McDonald's
1600 Mountain Ave Walmart, Duarte
(626) 359-3202
Recent Reviews
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I strongly believe the health department hasn't came to this location. Its stickey on the soda area all the time and there's lots of flies and bugs on the tables and soda area. The trash is ALWAYS FULL. Managers always have attitudes. Stingy with fries lol
Atmosphere: 1
Food: 1
Service: 1
forgets my order happened 5 times already
Atmosphere: 1
Food: 1
Service: 1
Me used the drive thru.
Food: 5
Service: 5
Ordered on the app and placed a table service as there are only 2 options pick up at counter and table service. Lady then did not being food to counter. Very widely she told me I placed it under drive thru. But if she checks the app for this Specific location it does not give u that option at all! . This locations does not do their job simply checking the order and showing the table number would be enough for them to take it to your table. But nooooooo other lady at the register was calling my table number when it clearly shows table service. This place sucks and I'd rather go up the street as they do acknowledge table service. First time here. Last time here.
Atmosphere: 5
Food: 5
Service: 1
The manager was extremely rude I drove 30 mins for an interview today. I received over 10 messages reminding me of my interview today, I wasn't a minute late. The manager tells me they aren't hiring. The only explanation I can think of is this being racially motivated.
It is one of the worst places to get something to eat.
Julio was the one who took my order. I just ordered hot coffee as I was waiting for a friend who went shopping at Walmart. By the way, this location of McDo is inside the Walmart Store. Julio was very kind & helpful. I believed he brewed a fresh coffee just for me, in spite that I was short of $0.80. Because that was my only cash with me, & he still took my order. Great heart & service too. Thank you, Julio. I seldom encounter staff in fast food chains who is this kind & helpful... only just a few nowadays! Keep up the good work Julio. Great customer service indeed! Thank you.
Atmosphere: 4
Service: 5
Everytime I go to this location they are out of ice cream....
Atmosphere: 3
Food: 4
Service: 3
I will never come back to this location, not because of my service, but because of the way I saw the lady manager in a white outfit, treat a paying customer today. This lady came out of the back cooking area and started berating and talking really bad to another customer about a refill of coffee. She was yelling at him and he got mad but I don't blame him, she was really awful with her attitude. I think this person needs to go through better customer service training because I would never want to be treated this way, the reason I will never come back here.
Atmosphere: 1
Food: 4
Service: 1
Always slow service due to always being short staffed. Sub-average overall
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I do not want to pay for a large fry and get the same amount for a small
Atmosphere: 1
Food: 1
Service: 1
When you order a large fry.
And you're paying the difference. You should see the difference. 2 × 2 different mahave. You given me large fries. I should have just paid for a small bag.And I wouldn't have got the same amount.
I am definitely complaining under survey about this
Atmosphere: 1
Food: 3
Service: 1
Food was bomb and person who served me was quick even though she was juggling other orders. Kudos to her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Fries, Sandwich, Hamburger
Andrea was on it! The place was packed and she was working like an octopus! And all with a friendly face. Got our order and handed it in no time . Thank you for your hard work. You need to be promoted. Or a raise.
Atmosphere: 5
Food: 5
Service: 5
Don’t make your customers stand around and not take their order. And don’t run out of hamburger.
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