The burger had everything on it. Like like like and so many steak cut fries...mmm
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Baugh
Interesting hamburger eatery. Meaning, the brand identity is on it's fresh, not frozen hamburger and handmade fries.. and good milk shake. I went to the San Ramon location and loved the energy of the staff and fast service considering it makes food the old fashioned way The keep a pile of fresh potatoes displayed in the dining area inside the restaurant just to make it's made- from -fresh not- frozen..point. I'll be back to eat there again
Atmosphere: 5
Food: 5
Service: 5
alwin joseph
The burger was just okay, but the experience is heavily focused on customization. If you enjoy building your burger from scratch, you’ll probably appreciate it here. For first-time visitors, though, the ordering process can be a bit confusing since you need to specify all the ingredients.
After placing your order, you wait for pickup, and meanwhile you can snack on the complimentary peanuts in the waiting area. Overall, decent food but the setup is better suited for customization fans.
Atmosphere: 3
Food: 3
Service: 4
Avi Yu (The Fast Kid)
I give it a solid 4 stars. Would have been 5, but given this is a fast food restorant, it was really expensive. Not a 3 though because they do give a lot of food, like, a lot!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Five Guys Style, French Fries, Their Cheeseburger, Little Fries, Double Cheeseburger
Steven Strife
Great place to eat burgers are perfect and fries are to die for and portions are massive.
Atmosphere: 4
Food: 5
Service: 5
Fernando Figueroa
Good burger and the Cajun fries were on point point!
Atmosphere: 4
Food: 4
Service: 4
Ali Saeidi
Nice staff, excellent quality burgers.
Tyler Lee
I was being pressured for tips. I typically get a good experience here so it was a surprise. The cashier repeatedly adjusted the tip jar to face me and stared. I did not ask for any special accommodation or table service, other than ordering a burger and fries so I don’t think tip should’ve been expected. Other than this, food was great as usual.
Atmosphere: 4
Food: 4
Service: 2
Robert Ortega
Still a fantastic value for the price. Burgers are large and completely customizable. The fries are still a great deal.
Atmosphere: 4
Food: 4
Service: 4
muchgorilla
Food isn't bad. Takes about 15 minutes to get your order. Bathrooms are always clean.
Atmosphere cld be better ! food is good sply their shakes..( complimentary peanuts are always there..
Atmosphere: 3
Food: 4
Service: 3
David Newton
Fries are served super hot and fresh. Burgers are huge. Get a lettuce wrap burger with only onion, pickle, mushroom, lettuce and tomato. It is big and healthy.
Atmosphere: 5
Food: 5
Service: 5
Julie P
When they made a mistake on my order they made me pay for the correction, it was just a missing shake so no big deal but one would think a chain this big could afford the customer service to comp their mistake. Now I'm last in my party to eat while waiting in line again, dealing with the cashier and waiting for the corrections. Very disappointed.
Atmosphere: 2
Food: 4
Service: 1
Elaine Fonseca, REALTOR
The customer service is great here! First time here and Griselda helped me and my girls figure out what we wanted off the menu! Props to her🙌🏼🙌🏼
J H
Five Guys is becoming an underrated spot. Their burgers are really good. I came here for the first time in a long time, and they still pack your bag with a ton of fries.
I’ve caught onto the ordering. A little cheeseburger isn’t actually little. It just means one patty. I went with the little cheeseburger and it was great. It’s always a solid go to for burgers.
You can also add $5 to your burger to make it a meal so $15 for a burger fries and drink is a great deal for a great meal in this economy.
The burger had everything on it. Like like like and so many steak cut fries...mmm
Atmosphere: 5
Food: 5
Service: 5
Interesting hamburger eatery. Meaning, the brand identity is on it's fresh, not frozen hamburger and handmade fries.. and good milk shake. I went to the San Ramon location and loved the energy of the staff and fast service considering it makes food the old fashioned way
The keep a pile of fresh potatoes displayed in the dining area inside the restaurant just to make it's made- from -fresh not- frozen..point. I'll be back to eat there again
Atmosphere: 5
Food: 5
Service: 5
The burger was just okay, but the experience is heavily focused on customization. If you enjoy building your burger from scratch, you’ll probably appreciate it here. For first-time visitors, though, the ordering process can be a bit confusing since you need to specify all the ingredients.
After placing your order, you wait for pickup, and meanwhile you can snack on the complimentary peanuts in the waiting area. Overall, decent food but the setup is better suited for customization fans.
Atmosphere: 3
Food: 3
Service: 4
I give it a solid 4 stars. Would have been 5, but given this is a fast food restorant, it was really expensive. Not a 3 though because they do give a lot of food, like, a lot!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Five Guys Style, French Fries, Their Cheeseburger, Little Fries, Double Cheeseburger
Great place to eat burgers are perfect and fries are to die for and portions are massive.
Atmosphere: 4
Food: 5
Service: 5
Good burger and the Cajun fries were on point
point!
Atmosphere: 4
Food: 4
Service: 4
Nice staff, excellent quality burgers.
I was being pressured for tips. I typically get a good experience here so it was a surprise. The cashier repeatedly adjusted the tip jar to face me and stared. I did not ask for any special accommodation or table service, other than ordering a burger and fries so I don’t think tip should’ve been expected. Other than this, food was great as usual.
Atmosphere: 4
Food: 4
Service: 2
Still a fantastic value for the price. Burgers are large and completely customizable. The fries are still a great deal.
Atmosphere: 4
Food: 4
Service: 4
Food isn't bad. Takes about 15 minutes to get your order. Bathrooms are always clean.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Atmosphere cld be better ! food is good sply their shakes..( complimentary peanuts are always there..
Atmosphere: 3
Food: 4
Service: 3
Fries are served super hot and fresh. Burgers are huge. Get a lettuce wrap burger with only onion, pickle, mushroom, lettuce and tomato. It is big and healthy.
Atmosphere: 5
Food: 5
Service: 5
When they made a mistake on my order they made me pay for the correction, it was just a missing shake so no big deal but one would think a chain this big could afford the customer service to comp their mistake. Now I'm last in my party to eat while waiting in line again, dealing with the cashier and waiting for the corrections. Very disappointed.
Atmosphere: 2
Food: 4
Service: 1
The customer service is great here! First time here and Griselda helped me and my girls figure out what we wanted off the menu! Props to her🙌🏼🙌🏼
Five Guys is becoming an underrated spot. Their burgers are really good. I came here for the first time in a long time, and they still pack your bag with a ton of fries.
I’ve caught onto the ordering. A little cheeseburger isn’t actually little. It just means one patty. I went with the little cheeseburger and it was great. It’s always a solid go to for burgers.
You can also add $5 to your burger to make it a meal so $15 for a burger fries and drink is a great deal for a great meal in this economy.
Atmosphere: 5
Food: 5
Service: 5
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