After they remodeled from the car accident, they no longer sell orange chicken or tilapia. So I no longer eat here anymore.
Atmosphere: 1
Food: 1
Service: 5
Ray Sanchez
Did a drive through order.Got a beef kids meal, when I opened the kids meal it was 3-4 pieces of cabbage, one small broccoli a bunch of "dry" not steamed rice!The worse part is that it was a very small portion of extremely dry beef, no onions at all just ridiculous dry beef.You need to tell whoever is cooking to do their job correctly. Don't just throw food in the container just because it's a kids meal.This location was closed for a long time and I thought they had upgraded their cooking but I am extremely disappointed ☹️.I can't believe I just waisted my time and money....Service was good ??Cooking below ? poor.
Food: 1
Service: 3
Elizabeth Valdez
The last time I purchased a meal from this place, the vegetables had enough salt to kill a horse! It was the worst.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Gyoza, Chicken Teriyaki
Albert (The Omega Man)
Food is fresh and tasty.Service was fast.Staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tilapia and Veggies Bowl, Combo Bowl, Gyoza, Chicken Teriyaki, Steak, Tokyo Fried Chicken, Sweet & Sour Sauce, Flan, Beef Bowl with Veggies
baselaya martinez
I came today and was serviced by a older woman in drive , the receipt said Ioana, first I was very rushed in drive thru and she was very rude ; even though I seen I was the only car at the time then pulled up to the window and was rushed as well . After I was rushed I got home with my family to eat and I had not received my Tokyo Fried Chicken that she suggested and forgot to put in my bag . Maybe just work on slowing down and giving accurate , polite service .
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Teriyaki Chicken Steak and Veggies
Zion Sanderson
I’ve gone here like five times and had them mess up my order and went home and had items that I paid for that were missing. so in my opinion, I had the worst experience ever and regret ever going to this Yoshinoya. worst customer service! only two of the workers including the manager, was cool with me, and another worker was cool. the rest of the employees were not very helpful or friendly and always mess up the orders and are rude to me when I go back asking for items that I paid for. I feel that I should be compensated for this. I continue to eat there because the food is so good! but the service from the employees is horrible!! I mean the last 5 orders in a row from them were missing food. The worst one of those orders was actually an online order I was picking up to deliver for my job with Uber eats delivery. I waited inside the restaurant while they took about 40 minutes getting it ready and watched the manager go back and forth with another employee who kept mixing items up and forgetting things. I was shocked at how bad the employee kept making mistakes and was so glad to finally get out of there with the right items. My customer was worried about the wait but I handled it and they ended up being cool. It’s a constant turn-over of new people working there every time I go for food. No wonder things are never right, they don’t last long enough for proper training!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: lg Teriyaki Chicken Bowl
francisco l.
We arrive at 6:30 pm on the 1-24-2024 we noticed the front girl taking the order look very tired of doing nothing,,,,she had a attitude and she mention to us,that she was tired and wey we're that last order that she was taking,,,,we justo walk away.....
Service: 1
Johnny Vizcarra
MMm, This place is my first time eating here and the food is so delicious. I never tried Japanese food and this is my first time trying it's so good like Chinese food. ? ???
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Teriyaki Chicken Steak and Veggies, Tilapia and Veggies Bowl, Combo Bowl, Chicken Teriyaki, Oven Roasted Chicken
This Yoshinoya location is very inconsistent with what they offer . On multiple occasions they have run out of noodles / boba / sweet and sour sauce for the egg rolls and or forget to make my order as requested ( Regular chicken instead of habanero , just rice when i asked for half and half Noodles and paid the dollar extra) It's not a one off thing , it's every other visit. The food itself is great but getting the wrong order isn't.
Atmosphere: 3
Food: 3
Service: 2
Kai AKA August Angeles
I wish I could rate them ZERO stars.I also wish I would've read these reviews before trying and FAILING TWICE to eat here.Last Saturday, I brought my family here to try to eat after Disneyland. We got here over an hour before Google said it closed, and over 2 hours before the closing time that's stated on the door. I get to the door and it's locked. There's a girl in there sweeping, and she looks right at me but ignores me. So I knock and she rolls her eyes and yells that they're closed.I notice 3 cars in the drive-thru, so I get back in the car and get in the line. After the 1st car pulls forward, the next 2 stop at the speaker, then immediately start to drive off.When we get to the speaker, the girl bluntly said "We don't have any food left". That's it! No apologies, not even an apologetic tone.The exact same thing happened at this location back in October of this year, except they told us rudely that they were out of food as we reached the door, which was again locked well before closing time.We live in Vegas but I'm from Southern California, and I had fond memories of Yoshinoya, which I wanted to share with my son and fiancé, who both have never had them.But after dealing with these employees attitudes (pretty sure it's the same girls, and I say girls because they didn't behave like adults that have paying jobs would) I will never try again, not even at a different location, because these 2 bad experiences just turned my family off from even wanting to try Yoshinoya at all.
Atmosphere: 1
Service: 1
Jose Angon
I got bool combo very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Steak and Veggies, Combo Bowl
Kristopherson X
Would give this place 0 stars if I could they are always rude here and for what? Since I walked in the stuff fully ignored us for at least 5 minutes while my brother with special needs was pacing because they took so long to address us. There was only one customer in restaurant who was waiting they were not extremely busy, and the staff were literally watching us. ignoring us and conversing amongst each other. Even as we went as far as to say excuse me to get their attention so many times, they just ignored us! Literally looked dead at us and ignored us, said nothing at all. They are always rude in the drive through and never give good customer service every time I come here but this is just ridiculous. dont waste your money here. Looks nice on the outside but this place is the worst in the plaza. I hope they change this restaurant to something else soon.
Atmosphere: 1
Food: 1
Service: 1
Joyce Tseng
I’ve tried to order food from here from their app three times throughout this year. Every time I am here, they always let me wait for more than 10 min after their promised ready time. It’s not even on the busy hours. So if you want to order here, just don’t do app orders. Because when I was there waiting, 4-5 customer before me already got their food and left. I’ve remind the staff three times yet this still happen. I will not pay my visit again.
After they remodeled from the car accident, they no longer sell orange chicken or tilapia. So I no longer eat here anymore.
Atmosphere: 1
Food: 1
Service: 5
Did a drive through order.Got a beef kids meal, when I opened the kids meal it was 3-4 pieces of cabbage, one small broccoli a bunch of "dry" not steamed rice!The worse part is that it was a very small portion of extremely dry beef, no onions at all just ridiculous dry beef.You need to tell whoever is cooking to do their job correctly. Don't just throw food in the container just because it's a kids meal.This location was closed for a long time and I thought they had upgraded their cooking but I am extremely disappointed ☹️.I can't believe I just waisted my time and money....Service was good ??Cooking below ? poor.
Food: 1
Service: 3
The last time I purchased a meal from this place, the vegetables had enough salt to kill a horse! It was the worst.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Gyoza, Chicken Teriyaki
Food is fresh and tasty.Service was fast.Staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tilapia and Veggies Bowl, Combo Bowl, Gyoza, Chicken Teriyaki, Steak, Tokyo Fried Chicken, Sweet & Sour Sauce, Flan, Beef Bowl with Veggies
I came today and was serviced by a older woman in drive , the receipt said Ioana, first I was very rushed in drive thru and she was very rude ; even though I seen I was the only car at the time then pulled up to the window and was rushed as well . After I was rushed I got home with my family to eat and I had not received my Tokyo Fried Chicken that she suggested and forgot to put in my bag . Maybe just work on slowing down and giving accurate , polite service .
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Teriyaki Chicken Steak and Veggies
I’ve gone here like five times and had them mess up my order and went home and had items that I paid for that were missing. so in my opinion, I had the worst experience ever and regret ever going to this Yoshinoya. worst customer service! only two of the workers including the manager, was cool with me, and another worker was cool. the rest of the employees were not very helpful or friendly and always mess up the orders and are rude to me when I go back asking for items that I paid for. I feel that I should be compensated for this. I continue to eat there because the food is so good! but the service from the employees is horrible!! I mean the last 5 orders in a row from them were missing food. The worst one of those orders was actually an online order I was picking up to deliver for my job with Uber eats delivery. I waited inside the restaurant while they took about 40 minutes getting it ready and watched the manager go back and forth with another employee who kept mixing items up and forgetting things. I was shocked at how bad the employee kept making mistakes and was so glad to finally get out of there with the right items. My customer was worried about the wait but I handled it and they ended up being cool. It’s a constant turn-over of new people working there every time I go for food. No wonder things are never right, they don’t last long enough for proper training!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: lg Teriyaki Chicken Bowl
We arrive at 6:30 pm on the 1-24-2024 we noticed the front girl taking the order look very tired of doing nothing,,,,she had a attitude and she mention to us,that she was tired and wey we're that last order that she was taking,,,,we justo walk away.....
Service: 1
MMm, This place is my first time eating here and the food is so delicious. I never tried Japanese food and this is my first time trying it's so good like Chinese food. ? ???
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Teriyaki Chicken Steak and Veggies, Tilapia and Veggies Bowl, Combo Bowl, Chicken Teriyaki, Oven Roasted Chicken
I've had issues getting my order correct or
Atmosphere: 4
Food: 5
Service: 2
The remodel is nice but the food is alright.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Combo Bowl, Chicken Teriyaki
Restaurantji Recommends
This Yoshinoya location is very inconsistent with what they offer . On multiple occasions they have run out of noodles / boba / sweet and sour sauce for the egg rolls and or forget to make my order as requested ( Regular chicken instead of habanero , just rice when i asked for half and half Noodles and paid the dollar extra) It's not a one off thing , it's every other visit. The food itself is great but getting the wrong order isn't.
Atmosphere: 3
Food: 3
Service: 2
I wish I could rate them ZERO stars.I also wish I would've read these reviews before trying and FAILING TWICE to eat here.Last Saturday, I brought my family here to try to eat after Disneyland. We got here over an hour before Google said it closed, and over 2 hours before the closing time that's stated on the door. I get to the door and it's locked. There's a girl in there sweeping, and she looks right at me but ignores me. So I knock and she rolls her eyes and yells that they're closed.I notice 3 cars in the drive-thru, so I get back in the car and get in the line. After the 1st car pulls forward, the next 2 stop at the speaker, then immediately start to drive off.When we get to the speaker, the girl bluntly said "We don't have any food left". That's it! No apologies, not even an apologetic tone.The exact same thing happened at this location back in October of this year, except they told us rudely that they were out of food as we reached the door, which was again locked well before closing time.We live in Vegas but I'm from Southern California, and I had fond memories of Yoshinoya, which I wanted to share with my son and fiancé, who both have never had them.But after dealing with these employees attitudes (pretty sure it's the same girls, and I say girls because they didn't behave like adults that have paying jobs would) I will never try again, not even at a different location, because these 2 bad experiences just turned my family off from even wanting to try Yoshinoya at all.
Atmosphere: 1
Service: 1
I got bool combo very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Steak and Veggies, Combo Bowl
Would give this place 0 stars if I could they are always rude here and for what? Since I walked in the stuff fully ignored us for at least 5 minutes while my brother with special needs was pacing because they took so long to address us. There was only one customer in restaurant who was waiting they were not extremely busy, and the staff were literally watching us. ignoring us and conversing amongst each other. Even as we went as far as to say excuse me to get their attention so many times, they just ignored us! Literally looked dead at us and ignored us, said nothing at all. They are always rude in the drive through and never give good customer service every time I come here but this is just ridiculous. dont waste your money here. Looks nice on the outside but this place is the worst in the plaza. I hope they change this restaurant to something else soon.
Atmosphere: 1
Food: 1
Service: 1
I’ve tried to order food from here from their app three times throughout this year. Every time I am here, they always let me wait for more than 10 min after their promised ready time. It’s not even on the busy hours. So if you want to order here, just don’t do app orders. Because when I was there waiting, 4-5 customer before me already got their food and left. I’ve remind the staff three times yet this still happen. I will not pay my visit again.
Service: 1
Recommended dishes: Beef Bowl