Very quick to take orders, though can get pushy to keep the pace up. Food quality is consistent. Dining area not usually kept very clean, very small shop and limited seating.
Atmosphere: 3
Food: 4
Service: 3
YING LIN
Food is okay, better than the other location in Dublin. But the employees need training. I was ordering two bowls, one for myself one for my kid. I was originally started with one employee. While I was still telling the one I was talking to the other employee jumped in and ask me with 2x speed of talking and rush me to order. I was so confused who to talk to, I took a pause and the 2nd guy rush me again and pointed the bowl that he asked me what rice I want. So rude. Never go to the location again.
Atmosphere: 3
Food: 4
Service: 2
Des
I ordered a chicken bowl to go and their honey chipotle chicken was out. I was told it’d be a short wait and I was cool with that. Faymarie was sweet enough to ring me up while I waited. (Thanks girly!) I was told the chicken was ready and I could proceed with my bowl. I wish I would’ve taken a pic of the amount of chicken they originally gave me. I kid you not, the portion was as if they scraped it from the bottom of the container. When I asked for more, they proceeded to give me a serving in their small salsa cup… like if y’all didn’t have it, just say that. I would’ve gladly changed my choice of protein. I wish I didn’t pay for the “extra” chicken but I was pretty annoyed and wanted to head home.
Food: 1
Service: 1
Carey Catledge Lund
Chicken was made too spicy this time at this location. But other than that it's delicious. I love it.
Atmosphere: 5
Food: 3
Service: 5
y
Didn’t realize Chipotle was doing Japanese fusion with sticky white rice.
Overcooked chicken, overcooked rice, no salt in anything. Surprisingly the pinto beans tasted like nothing!
Bad customer service, the guy was in too much rush in an empty restaurant and missed a bunch of salsas.
Atmosphere: 1
Food: 1
Service: 1
Atul Bhat
I ordered pickup at this location, and when I went there at the assigned time, they said that there is no order available. I showed them the screen shot I had of the order, and they kept trying to defend them. Ultimately I had to wait over 30 minutes to get my food. Horrible service.... Do NOT order pick-up at this location.
Atmosphere: 1
Food: 2
Service: 1
misuk lee
Ordered a bowl and this location has the worst portion sizes ever. The worker took a scoop and then tapped away most of the meat. It’s actually insulting how much food they give for the prices. Will be taking my business elsewhere.
shailesh nagar
Great fresh ingredients as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Harshit Doshi
They make their own rules. We have been to a lot of chipotle never had this experience. Stay away.
Very rude and arrogant male cashier. Practically threw food in my to go bag, was just rude. He points his finger without answering questions like “can I get a napkin?” He should not be in customer service business.
Service: 1
Anish Potta
While ordering during lunchtime one crazy worker told us to calm down for no specific reason. While we were explaining what we wanted on our order. Disrespectful behavior and terrible service.
Atmosphere: 1
Food: 3
Service: 1
gabbie e
I placed an order at 9:30pm for delivery online. Received no confirmation but instead was issued a refund after the money was deducted out of my account. Couldn't get a hold of the store to inquire why this happened. Was an automated phone service. I just don't understand why you say you're open until 11pm but then cancel orders without an explanation. Just doesn't make sense.
Atmosphere: 1
Food: 3
Service: 1
Elaine M Koller
Don’t order a salad! YUCK. Unbelievably Watery… and don’t give me *too much* cheese! 🙄 See video. I want my $11 back.
This was my first salad order here. The burrito bowls are fine, but I’ll never order a salad again. Worst salad ever.
Abhishek Shastry
Made an online order for pickup at 6:10, order was not ready even at 6:20, then when I asked for it, the old Hispanic lady there(probably the manager) rudely said no and repeatedly refused to make an order. Finally after much argument when she did find the order, she forgot to add the tortillas that I asked for. The reply below is automated and chipotle just puts a deaf ear to customer complaints. I am done with chipotle!!
Good food and quick service
Atmosphere: 3
Food: 5
Service: 5
Very quick to take orders, though can get pushy to keep the pace up. Food quality is consistent. Dining area not usually kept very clean, very small shop and limited seating.
Atmosphere: 3
Food: 4
Service: 3
Food is okay, better than the other location in Dublin. But the employees need training. I was ordering two bowls, one for myself one for my kid. I was originally started with one employee. While I was still telling the one I was talking to the other employee jumped in and ask me with 2x speed of talking and rush me to order. I was so confused who to talk to, I took a pause and the 2nd guy rush me again and pointed the bowl that he asked me what rice I want. So rude. Never go to the location again.
Atmosphere: 3
Food: 4
Service: 2
I ordered a chicken bowl to go and their honey chipotle chicken was out. I was told it’d be a short wait and I was cool with that. Faymarie was sweet enough to ring me up while I waited. (Thanks girly!) I was told the chicken was ready and I could proceed with my bowl. I wish I would’ve taken a pic of the amount of chicken they originally gave me. I kid you not, the portion was as if they scraped it from the bottom of the container. When I asked for more, they proceeded to give me a serving in their small salsa cup… like if y’all didn’t have it, just say that. I would’ve gladly changed my choice of protein. I wish I didn’t pay for the “extra” chicken but I was pretty annoyed and wanted to head home.
Food: 1
Service: 1
Chicken was made too spicy this time at this location. But other than that it's delicious. I love it.
Atmosphere: 5
Food: 3
Service: 5
Didn’t realize Chipotle was doing Japanese fusion with sticky white rice.
Overcooked chicken, overcooked rice, no salt in anything. Surprisingly the pinto beans tasted like nothing!
Bad customer service, the guy was in too much rush in an empty restaurant and missed a bunch of salsas.
Atmosphere: 1
Food: 1
Service: 1
I ordered pickup at this location, and when I went there at the assigned time, they said that there is no order available. I showed them the screen shot I had of the order, and they kept trying to defend them. Ultimately I had to wait over 30 minutes to get my food. Horrible service.... Do NOT order pick-up at this location.
Atmosphere: 1
Food: 2
Service: 1
Ordered a bowl and this location has the worst portion sizes ever. The worker took a scoop and then tapped away most of the meat. It’s actually insulting how much food they give for the prices. Will be taking my business elsewhere.
Great fresh ingredients as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
They make their own rules. We have been to a lot of chipotle never had this experience. Stay away.
Service: 1
Recommended dishes: Burrito Bowl, Chips
Restaurantji Recommends
Very rude and arrogant male cashier. Practically threw food in my to go bag, was just rude. He points his finger without answering questions like “can I get a napkin?” He should not be in customer service business.
Service: 1
While ordering during lunchtime one crazy worker told us to calm down for no specific reason. While we were explaining what we wanted on our order. Disrespectful behavior and terrible service.
Atmosphere: 1
Food: 3
Service: 1
I placed an order at 9:30pm for delivery online. Received no confirmation but instead was issued a refund after the money was deducted out of my account. Couldn't get a hold of the store to inquire why this happened. Was an automated phone service. I just don't understand why you say you're open until 11pm but then cancel orders without an explanation. Just doesn't make sense.
Atmosphere: 1
Food: 3
Service: 1
Don’t order a salad!
YUCK.
Unbelievably Watery… and don’t give me *too much* cheese! 🙄 See video. I want my $11 back.
This was my first salad order here. The burrito bowls are fine, but I’ll never order a salad again. Worst salad ever.
Made an online order for pickup at 6:10, order was not ready even at 6:20, then when I asked for it, the old Hispanic lady there(probably the manager) rudely said no and repeatedly refused to make an order. Finally after much argument when she did find the order, she forgot to add the tortillas that I asked for. The reply below is automated and chipotle just puts a deaf ear to customer complaints. I am done with chipotle!!
Atmosphere: 1
Food: 3
Service: 1
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