Kind of small location and the new pricing very expensive. Food is crazy overpriced but what do expect its Chuckie. The games are kind of lame and I wouldn't do a birthday here bucase the kids would be board in about 20mins. The staff is nice but other than that.
Andrew Singson
Awesome
Mohammad. Qarkat
Not bad
Atmosphere: 1
Food: 1
Service: 1
Margaret Finestone
We were visiting from Florida and went there because my son loves Chuck E Cheese and wanted to celebrate his birthday! We had a wonderful experience and noticed that this particular Chuck E Cheese has wonderful, hardworking staff that made this experience a great one. The staff they had on the floor never stopped working and the staff behind the counter taking orders and helping cash in the tickets/points was so helpful and kind. I unfortunately did not get any names but was very impressed with their staff! The customer service was better here than some of the expensive restaurants we went to in Livermore during our trip.
R K
This location is decent. This stamp your hands when you enter, but nobody ever checks it when you’re exiting.
Kristin Mitchell
Great birthday party experience . Very clean , easy for the kids to navigate around . Rebecca made everything so easy and everything flowed so well. She was so attentive and made sure even the parents were taking a break , she served all the children was enthusiastically engaged with the dancing and singing. All the staff were so friendly and patient. Would highly recommend this location for a party
Atmosphere: 5
Food: 5
Service: 5
Mayra Tehandon
The staff it’s very rude , I ordered a large stuffed pizza and they didn’t make it or forgot to make it when I ask them cause we been waiting for about 45 min they only said that they need to make it for us ,so we am wait again for 10 more min
Atmosphere: 1
Food: 1
Service: 1
Jon Dixon
Walking through the door the first thing we notice was the place was small and crowded.
While using the restroom (#2) I ran out of toilet paper. I had to do the next best thing. I was in there wiping my ass with seat covers. ;( Talk about ass itching for 90 minutes while my kids play games. Coming out of the bathroom a lady stopped me to let me know there was a piece of toilet paper about 3’ stuck to my shoes. Embarrassing! So you know the bathroom is dirty.
At the end of our visit to get prizes the lady at the register said it wasn’t her job and got another man to get our prizes he scanned our card walk off for about 5 minutes and came back. I give it 3 stars they lucky my kids had fun or else they would got 1.
I might go back but they better have some toilet paper!!
Atmosphere: 3
Service: 2
Bri Harris
Fairly small but great for kids. It was a nice way to kill an hour + it was clean.
Kamna Joshi
Worst experience here . Waited for an hour and a half. None of the employees cared to help with the food order had a bad attitude. Also we ordered French Fries and they literally gave 10 pieces of it. Shameful and pathetic Honestly would not be going back ever again
When here for my nephew's birthday March 4th 2025 we had the worst experience first of all they said that they ran out of large pizzas and only had medium there was no one at the door to stamp your hand so anybody could have took your children we reserved a table for his birthday we had no host no one brought dishes cups no one even checked on us the whole time it was there there was about four workers they left about under 18 very bad experience will not be back here don't waste your time and money go somewhere else!!!
Atmosphere: 1
Food: 1
Service: 1
Kylin
I got the Norovirus from one of your workers, they probably touched the pizza and now I have it, before you say anything I wear masks and use hand sanitizer VERY often, I'm just very mad that I got very sick from that place. I'm not saying I most definitely got the Norovirus from your workers but I'm saying that there's a very VERY high chance that I got it from this place. I went on Sunday, went home and didn't go anywhere else, and then I woke up the next day inbetween the timeline when the Norovirus is supposed to infect your body and I was sick as hell, I couldn't even get up for a whole day without nearly falling over. I went AGAIN and then I was sick with something else. 👎😡😤😠
Atmosphere: 1
Food: 1
Service: 2
Sammy Cotton
Had a short last minute change in plans and ended up here with my kids to visit with family. First impression, very open and visible, door in the middle of the room and about 3.5 feet tall. Too tall for kids to climb but why would they anyway haha safety is so important to me having to keep eyes on multiple kids. Not ball pit or tunnels.. honestly, okay on the safety and sanitary side of things but they have replaced it with a trampoline type of cage, with attendant sometimes available. Here's the catch, it's $15 for socks and waistband to send the kids in...$6 for the cute plastic cup, with purchase of soda.. $45 for a cheese pizza and 4 paper cups of soda...$36 per child for an hour of arcade play but then the coins were limited to a certain number. Then time to leave I somehow managed to leave my TABLET! Gosh I thought I left it on the roof of my car or something. After searching my whole van and my room, I decided to call around closing time with no avail because I didn't carefully listen to the me u options 🙃 😔 and called the next morning, resulting in getting no answer or vm options I drove 20 minutes through traffic to walk in and was surprised to find they had been waiting for me! ❤️ I really wanted to tip them but did not have any money to spare in another state from home. So sorry. But such nice people working there! I HIGHLY RECOMMEND IF you have the money to blow on your kid, in a rut on what to do with your kids, and maybe enjoy the nostalgia; you'll be sure to get your dose of flashy lights and sounds 😀 😉 😄 😊
Atmosphere: 4
Food: 3
Service: 5
SUDARSHANA DALAL
Had my daughter's birthday there. We had a pretty good experience except for one incident. We found the manager to be quite rude and was not ready to answer any questions that we had. Our host(forgot her name, starts with K) was very helpful and always ready to help. This Chuck e Cheese seemed to be a renovated one and everything worked well. The food was good too. Except for the manager's rude behavior we are pretty satisfied.
Atmosphere: 4
Food: 4
Service: 3
Terrence Randle
An insult to taxpayers $$$$! My family was there for over 3hours and we saw Chuck maybe once and I had to request for him to surface. The food is overpriced for the portions they serve. They should close Dublin Chuck E Cheese down for business. What a horrific experience.
Kind of small location and the new pricing very expensive. Food is crazy overpriced but what do expect its Chuckie. The games are kind of lame and I wouldn't do a birthday here bucase the kids would be board in about 20mins. The staff is nice but other than that.
Awesome
Not bad
Atmosphere: 1
Food: 1
Service: 1
We were visiting from Florida and went there because my son loves Chuck E Cheese and wanted to celebrate his birthday! We had a wonderful experience and noticed that this particular Chuck E Cheese has wonderful, hardworking staff that made this experience a great one. The staff they had on the floor never stopped working and the staff behind the counter taking orders and helping cash in the tickets/points was so helpful and kind. I unfortunately did not get any names but was very impressed with their staff! The customer service was better here than some of the expensive restaurants we went to in Livermore during our trip.
This location is decent. This stamp your hands when you enter, but nobody ever checks it when you’re exiting.
Great birthday party experience . Very clean , easy for the kids to navigate around . Rebecca made everything so easy and everything flowed so well. She was so attentive and made sure even the parents were taking a break , she served all the children was enthusiastically engaged with the dancing and singing. All the staff were so friendly and patient. Would highly recommend this location for a party
Atmosphere: 5
Food: 5
Service: 5
The staff it’s very rude , I ordered a large stuffed pizza and they didn’t make it or forgot to make it when I ask them cause we been waiting for about 45 min they only said that they need to make it for us ,so we am wait again for 10 more min
Atmosphere: 1
Food: 1
Service: 1
Walking through the door the first thing we notice was the place was small and crowded.
While using the restroom (#2) I ran out of toilet paper. I had to do the next best thing. I was in there wiping my ass with seat covers. ;( Talk about ass itching for 90 minutes while my kids play games. Coming out of the bathroom a lady stopped me to let me know there was a piece of toilet paper about 3’ stuck to my shoes. Embarrassing! So you know the bathroom is dirty.
At the end of our visit to get prizes the lady at the register said it wasn’t her job and got another man to get our prizes he scanned our card walk off for about 5 minutes and came back. I give it 3 stars they lucky my kids had fun or else they would got 1.
I might go back but they better have some toilet paper!!
Atmosphere: 3
Service: 2
Fairly small but great for kids. It was a nice way to kill an hour + it was clean.
Worst experience here . Waited for an hour and a half.
None of the employees cared to help with the food order had a bad attitude. Also we ordered French
Fries and they literally gave 10 pieces of it. Shameful and pathetic
Honestly would not be going back ever again
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When here for my nephew's birthday March 4th 2025 we had the worst experience first of all they said that they ran out of large pizzas and only had medium there was no one at the door to stamp your hand so anybody could have took your children we reserved a table for his birthday we had no host no one brought dishes cups no one even checked on us the whole time it was there there was about four workers they left about under 18 very bad experience will not be back here don't waste your time and money go somewhere else!!!
Atmosphere: 1
Food: 1
Service: 1
I got the Norovirus from one of your workers, they probably touched the pizza and now I have it, before you say anything I wear masks and use hand sanitizer VERY often, I'm just very mad that I got very sick from that place. I'm not saying I most definitely got the Norovirus from your workers but I'm saying that there's a very VERY high chance that I got it from this place. I went on Sunday, went home and didn't go anywhere else, and then I woke up the next day inbetween the timeline when the Norovirus is supposed to infect your body and I was sick as hell, I couldn't even get up for a whole day without nearly falling over. I went AGAIN and then I was sick with something else. 👎😡😤😠
Atmosphere: 1
Food: 1
Service: 2
Had a short last minute change in plans and ended up here with my kids to visit with family. First impression, very open and visible, door in the middle of the room and about 3.5 feet tall. Too tall for kids to climb but why would they anyway haha safety is so important to me having to keep eyes on multiple kids. Not ball pit or tunnels.. honestly, okay on the safety and sanitary side of things but they have replaced it with a trampoline type of cage, with attendant sometimes available. Here's the catch, it's $15 for socks and waistband to send the kids in...$6 for the cute plastic cup, with purchase of soda.. $45 for a cheese pizza and 4 paper cups of soda...$36 per child for an hour of arcade play but then the coins were limited to a certain number. Then time to leave I somehow managed to leave my TABLET! Gosh I thought I left it on the roof of my car or something. After searching my whole van and my room, I decided to call around closing time with no avail because I didn't carefully listen to the me u options 🙃 😔 and called the next morning, resulting in getting no answer or vm options I drove 20 minutes through traffic to walk in and was surprised to find they had been waiting for me! ❤️ I really wanted to tip them but did not have any money to spare in another state from home. So sorry. But such nice people working there! I HIGHLY RECOMMEND IF you have the money to blow on your kid, in a rut on what to do with your kids, and maybe enjoy the nostalgia; you'll be sure to get your dose of flashy lights and sounds 😀 😉 😄 😊
Atmosphere: 4
Food: 3
Service: 5
Had my daughter's birthday there. We had a pretty good experience except for one incident. We found the manager to be quite rude and was not ready to answer any questions that we had. Our host(forgot her name, starts with K) was very helpful and always ready to help. This Chuck e Cheese seemed to be a renovated one and everything worked well. The food was good too. Except for the manager's rude behavior we are pretty satisfied.
Atmosphere: 4
Food: 4
Service: 3
An insult to taxpayers $$$$! My family was there for over 3hours and we saw Chuck maybe once and I had to request for him to surface. The food is overpriced for the portions they serve. They should close Dublin Chuck E Cheese down for business. What a horrific experience.
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