checked it, and it was the same cost, it wasn’t even extra money. Overall, this young lady working here was rude and didn’t talk in a polite tone.
Atmosphere: 1
Food: 4
Service: 1
Good food, good staff, and great service.
Atmosphere: 3
Food: 3
Service: 5
Two women are so rude. Not nice .. I came into the store with happy feelings. I'm asking if I want to order the sandwich with the coupon. $19 for 3 foot long and the woman said it's only for right scren menu (6inch) then I said other stores let me use this coupon with footlong menu . And another woman worker answer me with very not nice. YOU CAN JUST GO TO THE OTHERS STORE CAN GIVE YOU THAT OFFER. but finally after argue with them they let me use the coupon. . but ridiculous. The tuna sandwich they gave with very little and thin the tuna... I hope headquarter of Subway could do investigate and check the camera store what conversation of us
Service: 1
Very expensive
Atmosphere: 4
Food: 5
Service: 4
Debbie and Lydia were wonderful. Good services, will get my sandwichs from them as soften as possible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Features: Friendly staff and very clean in general.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Auntie Anne's Footlong Pretzel Dine in: Yes Outdoor seating: No Takeout: Yes
I walked into the establishment with a smile, ready to place my order, but I was met with scowls from the two women working there. Despite being the only customer present, I was ignored for an uncomfortably long time. Eventually, I approached the register and took out my card, hoping to finally be acknowledged. When I was asked what I wanted, I requested a breakfast sausage and egg sandwich, only to be informed that they didn't have sausage. I then inquired about their available options, and they mentioned steak and bacon. Opting for steak, I proceeded to pay, the employee handling my transaction abruptly walked away, leaving me standing there in need of my receipt. Due to recent knee injuries, I was experiencing discomfort and urgently needed to sit down. After mustering the courage to request my receipt, it was finally provided, though I felt it should have been given to me immediately after payment.The overall atmosphere felt off, with the sandwich maker repeatedly asking the cashier what I wanted on my sandwich, as if she couldn't directly communicate with me. Furthermore, I couldn't help but notice the stark difference in treatment when a white Latino customer entered. Both employees warmly greeted and engaged with them, while I felt neglected and dismissed.This experience left me questioning whether my skin color influenced the poor treatment I received. Regardless of the reason, such behavior is unacceptable. I expect better customer service and inclusivity from any establishment. If this issue isn't addressed and rectified, I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Our sandwich artist team was so professional! It is refreshing to see a team work like a team and provide top notch service! We will drive the extra distance to get our subway sandwiches at this location!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got cut short 2" and tough to communicate with employee with the music so loud. So I gave 5 stars for the atmosphere IF I was at a bar!
Atmosphere: 5
Food: 1
Service: 3
Terrible service, it seemed like I was begging for a sandwich, the employee didn't want to put mayonnaise, mustard, oil or vinegar on the sandwiches, he just said he didn't have any yet when I was looking at the jars in front, the employee seemed to be upset about having to take care of us, we will definitely not go to that store again, it's a shame because the others always treat us very well
Atmosphere: 1
Food: 2
Service: 1
Food was good but workers are inexperienced and stingy. Cucumbers sitting there with frost on it. Other than that tastes like any other subway. Not too
Atmosphere: 4
Food: 4
Service: 4
I just arrived to place my order, and they are supposed to close at 9:00pm and it is already closed and it is 7:20 when I arrive at the store. The girl answered me reluctantly, and it's a shame because he is very rich.
I live in Diamond Bar, California and the Subway near my house. The address is 155 S Diamond Bar Blvd Unit F, Diamond Bar, CA 91765I work and night so on my way to work about 8:45 pm I pulled into the parking lot and the store was complete dark as if they had been closed for awhile. The store hours posted and online says they open at 8:00 am and close at9:00 pm. The next on Thursday 3/16/23 I went by earlier at 8:30 pm the lights were on and I walked into the store and the team member said, "I'm sorry but we are closed" I said the door is open and your sign says you close a 9:00 pm and it's only 8:s0. She said "My manager said that we can close at 8:00 pm as she was making a sandwich. I as if you are close, you're making a sandwich. She said, "I'm making a sandwich for myself. I asked for the corporate number and she said, "You can go online!" I will never visit this location again.
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