I just purchased two Dubai chocolate icecream bars that were in clear plastic cups, and I found a thin black (or dark brown) hair stuck inside one of the ice cream bars. I wasn’t able to pull it out because it was frozen into the bar. This is extremely disgusting and unhygienic.I called the dublin shop and left voice message to call me back.
Edit : I got the refund. I was informed that these ice cream bars are made directly in-store. Given this, I am very concerned about the hygiene practices during preparation. It appeared that proper hair coverings, such as hair nets or caps, may not have been worn while making the ice cream.
This is extremely unhygienic and disappointing, especially for a brand like Baskin-Robbins that customers trust for food safety and cleanliness. I would appreciate your attention to this matter and an explanation of how hygiene is managed during in-store production
Ollie Mironova
yum! very good but kind of expensive
sharat bandugula
Staff is realty rude and don’t know how to talk to customers
Lisa Cecconi
Wonderful experience! After the Baskin-Robbins in San Ramon said it was too late to place a custom cake order (on a Friday for a Sunday party), Paul at Baskin-Robbins in Dublin was so kind to accommodate us, by doing the cake himself! We are so grateful and will happily give Baskin-Robbins in Dublin all our future business. :)
KushBalajiYouTuber
I love the taste of Ice Cream at Baskin Robbins. Me and my family come here just for the mood and taste of Ice Cream cause we like Ice Cream a lot. Every time I go there I just can't ever change flavors man. I always get the fresh Very Berry Strawberry Ice Cream which is my most favorite Ice Cream and for the past 20 years of my life coming to the place, it has been the best Ice Cream place for me to go to for taste and casualness. I enjoy everything there is such as the food, comfort, the atmosphere, service and the very lucky opportunity for me to meet the business owner of the place. I also like their Cookies and Cream flavor too. There is an opportunity, a time and place to try new things at Baskin. I'll try something new next time and get the hang of those flavors.
Rachna Garg
Great vibe, clean and who doesn’t love 31 flavors!!
Himanish Gupta
This shop is the absolute worst, I arrived at 11:15 and the shop is closed when advertised it opens at 10, the guy inside then waved to me and said wait 2 min, now 25 min later he is still saying just give me a second. Previously I bought a shake from here. The owner filled it up literly half the way and tired to fill the rest up with whipping crème. When I mentioned to him that this is supposed to be filled up, he put a bit more milk and said “because your a good guy I’ll help you out and im doing your a favor” like what?????, I’m paying $12 for this shake. This shop is genuinely horrible the owner will just straight up lie to your face.
Mo Lolo
It looked pretty small but it still had a million flavors, Great customer service my little girl loved all the workers!!!
Mariano Anacleto
Dario loves Dublin Baskin Robbins
Kevin Ong
This place is under new ownership and you can really see the difference with the quality and service improvements here. Thanks for always taking care of the community JP and staff!
Ahh man, just went crazy on some Cookie Monster. Dang, these new flavors are fiiiire! Just saying. Great service too. Thanks!
Mia Spillane
I went for some ice cream, but ended up leaving with some sort of chocolate mousse pie! My little toddler keeps talking about the owner every time we drive by lol I guess he made her feel at home. Brought her back today and she opened the refrigerator and chose a pie lol. really nice inside. We like it.
Pippin PUP 650
Nice and clean with tons of ice cream. What more could you ask for. I actually Pass up a closer ice cream shop and head to this one for the larger variety
Brian Spillane
I scream,you scream, we all scream for ice cream!
Pierce Walker
There's a new owner as of a week ago, and he seems happy as can be to sling ice cream. He greeted every customer with excitement. Some people have the talent to make your day better with a few words; and he's one of them. I couldn't help but be happy for him, too.
I just purchased two Dubai chocolate icecream bars that were in clear plastic cups, and I found a thin black (or dark brown) hair stuck inside one of the ice cream bars. I wasn’t able to pull it out because it was frozen into the bar. This is extremely disgusting and unhygienic.I called the dublin shop and left voice message to call me back.
Edit : I got the refund. I was informed that these ice cream bars are made directly in-store. Given this, I am very concerned about the hygiene practices during preparation. It appeared that proper hair coverings, such as hair nets or caps, may not have been worn while making the ice cream.
This is extremely unhygienic and disappointing, especially for a brand like Baskin-Robbins that customers trust for food safety and cleanliness. I would appreciate your attention to this matter and an explanation of how hygiene is managed during in-store production
yum! very good but kind of expensive
Staff is realty rude and don’t know how to talk to customers
Wonderful experience! After the Baskin-Robbins in San Ramon said it was too late to place a custom cake order (on a Friday for a Sunday party), Paul at Baskin-Robbins in Dublin was so kind to accommodate us, by doing the cake himself! We are so grateful and will happily give Baskin-Robbins in Dublin all our future business. :)
I love the taste of Ice Cream at Baskin Robbins. Me and my family come here just for the mood and taste of Ice Cream cause we like Ice Cream a lot. Every time I go there I just can't ever change flavors man. I always get the fresh Very Berry Strawberry Ice Cream which is my most favorite Ice Cream and for the past 20 years of my life coming to the place, it has been the best Ice Cream place for me to go to for taste and casualness. I enjoy everything there is such as the food, comfort, the atmosphere, service and the very lucky opportunity for me to meet the business owner of the place. I also like their Cookies and Cream flavor too. There is an opportunity, a time and place to try new things at Baskin. I'll try something new next time and get the hang of those flavors.
Great vibe, clean and who doesn’t love 31 flavors!!
This shop is the absolute worst, I arrived at 11:15 and the shop is closed when advertised it opens at 10, the guy inside then waved to me and said wait 2 min, now 25 min later he is still saying just give me a second. Previously I bought a shake from here. The owner filled it up literly half the way and tired to fill the rest up with whipping crème. When I mentioned to him that this is supposed to be filled up, he put a bit more milk and said “because your a good guy I’ll help you out and im doing your a favor” like what?????, I’m paying $12 for this shake. This shop is genuinely horrible the owner will just straight up lie to your face.
It looked pretty small but it still had a million flavors, Great customer service my little girl loved all the workers!!!
Dario loves Dublin Baskin Robbins
This place is under new ownership and you can really see the difference with the quality and service improvements here. Thanks for always taking care of the community JP and staff!
Restaurantji Recommends
Ahh man, just went crazy on some Cookie Monster. Dang, these new flavors are fiiiire! Just saying. Great service too. Thanks!
I went for some ice cream, but ended up leaving with some sort of chocolate mousse pie! My little toddler keeps talking about the owner every time we drive by lol I guess he made her feel at home. Brought her back today and she opened the refrigerator and chose a pie lol. really nice inside. We like it.
Nice and clean with tons of ice cream. What more could you ask for. I actually Pass up a closer ice cream shop and head to this one for the larger variety
I scream,you scream, we all scream for ice cream!
There's a new owner as of a week ago, and he seems happy as can be to sling ice cream. He greeted every customer with excitement. Some people have the talent to make your day better with a few words; and he's one of them. I couldn't help but be happy for him, too.
Loading...